Join top finance leaders at an exclusive event to discuss the most pressing challenges – and opportunities – in the fast-moving financial services sector.

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1st Banking Innovation event | 15-17 June, Florida, USA

What is it?

On the 15-17 June 2020 at the wonderful The Ritz-Carlton in Naples, Florida, our North American Banking Innovation Technology Summit will bring together a host of senior financial services decision-makers and business leaders to discuss the most pressing challenges – and opportunities – in the fast-moving financial services sector.

How does it work?

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Has Attended?

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.

Jill Castilla

Bruce Morehead

Chris Parker

Denise Schultz

President & CEO Citizens Bank of Edmond

SVP, Chief Innovation Officer

Chief Operating Officer

SVP Finance & Risk Infrastructure

Snapshot of the Agenda

The Ritz-Carlton, Naples, Florida

Challenger x traditional banks: how do we get the best of both worlds?

Power of networks and partnerships: should financial institutions build ecosystems?

How much does the customer want you to know?

Are you really customer-centric? Creating a seamless omnichannel experience

What is the future of customer authentication?

Embarking upon the challenges of a new technology in an outdated regulatory environment

Our summit is focused on solving your strategic challenges

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

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Intersystems: Uncovering the Data to Transform your Data

A Financial Fight: Challenger Banks vs Traditional Banks?

In the high-stakes world of financial management, data is key. It’s not only the lifeblood of every transaction, it can deliver everything a bank needs from regulatory compliance to advanced customer insights. But how can you wrangle the data—collect, refine and mine it, and deliver it to the people who need it in real time? Doing so requires a whole-bank commitment to digital transformation. Watch as these leading experts discuss the next generation of data management in financial services, the current state of digital transformation in the industry, and the ways in which institutions like yours are embracing forward-thinking technologies to put their data to work for them.

The rise of Challenger Banks means that traditional financial institutions are feeling the pressure to build digital-only Challenger Banks as part of their business model. However, as the financial services industry continues to innovate and expand, Challenger Banks are characterized as mobile-first apps that focus on personalization and customer centricity that were born from a digital world.

Yet, many questions remained unanswered:

Are Challenger Banks the go-to banking solution for a variety of demographics across the North American market?
 Is the aim of a Challenger Bank to build innovative software or eradicate the requirement of having “brick-and-mortar” banks?
 How do Traditional Banks continue their strong relationships with their customers that lasted for generations?
 Do legacy systems prevent traditional banks offering a full suite of banking services?


Omnichannel: Putting User Experience at the Forefront of the Process

Financial Institutions are focusing on creating a seamless Omnichannel user experience (UX), regardless of channel or device, digital or offline. However, the desire and need for an Omnichannel UX has arisen because customers interact in unpredictable ways, often transitioning between channels. Thus, if the Omnichannel UX fails on any one channel that financial institution offers, it exposes the inefficiency with UX as a whole

  • How do financial institutions create available, consistent, and seamless touchpoints to drive a customer centred UX?
  • How do financial institutions identify and eliminate roadblocks in their Omnichannel UX?
  • How do you personalise the Omnichannel UX for the customer?

Join us for our Gala Dinner & Keynote Speaker. An opportunity to network with your peers in a social environment with a three course dinner and wine whilst listening to an industry leader discuss a key topic.

Creating a safe, frictionless future

Copyright © GDS 2019

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Why should you attend?

View the full agenda