Achieving the perfect omnichannel strategy is desirable for most, but not always completely affordable. Given today’s economic environment, it is imperative to manage your costs, but how do you do that while delivering on your customers’ expectations?

Modern customers expect a seamless omnichannel journey, 24/7 customer service, and personalized communication. Companies that can provide this retain 89% of their customers, according to the Aberdeen Group. Companies that fail to deliver on these expectations will get left behind. For the customer, a competitor is always just a click away.

But how can you create an affordable strategy? Join MessageBird and a select group of your industry peers to find out. We will look for common ground in keeping up with rising customer experience expectations while reducing operational costs. Share your own experiences and discuss best practices in this Meet The Boss roundtable.

right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love.

Headquartered in Amsterdam, MessageBird’s global business reaches billions of devices, serves over 25,000 customers and operates across nine hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.