Win the Hearts of Your Customers – Improving the Customer’s Digital Experience

26th January 2023, London 18:30 - 21:35 GMT
In partnership

Dinner Location: Swan London,
Room: The Balcony Room

Good evening,

And welcome to this Meet the Boss event in partnership with Quantum Metric.

Creating exceptional customer experiences is critical to the long-term success of an organization and a serious competitive advantage. But according to Adobe’s Future of Marketing Survey, 63% of consumers say their digital experiences are staying the same or are getting worse.

What’s needed is the ability to provide truly personalized customer experiences, aligning your people, processes, and technology to exceed customer needs. It’s about better understanding the customer journey, at every touchpoint, and delivering the data visibility your teams need to make informed decisions right in the moment. So, how do you get there?

From the entire team at Meet the Boss and Quantum Metric we look forward to hearing your thoughts and providing you with the right discussions to keep you on course, every course.

Bon Appetit!

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Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed

Accelerate your projects

Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.

An engaged experience

An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation

Discover next-level ideas

Ensure project success with access to industry experts and cutting edge thought leadership

De-risk new projects

Gain a range of insights from peers and technical experts who are current with emerging business trends.

"These events are great for relationship building and early stage lead development tool"
Art DuRivage, VP Sales
"It's not a business of selling, it's a business of sharing. And so GDS helps create the environment to share with trust."
David Kidder, CEO & Co-Founder, Bionic
"It's all about exposure and visibility, right? Getting us in front of the right CEOs or the practitioners or whatever, bringing people together to share new techniques, new processes, and new technologies. "
Jason Mical, Cyber Security Evangelist, Devo
"It was a very qualified audience. It was exactly the level and the type of people we want to talk to. The dialogue, the nature of those one on ones gives you the ability to really understand what the client is seeking."
Hamp Hampton, Chief Revenue Officer, Cadalys

Discussion topics


Understand customer journeys


Optimize your insights and win the heart of your customer


Eliminate silos, bring teams together, and become more customer centric

Trusted by

We host global organizations with the conversations that matter. That’s why we’re trusted by these top brands.

Event Agenda

Day one

18:30 - 19:00

18:30 - 19:00

Welcome Reception & Cocktails

19:00 - 19:05

19:00 - 19:05

Introduction from Master of Ceremonies

19:05 - 19:25

19:05 - 19:25

Keynote Speaker

19:25 - 21:10

19:25 - 21:10

Three-course dinner complemented with table discussion points

21:10 - 21:30

21:10 - 21:30

Wrap up by ‘Table Champion’ Delegates

21:30 - 21:35

21:30 - 21:35

Closing remarks

- 21:35

- 21:35

Thank you & end of event


Alex Thomson

Alex Thomson is a business leader who has excelled in high-growth and fast-paced software companies find out more

About Quantum Metric

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. Today, Quantum Metric captures insights from 29 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications. In January of 2021, Quantum Metric secured its place as a tech unicorn with an above $1 billion valuation and a $200 million Series B funding round.

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About Google Cloud

Find out how computing power delivered everywhere, for everyone, is transforming business with Google Cloud, Google Workspace, Google Maps API, and Chrome & Android devices. Learn more about our Cloud Customer Care Portfolio that can flex and grow with your business

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Apply to attend

Thank you for your interest. One of the team will be in touch soon.