FINANCE - SUMMIT

Banking Innovation Summit:
The digital transformation journey

7 - 9th June 2022, America 09:00 - 12:55 BST

NG Banking Innovation Digital Summit

Banking is facing a barrage of new challenges including regulation, digital payments and the impact of the pandemic.

Join 70+ senior Banking leaders on business-critical challenges and disruptive technology and drive your industry forward collaboratively.

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Why Attend

Connect with 70+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you.

New connections

Build new connections with likeminded senior leaders

Business trends

Stay current with emerging business trends

Key takeaways

Downloadable and actionable takeaways

New partnerships

Accelerate key projects through meaningful new partnerships

Insights

De-risk new projects by gaining a broad range of insights

New technologies

Understand the impact new technology can make

"I was blown away by the great logistics, diversity of attendees and incredible networking opportunities. I can honestly say I’ve never had so many new relationships and key opportunities from a single meeting."
Bill Sheahan, Vice President
"Congratulations to you all for pulling off a Hybrid Summit with Augmented Reality features that are truly unparalleled in the Industry! Collaborative, Interactive & showcasing leading edge technology ... GDS Summits really set the bar so high that a return to physical conferences might be re-evaluated in the Industry."
Christina Alexander Alexandropoulou, Director Of Security, Four Seasons
"I connected with peers that I know I’ll stay in touch with, including suppliers which have presented a fantastic opportunity for 7-Eleven Global in the future. It may well be the most valuable summit I’ve attended in many years."
Cynthia Richardson, Senior Director, Global Logistics & Merchandising
"The meetings and presentations added value, and needless to say, but that the venue for the Summit was exceptional."
Edward M Shubert, CPA Senior Director, McKesson Corporation
"I made quite a few contacts that will be beneficial to me."
Margaret Bond, Director of Cyber Security, Numotion
"It was one of the best events I have been to, particularly because of the format and topics. Really well done and to all of the team."
Lauren Goodwin, CIO

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Event Agenda

Day one
Day two
Day three

09:00 - 09:15

09:00 - 09:15

Opening Remarks

Intro & Diamond Commentary

09:15 - 09:45

09:15 - 09:45

Keynote

Leading Banking Digital Transformation in 2022

John Wei CTO & SVP, Comerica Bank

09:45 - 10:25

09:45 - 10:25

Panel Discussion

Customer Centricity: Going Beyond the Call of Duty

Rohan Doctor Managing Director, Goldman Sachs.
Karthik Govindaswamy Executive Director, JPMorgan Chase & Co
Amresh Mathur SVP, Head of Digital Acquisition & Customer Experience, Citizens Bank
Mark Wanish Head of Digital Messaging, Marketing Technology & Outbound Engagement, TIAA

10:25 - 11:15

10:25 - 11:15

Roundtables

Track 1: Risk in 2022: Data-Driven Predictions in a Time of Constant Change

Track 2: The Role of AI in Driving Innovation, Resilience and ESG

Simona Gandrabur Principal Director, Conversational AI Lead, Cloud Contact Centre, National Bank of Canada

Track 3: The Future of Banking & Finance: Innovating to Drive Competitive Separation

Dimple Thakkar Global Head of Digital Communications Engineering, JPMorgan Chase & Co
Ben Fish Head of Product and Business Development , Citizens Bank

11:17 - 11:27

11:17 - 11:27

Insight Break

Justin McCarthy Co-Founder & CTO, StrongDM

11:35 - 12:15

11:35 - 12:15

Masterclass Breakouts

Track 1: Why Banks Can’t Drive Digital Disruption Without Low-Code DevOps

Andrew Davis Senior Director of Research and Innovation, Author of Mastering Salesforce DevOps, Copado
Dan Belcher Senior Principal, Global Financial Services, Slalom

Track 2: Balancing Act: Fairness, and the Evolving Fraud Landscape

Pedro Saleiro Director of Research, Feedzai

Track 3: Technology Driving Culture Change in Banks: Lessons for the Field

Ed Sheehy Senior Strategic Consultant, AB Initio
Jean-Pascal Chauvet Banking Strategic Consultant, AB Initio

12:17 - 12:47

Sponsor

12:17 - 12:47

Headline Keynote

The Journey to Optimizing your Digital Transformation

Greg Kanevski Global Head of Banking Industry, ServiceNow
Michael Giarrusso Partner, Financial Services Office Consulting Services Practice, EY

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

The Rise of Varo – Digital Banking with Financial Inclusion and Product Innovation at the Soul of Operations

