Retail Summit:Tranforming the customer experience
NG Retail Digital Summit
From Malls to Marketplaces – How shopping centers are the future of Retail
You’ll be in great company at this year’s NG Retail US Summit, joining speakers from Footlocker, Harbor Retail, and Near.co to name just a few.
Join your peers in sharing knowledge on the current and future state of the Retail industry. We’ll discuss some key industry topics including:
•Online stores in offline spaces, offline stores with digital faces
•Navigating the road to a more sustainable Retail landscape
•The future of retail in a postcovid world
•Leadership innovation: People, process and technology
Why Attend
New connections
Build new connections with likeminded senior leaders
Business trends
Stay current with emerging business trends
Key takeaways
Downloadable and actionable takeaways
New partnerships
Accelerate key projects through meaningful new partnerships
Insights
De-risk new projects by gaining a broad range of insights
New technologies
Understand the impact new technology can make
Trusted by
We host global organizations with the conversations that matter. That’s why we’re trusted by these top brands.
Past Programme
09:00 - 09:15
Opening Remarks
Intro & Diamond Commentary
09:15 - 09:45
Keynote
Pre-Game Talk: Influence Your Outcome By Reimaging Your Beginning
We're all bottom line, outcome-driven people. Imagine how your CX outcomes can be transformed if you simply kicked off with a new technique.
09:45 - 10:25
Panel Discussion
Care Anywhere
How has the global luxury industry embraced digital innovations and what does the future hold?
10:25 - 10:35
Insight Break
10:35 - 11:25
Roundtables
Track 1: Digital Commerce – Fine tuning your online strategy
How do you align your digital strategy to your business strengths?
Track 2: Getting creative with customer experience - anticipating the conversation
Lead through the customer - do you have a clear view of the market, your customer and where you currently fit?
Track 3: Consumer Commerce – A new era for retail
How can you reliably evaluate and identify which tech will match your evolving customers’ needs?
11:25 - 11:30
Short Break
11:30 - 12:10
Masterclass Breakouts
12:11 - 12:41
Headline Keynote
A new era for consumer commerce – Meet your customers where they are
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
Moving from transaction to a relationship - how engagement, LTV, and membership change the game of retail
09:40 - 10:20
Panel Discussion
Pulling back the curtain on customer experience
10:20 - 10:30
Insight Break
10:35 - 11:25
Roundtables
Track 1: Digital Commerce – Fine tuning your online strategy
How do you align your digital strategy to your business strengths?
Track 2: Getting creative with customer experience - anticipating the conversation
Lead through the customer - do you have a clear view of the market, your customer and where you currently fit?
Track 3: Consumer Commerce – A new era for retail
How can you reliably evaluate and identify which tech will match your evolving customers’ needs?
11:25 - 11:55
Innovation Exchange Keynote
Leadership Innovation: People, Process, Technology
11:58 - 12:30
Closing Prime Keynote
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
The future of retail in a post-COVID world
09:40 - 10:20
Panel Discussion
The Future of Retail in the New World: How data can illuminate the path forward
10:20 - 10:30
Insight Break
10:30 - 11:20
Roundtable Leaders Panel
11:30 - 12:00
Innovation Exchange Keynote
12:00 - 12:30
Closing Keynote
Navigating the road to a more sustainable Retail landscape
12:30 - 12:40
Insight Break -Closing Comments
Previous Speakers
Melissa Worth
Kelly Kowal
Michal Geller
Christina Fontana
Elissa Quinby
Kris Zanuldin
Emily Evangelista
Chuck Warren
Anthony Trama
Kika Buhrmann
An immersive
event experience
interactive features including:
Audience Interaction
Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.
Interactive Live Polling
Keep engaged through interactive live polling and gamification tools.
Direct connections
Ask your questions face-to-face with the speakers via our leading stage technology.
Relationship building
Build stronger connections with leading executives that you will take with you through your career
Thought Leadership
Content and insight from industry experts when it matters most
Intelligent interaction
Interactive quizzes gamify your experience
Have a question…
There is no cost associated with attending a GDS Summit. In return, we ask that all senior executives in participation attend for the full duration to ensure that all attendees get maximum value and insight from the interactive roundtables, live Q&As and breakout networking sessions.
Our digital summit portfolio is designed to bring together senior decision makers from large global businesses and innovative disruptor brands to drive industry forward through addressing business critical challenges collaboratively.
If you’re keen to build new connections with likeminded leaders, de-risk your projects through new insight and establish new partnerships that can accelerate your projects then apply to attend today.
Complete our form below if you’re interested in attending the summit and you meet our application criteria. A member of the GDS team will then reach out to run you through the programme and event format and discuss your participation.
On stage: co-host a panel discussion with a group of likeminded senior executives or host a solo keynote presentation. Both slots include elements of interactive audience Q&A
Off stage: become a roundtable moderator, leading the discussion with the same cohort of executives for the duration of the summit around a specific topic you’ve agreed to focus on during the roundtable session.
We can tailor a partnership package to help meet your business objectives. This might include brand awareness, driving traffic to your site or quality editorial content via exclusive interviews and Q&As with our executive audience. Enquire today for more information.