Dinner Location: The Capital Grille
Good evening…
And welcome to this Meet the Boss event in partnership with Kore.ai
Contact centers play a crucial role in delivering exceptional customer experiences. But the industry is facing unprecedented challenges due to the global pandemic. Across industries, organizations saw dramatic spikes in call volumes that put their contact center agents and managers under increasing pressure. Leading organizations are leveraging Conversational AI thanks to its ability to enable seamless conversations between humans and machines
In fact, research by Gartner found 70% of customer interactions will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging, up from 15% in 2018. And Servion Global Solutions says by 2025, as many as 95 percent of all customer interactions will be through channels supported by artificial intelligence (AI) technology.
So how do we get there? Industry experts say Conversational AI is the future.
From the entire team at Meet the Boss and Kore.ai we look forward to hearing your thoughts and providing you with the right discussions to keep you on course, every course.
Bon Appetit!
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Event Agenda
6:30 pm - 7:00 pm
Arrivals introductions, welcome drinks and networking
7:00 pm - 7:30 pm
Event welcome and introductions
7:30 pm - 9:15 pm
Table discussions and three course dinner
9:15 pm - 9:30 pm
Event wrap up
Why Attend
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed
Accelerate your projects
Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.
An engaged experience
An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation
Discover next-level ideas
Ensure project success with access to industry experts and cutting edge thought leadership
De-risk new projects
Gain a range of insights from peers and technical experts who are current with emerging business trends.
About Kore.ai
Kore.ai strives to achieve this with its unsurpassed innovation in Natural Language Understanding (NLU) to deliver the next generation of human-to-machine interactions, in the form of virtual assistants, for the greater good of our customers and their employees.