CX 2023: Finding Talent, Maintaining Flexibility, and Growing Your Bottom Line
Dinner Location: Ocean Prime
How can you succeed in today’s dynamic digital economy with intelligent customer experience?
Welcome to this Meet the Boss event in partnership with Working Solutions.
In today’s economy, organizations need to zero in on what truly moves the needle when it comes to great CX and customer retention. Driving an effective service-and-sales strategy has never been more important.
It’s no secret this is critical to a brand’s immediate and long-term success. IDC says 77% of brands believe CX is a competitive differentiator. On top of this, 61% of consumers will pay at least 5% more if they know they’ll get a good customer experience, according to Emplifi.
So, how do you achieve it? Join your fellow customer-care and strategic executives over great food, fine wine and insights around winning—and keeping—business with personalized customer engagement.
We hope to see you in Dallas!
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed
Accelerate your projects
Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.
An engaged experience
An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation
Discover next-level ideas
Ensure project success with access to industry experts and cutting edge thought leadership
De-risk new projects
Gain a range of insights from peers and technical experts who are current with emerging business trends.
How are you using customer service as a competitive differentiator to grow your business?
What roadblocks—internal and external—are preventing you from achieving your CX goals?
How are you blending artificial intelligence and intelligent agents to deliver high-tech, high-touch experiences?
We host global organizations with the conversations that matter. That’s why we’re trusted by these top brands.
18:30 - 19:00
Arrivals, welcome drinks, and networking
19:00 - 19:30
Event welcome and introductions
19:30 - 19:15
Table discussions and three course dinner
21:15 - 21:30
Event Wrap Up
About Working Solutions
Working Solutions is a recognized industry leader providing onshore, on-demand outsourced customer care solutions. Its outsourced, remote workforce delivers outstanding customer experiences (CX) more efficiently and affordably. With over 26 years of experience and success across diverse industries, Working Solutions is your ultimate partner to retain current customers, grow, and generate new business.