









Supply Chain digital summit
Embark on a transformative journey into the European supply chain industry, where the pursuit of enhanced efficiency, sustainability, and resilience is propelling an era of dynamic change. Join esteemed thought leaders, industry experts, and innovative disruptors for a stimulating 3-day virtual event that delves deep into the intricate tapestry of Europe's supply chain landscape.
Why Attend
New connections
Build new connections with likeminded senior leaders
Business trends
Stay current with emerging business trends
Key takeaways
Downloadable and actionable takeaways
New partnerships
Accelerate key projects through meaningful new partnerships
Insights
De-risk new projects by gaining a broad range of insights
New technologies
Understand the impact new technology can make



















Event Agenda
09:00 - 09:10
Opening Remarks
Intro & diamond commentary
09:10 - 09:40
Keynote
Who we are?Who we need to be!
09:45 - 10:20
Panel Discussion
Customer-centric supply chains: Achieving E2E excellence
Explore the dynamic realm of customer-centric supply chains in this insightful panel session, where organizations prioritize exceptional customer experiences as the foundation of their supply chain strategies. Recognizing the crucial role of customer loyalty in a competitive business landscape, industry leaders and experts come together to delve into the strategies, challenges, and opportunities associated with building customer-centric supply chains.
We will unpack key areas including understanding customer expectations, delivering seamless and personalized experiences, fostering collaboration and integration, enhancing real-time responsiveness, and measuring and enhancing customer-centric performance.
Gain insights into understanding and anticipating customer expectations throughout the supply chain journey, leveraging technology and data analytics to personalize interactions, and integrating customer feedback mechanisms. Understand the importance of collaboration across supply chain partners and establishing strong partnerships to align efforts towards customer satisfaction.
Uncover practical approaches, best practices, and real-world examples to create exceptional customer experiences, drive loyalty, and sustain a competitive advantage in today's customer-driven market. Together, let us unlock the potential of customer-centric supply chains to transform customer engagement and pave the way for long-term success and growth.
- How can organizations transform their supply chains to become more customer-centric and enhance customer experiences? What strategies or best practices can be implemented?
- In what ways can data analytics and technology be leveraged to gain insights into customer preferences, demand patterns, and behaviour? How can these insights be used to drive loyalty and create personalized experiences?
- What role does collaboration and communication play in building a customer-centric supply chain? How can organizations foster closer relationships with customers, suppliers, and other stakeholders to better understand their needs and deliver value?
- With the increasing emphasis on sustainability and ethical practices, how can organizations align their supply chains with customer expectations in terms of environmental responsibility, social impact, and transparency? What challenges and opportunities does this present?
- In today's rapidly changing business landscape, how can organizations maintain a competitive advantage by continuously adapting and innovating their customer-centric supply chains? What are some examples of successful companies that have achieved this and what lessons can be learned from their experiences?
10:20 - 10:30
Insight Break
10:30 - 11:30
Roundtables
Track 1: Navigating digital transformation in the supply chain: Embrace the future
Sponsor:
Delve into the profound digital transformation occurring in the supply chain industry. Organizations are rapidly adopting advanced technologies like AI and blockchain data analytics to revolutionize their operations. Over the course of three days, we will showcase real-world examples of AI-driven decision-making, IoT-enabled visibility, blockchain-enhanced transparency, and data analytics-driven optimization. Gain valuable insights into overcoming challenges such as change management and talent acquisition, while exploring the opportunities presented by this digital revolution. Discover how to reshape supply chain operations, optimize efficiency, and drive innovation in the ever-evolving digital era.
Track 2: Building resilient supply chains: Mitigating risks and ensuring demand
Explore the critical topic of supply chain resilience considering the volatile global geopolitical situation and how energy disruptions have emphasized the need for robust supply chains capable of navigating uncertain environments. Discuss strategies, best practices, and innovations driving supply chain resilience in the face of these challenges. Key areas of focus include risk mitigation and contingency planning, supplier network optimization, agile operations and flexibility, collaboration, and partnerships, as well as innovations and emerging trends. Gain valuable insights from real-world experiences, best practices, and case studies to navigate the complexities and build resilient supply chains that can withstand geopolitical and energy-related disruptions.
Track 3: Mapping the path to sustainable supply chains
Sponsor:
Discover how organizations across all industries are integrating environmental, social, and ethical principles into their supply chain operations to address climate challenges while ensuring cost-effectiveness. Gain valuable insights from industry leaders and experts as they delve into strategies, challenges, and opportunities associated with building sustainable, climate-resilient, and cost-effective supply chains within each sector. Practical approaches, best practices, and real-world examples are all areas that can guide your organization towards creating a sustainable future, mitigating climate risks, and optimizing costs within your industry.
11:30 - 12:00
Headline Keynote
The obstacles to achieving end-to-end supply chain visibility and resilience
Data focus keynote - getting data from third party being the biggest challange.
09:00 - 09:10
Opening Remarks
09:10 - 09:50
Panel
Transforming transportation and warehousing: Innovations and challenges
Efficient management of transportation and warehouse operations is pivotal for optimizing supply chain performance, ensuring timely delivery, and meeting customer expectations. This session brings together industry experts and leaders to delve into the latest innovations, challenges, and best practices in transportation and warehouse management. We will explore key areas including transportation optimization, warehouse automation and optimization.
