TECHNOLOGY- ROUNDTABLE

Elevate Your Customer Experience By Leveraging AI

16th August 2022, America 10:30 - 12:00 EST
IN PARTNERSHIP

How can you optimize AI to improve the customer journey/experience?

In today’s hyper competitive marketplace, meeting and exceeding customer expectations is more crucial than ever when it comes to omnichannel communications. Dropped calls, inability to get texts and unreliable network connections frustrates customers and ultimately impacts your bottom-line.

Leading organizations are leveraging new technologies such as artificial intelligence (AI) and next-gen technologies to improve the customer experience with voice, video, sms. The new technology help organizations provide richer customer engagement with seamless, instant, and consistent interactions that customers expect, while driving revenue growth.

Join Vonage and a select group of likeminded industry peers for a Meet the Boss virtual roundtable as we discuss challenges, and explore best practices to elevate your customer journey/experience by leveraging AI.

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About Vonage

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.

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Discussion topics

1

How are you using AI in IT operations solutions?

2

How are you Balancing revenue-driving sales conversations and support/service conversations?

3

What are your techniques for building rich customer conversations?

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Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed.

Accelerate your projects

Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.

"It's not a business of selling, it's a business of sharing. And so GDS helps create the environment to share with trust."
David Kidder, CEO & Co-Founder, Bionic
"The roundtables were really valuable sessions."
Mike Welna, Senior Information Security Director, Boys Town
"I made quite a few contacts that will be beneficial to me."
Margaret Bond, Director of Cyber Security, Numotion
"This is not your typical zoom. This is a lot more innovative. The look and feel is far more advanced than what I've seen before. "
Marty Sprinzen, Founder & CEO, Vantiq

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We host global organizations with the conversations that matter. That’s why we’re trusted by these top brands.

Virtual event benefits

Solve key challenges and ensure relevant discussions connect with outcomes efficiently and at pace.

Meet

Access to industry leading like-minded executives tackling similar initiatives

Discover

Collaborate and network to gain expertise and experience on how to best act and succeed

Accelerate

In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges

Have a question…

How long does a digital roundtable take to complete?
How much does a roundtable cost to attend?
I'm not a senior executive, can I still register?
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Apply to attend

Meet with fellow industry leaders and solve today’s greatest business challenges.

Thank you for your interest. One of the team will be in touch soon.