Win the Hearts of Your Customers – Improving the Customer’s Digital Experience

24th January 2023, Madrid 19:00 - 21:40 CEST
In partnership

Dinner Location: Hotel Unico

Good evening,

And welcome to this Meet the Boss event in partnership with Quantum Metric.

Creating exceptional customer experiences is critical to the long-term success of an organization and a serious competitive advantage. But according to Adobe’s Future of Marketing Survey, 63% of consumers say their digital experiences are staying the same or are getting worse.

What’s needed is the ability to provide truly personalized customer experiences, aligning your people, processes, and technology to exceed customer needs. It’s about better understanding the customer journey, at every touchpoint, and delivering the data visibility your teams need to make informed decisions right in the moment. So, how do you get there?

From the entire team at Meet the Boss and Quantum Metric we look forward to hearing your thoughts and providing you with the right discussions to keep you on course, every course.

Bon Appetit!

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Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed

Accelerate your projects

Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.

An engaged experience

An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation

Discover next-level ideas

Ensure project success with access to industry experts and cutting edge thought leadership

De-risk new projects

Gain a range of insights from peers and technical experts who are current with emerging business trends.

Discussion topics


Understand customer journeys


Optimize your insights and win the heart of your customer


Eliminate silos, bring teams together, and become more customer centric

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We host global organizations with the conversations that matter. That’s why we’re trusted by these top brands.

Event Agenda

Day one

19:00 - 19:30

19:00 - 19:30

Arrival, introductions, welcome drinks, & networking

19:30 - 19:45

19:30 - 19:45

Event welcome + overview by Meet the Boss MOC (Outlining key topics and themes for discussion)

19:45 - 20:05

19:45 - 20:05

Keynote address from Quantum Metric

20:05 - 21:20

20:05 - 21:20

Table discussions – 3 topics discussed over three courses.

21:20 - 21:40

21:20 - 21:40

Table feedback, group discussion, event wrap up and close.


Alex Thomson

Alex Thomson is a business leader who has excelled in high-growth and fast-paced software companies find out more

About Quantum Metric

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. Today, Quantum Metric captures insights from 29 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications. In January of 2021, Quantum Metric secured its place as a tech unicorn with an above $1 billion valuation and a $200 million Series B funding round.

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Apply to attend

Thank you for your interest. One of the team will be in touch soon.