RETAIL - SUMMIT

Retail Digital Summit:
Tranforming the customer experience

28 - 30th June 2022, America 09:00 - 12:40 EST

NG Retail Digital Summit

From Malls to Marketplaces – How shopping centers are the future of Retail

You’ll be in great company at this year’s NG Retail US Summit, joining speakers from Footlocker, Harbor Retail, and Near.co to name just a few.

Join your peers in sharing knowledge on the current and future state of the Retail industry. We’ll discuss some key industry topics including:

•Online stores in offline spaces, offline stores with digital faces
•Navigating the road to a more sustainable Retail landscape
•The future of retail in a postcovid world
•Leadership innovation: People, process and technology

View agenda
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Why Attend

Connect with 70+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you.

New connections

Build new connections with likeminded senior leaders

Business trends

Stay current with emerging business trends

Key takeaways

Downloadable and actionable takeaways

New partnerships

Accelerate key projects through meaningful new partnerships

Insights

De-risk new projects by gaining a broad range of insights

New technologies

Understand the impact new technology can make

"I was blown away by the great logistics, diversity of attendees and incredible networking opportunities. I can honestly say I’ve never had so many new relationships and key opportunities from a single meeting."
Bill Sheahan, Vice President
"Congratulations to you all for pulling off a Hybrid Summit with Augmented Reality features that are truly unparalleled in the Industry! Collaborative, Interactive & showcasing leading edge technology ... GDS Summits really set the bar so high that a return to physical conferences might be re-evaluated in the Industry."
Christina Alexander Alexandropoulou, Director Of Security, Four Seasons
"I connected with peers that I know I’ll stay in touch with, including suppliers which have presented a fantastic opportunity for 7-Eleven Global in the future. It may well be the most valuable summit I’ve attended in many years."
Cynthia Richardson, Senior Director, Global Logistics & Merchandising
"The meetings and presentations added value, and needless to say, but that the venue for the Summit was exceptional."
Edward M Shubert, CPA Senior Director, McKesson Corporation
"I made quite a few contacts that will be beneficial to me."
Margaret Bond, Director of Cyber Security, Numotion
"It was one of the best events I have been to, particularly because of the format and topics. Really well done and to all of the team."
Lauren Goodwin, CIO

Trusted by

We host global organizations with the conversations that matter. That’s why we’re trusted by these top brands.

Event Agenda

Day one
Day two
Day three

09:00 - 09:15

Sponsor

09:00 - 09:15

Opening Remarks

Intro & Diamond Commentary

09:15 - 09:45

09:15 - 09:45

Keynote

Andrea Frabetti CEO, Sunseeker

09:45 - 10:25

09:45 - 10:25

Panel Discussion

Leadership Innovation: People, Process, Technology

Purvee Kondal Sr Director Technology & Engineering Strategic Sourcing, Albertsons Companies
Daniel Hoffman Digital Creative Director, Five Below
Michael Gill Director, Innovation Design and Validation, Walmart
Mustafa Nisar Director Data Science and Analytics Strategy, The Home Depot

10:25 - 10:35

Sponsor

10:25 - 10:35

Insight Break

Disrupt Operations and Thrive with Digital-First Processes

Peter Rifken Principal Solutions Consultant, Quickbase

10:35 - 11:25

10:35 - 11:25

Roundtables

Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022

Christian Johnson Director, PingOne Fraud, Ping Identity
Eric Jackson VP, Creative, Tractor Supply Co.

Track 2: Hybrid Retail: Making a Difference, Committing to Change

Robert Sorce SVP, Amouage LLC
Caitlin Keffer Director Retail Media, L'OREAL

Track 3: Social Commerce: Outpace the Speed of Change

Kelly Solti Head of Marketing, Ardene

11:25 - 11:30

11:25 - 11:30

Short Break

11:30 - 12:10

Sponsor

11:30 - 12:10

Keynote

The New Rules of Engagement for Retail Experiences in an All-digital World

Rae Weon Principal, Enterprise Innovation, Twilio

12:11 - 12:41

Sponsor

12:11 - 12:41

Headline Keynote

Discover The Frictionless Retail Digital Transformation That Drives 4x Engagement And 3x Conversion

Vincent Yang CEO and Co-Founder, Firework

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

Innovation & The Omni Channel Experience

Jon Sider CIO & COO of eCommerce, Mattress Firm
Josh Feinberg EVP Growth & Innovation, Mattress Firm

09:42 - 10:22

09:42 - 10:22

Panel Discussion

Retail Engagement - How Customer Experience Defines Business Performance

Josue Munoz Vice President, Global Supply Chain, Colgate-Palmolive
Kerem Dinlenc Vice President Merchandising Planning, Tiffany & Co.
Zach Greco Sr. Director. Customer Care, Floor & Decor
Nikunj Nirmal Principal – Technology Solutions and Strategic Programs, Amazon

10:22 - 10:32

10:22 - 10:32

Insight Break

10:35 - 11:25

10:35 - 11:25

Roundtables

Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022

Christian Johnson Director, PingOne Fraud, Ping Identity
Eric Jackson VP, Creative, Tractor Supply Co.

