The employee journey is punctuated by numerous Moments That Matter (MTM). Each moment serves to inform the employee’s perspective on their organization – and is an opportunity to build trust. When examining the moments that involve HCM technologies, the most frequently occurring events are owned by WFM and Payroll, such as: punching in/out (twice daily), reviewing schedules (weekly), and getting paid (once per month, minimum). Furthermore, these events are perfect for building cognitive trust when they receive the correct answer, e.g., “was I scheduled on the day I blocked off?”, “was my timecard correct?”, or “was I paid accurately?”.

Therefore, Workforce Management and Payroll represent a perfect foundation for building employee trust. These highly frequent, fact-based events align with the psychology of building (and maintaining) trust. And the benefit of fostering a high-trust organization cannot be understated, including much improved business results and ROI. So, where do we start?

Join UKG and a select group of industry peers for a Meet the Boss digital roundtable where we will discuss how leveraging a single-threaded WFM and payroll technology solution can help drive high-trust, equitable, people centric cultures and best-in-class business outcomes, no matter where your employees are located.

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.