Pepe Porrata COO, Varo Bank

09:42 - 10:22

09:42 - 10:22

Panel Discussion

Executing Innovation Focused Digital Transformation

Vishal Garg Global Head of Digital Transformation & Compliance, Citi
Daniel Seay SVP, Director of Wholesale Transformation, Fifth Third Bank
James Barrese SVP Technology & Engineering, Chime

10:22 - 10:32

10:22 - 10:32

Insight Break

Justin McCarthy Co-Founder & CTO, StrongDM

10:40 - 11:30

10:40 - 11:30

Roundtables

Track 1: Risk in 2022: Data-Driven Predictions in a Time of Constant Change

Track 2: The Role of AI in Driving Innovation, Resilience and ESG

Simona Gandrabur Principal Director, Conversational AI Lead, Cloud Contact Centre, National Bank of Canada

Track 3: The Future of Banking & Finance: Innovating to Drive Competitive Separation

Dimple Thakkar Global Head of Digital Communications Engineering, JPMorgan Chase & Co
Ben Fish Head of Product and Business Development , Citizens Bank

11:32 - 12:02

11:32 - 12:02

Innovation Exchange Keynote

AI in Action to Accelerate ESG & Climate Change

Brooke Tucker-Reid Global Director of ESG, Manulife

12:05 - 12:35

12:05 - 12:35

Closing Prime Keynote

Better Together: How Agent Assist Technology Delivers Superior Experiences For Call Centers

Raj Koneru CEO, Kore.ai

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

Jimmy Yang Chief Risk, Analytics & Infrastructure Officer, CIBC

09:45 - 10:25

09:45 - 10:25

Panel Discussion

Revenue Generation in the Fintech Era

Elina Abel Head of Commercial Banking Lending Transformation, Wells Fargo
Harman Johal SVP, Market Leader, U.S. Bank

10:27 - 10:37

10:27 - 10:37

Insight Break

10:37 - 11:27

10:37 - 11:27

Roundtable Leaders Panel

Dimple Thakkar Global Head of Digital Communications Engineering, JPMorgan Chase & Co
Simona Gandrabur Principal Director, Conversational AI Lead, Cloud Contact Centre, National Bank of Canada
Ben Fish Head of Product and Business Development , Citizens Bank

11:37 - 12:07

11:37 - 12:07

Innovation Exchange Keynote

Mastercard's AI Journey

Rohit Chauhan EVP AI, Mastercard

12:10 - 12:45

12:10 - 12:45

Closing Keynote

CX From the Top: Building a Customer-Centric Banking Culture

Beth Johnson Chief Experience Officer, Citizens Bank

12:45 - 12:55

12:45 - 12:55

Insight Break -Closing Comments

Speakers Include

Vishal Garg

Global Head of Digital Transformation & Compliance

Daniel Seay

SVP, Director of Wholesale Transformation

Dimple Thakkar

Global Head of Digital Communications Engineering

Elina Abel

Head of Commercial Banking Lending Transformation

Beth Johnson

Chief Experience Officer

Andrew Davis

Senior Director of Research and Innovation, Author of Mastering Salesforce DevOps

Greg Kanevski

Global Head of Banking Industry

Harman Johal

SVP, Market Leader

Dan Belcher

Senior Principal, Global Financial Services

John Wei

CTO & SVP

Justin McCarthy

Co-Founder & CTO

Jimmy Yang

Chief Risk, Analytics & Infrastructure Officer

Brooke Tucker-Reid

Global Director of ESG

James Barrese

SVP Technology & Engineering

Pepe Porrata

COO

Mark Wanish

Head of Digital Messaging, Marketing Technology & Outbound Engagement

Michael Giarrusso

Partner, Financial Services Office Consulting Services Practice

Simona Gandrabur

Principal Director, Conversational AI Lead, Cloud Contact Centre

Ben Fish

Head of Product and Business Development

Pedro Saleiro

Director of Research

Ed Sheehy

Senior Strategic Consultant

Jean-Pascal Chauvet

Banking Strategic Consultant

Raj Koneru

CEO

Amresh Mathur

SVP, Head of Digital Acquisition & Customer Experience

Rohit Chauhan

EVP AI

Karthik Govindaswamy

Executive Director

An immersive
event experience

Experience the new way to network with peers with
interactive features including:

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Interactive Live Polling

Keep engaged through interactive live polling and gamification tools.

Direct connections

Ask your questions face-to-face with the speakers via our leading stage technology.

Relationship building

Build stronger connections with leading executives that you will take with you through your career

Thought Leadership

Content and insight from industry experts when it matters most

Intelligent interaction

Interactive quizzes gamify your experience

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