Shaping Engagement in Healthcare: Personalization, and a Progressive Experience Throughout the Care Lifecycle

IT - ROUNDTABLE
29 September 2022, America 9:30 am - 11:00 am BST
IN PARTNERSHIP

How can a digital Center of Excellence support your engagement strategy, add value, and impact business growth?

It’s a digital age, and expectations have become progressive. Today’s patients, much like most of today’s consumers, demand a seamless, personalized experience during their entire care lifecycle. In essence, they want engaging interactions and relevant pre- and post-care information.

For hospitals and health care providers, optimizing engagement for today’s savvy healthcare consumers has become a business imperative. It’s not only a matter of providing proper care; it’s a matter of value and growth. And the answer lies in a digital Center of Excellence. But what does that entail? And how can your organization reimagine its engagement strategy?

Join Salesforce and a select panel of likeminded industry executives as we discuss your current challenges with providing engaging healthcare interactions, as well as how to deliver seamless customer experiences across the digital ecosystem and throughout the care lifecycle.

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Event host

Tim Kirby

VP, Healthcare and Life Sciences Solutions

Ben Seyden

Executive Strategist, Healthcare and Life Sciences

About Salesforce

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

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Discussion topics

1

What are your biggest challenges or shortcomings when it comes to engaging with customers/patients?

2

Do you have a digital Center of Excellence to support your engagement strategy?

3

How are you tracking email outreach, consumer engagement, and referral ROI?

Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed.

Accelerate your projects

Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.

"Very engaging on the right topics and with the right people, I very much look forward to (attending more) in the future"
Alex Boehme, CTO, H&M Group
"Since the session I did have several of the attendees reach out to me. We were able to grow our networks, connect together, share experiences, and I look forward to continuing those dialogs into the future"
Jeffrey Johnson, Vice President, Chief Information Security Officer and Chief Security Officer, Siemens Health Affairs for North America
"A great mixture of good topics, great technology, very engaging and having some leading experts in the field being there"
Dr Brian Letort, Fellow & Chief Enterprise Architect, Northrop Grumman
"It's not a business of selling, it's a business of sharing. And so GDS helps create the environment to share with trust."
David Kidder, CEO & Co-Founder, Bionic
"The roundtables were really valuable sessions."
Mike Welna, Senior Information Security Director, Boys Town
"I made quite a few contacts that will be beneficial to me."
Margaret Bond, Director of Cyber Security, Numotion
"This is not your typical zoom. This is a lot more innovative. The look and feel is far more advanced than what I've seen before. "
Marty Sprinzen, Founder & CEO, Vantiq

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Digital event benefits

Solve key challenges and ensure relevant discussions connect with outcomes efficiently and at pace.

Meet

Access to industry leading like-minded executives tackling similar initiatives

Discover

Collaborate and network to gain expertise and experience on how to best act and succeed

Accelerate

In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges

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Meet with fellow industry leaders and solve today’s greatest business challenges.

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