How can you optimize AI to improve the customer journey/experience?
In today’s hyper competitive marketplace, meeting and exceeding customer expectations is more crucial than ever when it comes to omnichannel communications. Dropped calls, inability to get texts and unreliable network connections frustrates customers and ultimately impacts your bottom-line.
Leading organizations are leveraging new technologies such as artificial intelligence (AI) and next-gen technologies to improve the customer experience with voice, video, sms. The new technology help organizations provide richer customer engagement with seamless, instant, and consistent interactions that customers expect, while driving revenue growth.
Join Vonage and a select group of likeminded industry peers for a Meet the Boss virtual roundtable as we discuss challenges, and explore best practices to elevate your customer journey/experience by leveraging AI.
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
How are you using AI in IT operations solutions?
How are you Balancing revenue-driving sales conversations and support/service conversations?
What are your techniques for building rich customer conversations?
Access to industry leading like-minded executives tackling similar initiatives
Collaborate and network to gain expertise and experience on how to best act and succeed
In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
All Meet the Boss events are completely free of charge.
In short, yes. However, please be aware that the majority of our events are for senior business leaders from the world’s leading organizations. You can of course always browse our content for free and engage on social media, as well as recommend your peers.