Track 2: Hybrid Retail: Making a Difference, Committing to Change

Robert Sorce SVP, Amouage LLC
Caitlin Keffer Director Retail Media, L'OREAL

Track 3: Social Commerce: Outpace the Speed of Change

Kelly Solti Head of Marketing, Ardene

11:26 - 11:56

11:26 - 11:56

Innovation Exchange Keynote

How the evolving role of the store associate can deliver tangible OMNI results

Brent Paulsen Managing Director, Head of Retail, UNTUCKit

11:58 - 12:30

11:58 - 12:30

Closing Prime Keynote

Blindspots in yesterday’s sizing represent an opportunity for apparel brands

Nidhi Puri VP Technical Services, PVH Corp.
Evan McCauley VP Innovation & Sustainability, Calvin Klein

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

The Reinvention of Retail and the Future of Shopping

Theresa Palermo Senior Vice President, Marketing & eCommerce, Signet Jewellers

09:41 - 10:21

09:41 - 10:21

Panel Discussion

Dispelling the Myths in Retail Business Growth

Rose Jia Head of Growth Marketing, Amazon
Paul Gerner Former Vice President, HEB
Jessie Tang Global Design Director, Dickies
Kelly Canfield Vice President of Supply Chain, Overstock

10:21 - 10:31

10:21 - 10:31

Insight Break

10:32 - 11:22

10:32 - 11:22

Roundtable Leaders Panel

Christian Johnson Director, PingOne Fraud, Ping Identity
Eric Jackson VP, Creative, Tractor Supply Co.
Robert Sorce SVP, Amouage LLC
Caitlin Keffer Director Retail Media, L'OREAL
Kelly Solti Head of Marketing, Ardene

11:22 - 11:30

11:22 - 11:30

Short Break

11:30 - 12:00

11:30 - 12:00

Innovation Exchange Keynote

How Food52 is leveraging data and tech to support with customer experience, revenue growth, product innovation and operational efficiency

Ben Gerst Chief Product & Technology Officer, Food52

12:01 - 12:31

12:01 - 12:31

Closing Keynote

Digital Augmented Retail or Retail Augmented Digital?

Daniel Chan Global CDMO, L'OREAL

12:31 - 12:41

12:31 - 12:41

Insight Break -Closing Comments

Speakers Include

Ben Gerst

Chief Product & Technology Officer

Rose Jia

Head of Growth Marketing

Josue Munoz

Vice President, Global Supply Chain

Kerem Dinlenc

Vice President Merchandising Planning

Jessie Tang

Global Design Director

Theresa Palermo

Senior Vice President, Marketing & eCommerce

Mustafa Nisar

Director Data Science and Analytics Strategy

Peter Rifken

Principal Solutions Consultant

Nikunj Nirmal

Principal – Technology Solutions and Strategic Programs

Josh Feinberg

EVP Growth & Innovation

Andrea Frabetti

CEO

Christian Johnson

Director, PingOne Fraud

Eric Jackson

VP, Creative

Robert Sorce

SVP

Caitlin Keffer

Director Retail Media

Kelly Solti

Head of Marketing

Jon Sider

CIO & COO of eCommerce

Rae Weon

Principal, Enterprise Innovation
Rae is a strategist and designer, joining us from Twilio’s Enterprise Innovation team with prior experience find out more

Evan McCauley

VP Innovation & Sustainability

Kelly Canfield

Vice President of Supply Chain

Brent Paulsen

Managing Director, Head of Retail

Zach Greco

Sr. Director. Customer Care

Paul Gerner

Former Vice President

Nidhi Puri

VP Technical Services

Purvee Kondal

Sr Director Technology & Engineering Strategic Sourcing

Daniel Hoffman

Digital Creative Director

An immersive
event experience

Experience the new way to network with peers with
interactive features including:

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Interactive Live Polling

Keep engaged through interactive live polling and gamification tools.

Direct connections

Ask your questions face-to-face with the speakers via our leading stage technology.

Relationship building

Build stronger connections with leading executives that you will take with you through your career

Thought Leadership

Content and insight from industry experts when it matters most

Intelligent interaction

Interactive quizzes gamify your experience

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Meet with fellow industry leaders and solve today’s greatest business challenges.

Thank you for your interest. One of the team will be in touch soon.