Discover innovative approaches and technologies that enhance transportation efficiency, streamline warehouse operations, and improve last-mile delivery. Gain insights into inventory visibility and demand planning practices, as well as strategies for sustainable transportation and green warehousing. Join industry experts and leaders as they share their insights, case studies, and real-world examples in transforming transportation and warehouse management within their supply chains.
- What are the key innovations and technologies transforming transportation and warehouse management? How can organizations leverage these advancements to optimize operations, increase efficiency, and reduce costs?
- In the era of e-commerce and omnichannel retail, how can organizations effectively manage the complexities of last-mile delivery? What strategies and solutions are emerging to address the challenges associated with urban congestion, customer demands for faster delivery, and the need for sustainable transportation?
- Warehouse automation and robotics have gained significant traction in recent years. What are the benefits and challenges of implementing these technologies in warehouse management? How can organizations strike a balance between automation and human workforce to maximize productivity and maintain flexibility?
- Supply chain visibility and real-time tracking have become crucial for effective transportation management. How can organizations enhance visibility across their transportation network, ensure timely deliveries, and proactively manage disruptions? What are the best practices in leveraging data analytics and IoT technologies for improved logistics management?
- With increasing concerns around sustainability and carbon footprint, how can transportation and warehouse management contribute to environmental stewardship? What strategies can organizations adopt to reduce emissions, optimize routes, and minimize waste in?
09:55 - 10:05
Insight Break
10:05 - 11:05
Roundtables
Track 1: Navigating digital transformation in the supply chain: Embrace the future
Delve into the profound digital transformation occurring in the supply chain industry. Organizations are rapidly adopting advanced technologies like AI and blockchain data analytics to revolutionize their operations. Over the course of three days, we will showcase real-world examples of AI-driven decision-making, IoT-enabled visibility, blockchain-enhanced transparency, and data analytics-driven optimization. Gain valuable insights into overcoming challenges such as change management and talent acquisition, while exploring the opportunities presented by this digital revolution. Discover how to reshape supply chain operations, optimize efficiency, and drive innovation in the ever-evolving digital era.
Track 2: Building resilient supply chains: Mitigating risks and ensuring demand
Explore the critical topic of supply chain resilience considering the volatile global geopolitical situation and how energy disruptions have emphasized the need for robust supply chains capable of navigating uncertain environments. Discuss strategies, best practices, and innovations driving supply chain resilience in the face of these challenges. Key areas of focus include risk mitigation and contingency planning, supplier network optimization, agile operations and flexibility, collaboration, and partnerships, as well as innovations and emerging trends. Gain valuable insights from real-world experiences, best practices, and case studies to navigate the complexities and build resilient supply chains that can withstand geopolitical and energy-related disruptions.
Track 3: Mapping the path to sustainable supply chains
Discover how organizations across all industries are integrating environmental, social, and ethical principles into their supply chain operations to address climate challenges while ensuring cost-effectiveness. Gain valuable insights from industry leaders and experts as they delve into strategies, challenges, and opportunities associated with building sustainable, climate-resilient, and cost-effective supply chains within each sector. Practical approaches, best practices, and real-world examples are all areas that can guide your organization towards creating a sustainable future, mitigating climate risks, and optimizing costs within your industry.
11:05 - 11:35
Innovation Exchange Keynote
11:35 - 12:05
Closing Keynote
A connected future for time-sensitive delivery
In today's fast-paced world, the logistics landscape is undergoing remarkable transformations, with nearshoring, supply chain disruptions, and shifting customer expectations. During this Masterclass we will touch up on ways to address your key pain points including the growing demand for visibility, reaching your sustainability targets, whilst maintaining an agile and customer-centric service level, also for time-sensitive delivery.
09:00 - 09:10
Opening Remarks
09:10 - 09:35
Keynote
Listening to customers to and developing customer-centric supply chains
Supply chains play a big role in delivering the customer needs. With many touchpoints with the customer, Supply chains must flex the listening muscle and shape solutions which address the key pain points in the customer experience journey.
In this keynote Amjad will showcase some examples of how in Lubricants Supply Chain at Shell, large programs are being shaped and deployed to respond to customer needs. He will provide his perspective of where the biggest challenges will be in transforming supply chain to be more customer centric.
09:40 - 09:45
Trivia Quiz
09:45 - 09:55
Insight Break
09:55 - 10:00
Trivia Results
10:00 - 10:30
Masterclass
10:30 - 11:15
Roundtable Leaders Panel
11:15 - 11:20
Short Break
11:20 - 11:45
Closing Keynote
Supply Chain creates great opportunities!
What is the new normal post Brexit and COVID, with the war in Ukraine, with increasing nationalisation, a shortage of resources and at a time when we are pursuing the journey to carbon net zero? Understanding and turning threats into ways forward that benefit Companies and societies is there for the taking!
11:45 - 11:50
5 Key Takeaways
An immersive
Digital Summit
interactive features including:
Audience Interaction
Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.
Interactive Live Polling
Keep engaged through interactive live polling and gamification tools.
Direct connections
Ask your questions face-to-face with the speakers via our leading stage technology.
Relationship building
Build stronger connections with leading executives that you will take with you through your career
Thought Leadership
Content and insight from industry experts when it matters most
Intelligent interaction
Interactive quizzes gamify your experience
Apply to attend
Meet with fellow industry leaders and solve today’s greatest business challenges.
Thank you for your interest. One of the team will be in touch soon.
Frequently asked questions
A Digital Summit from GDS Group is a 3-day event experience bringing multiple partners and senior decision makers together. Within this immersive enviroment they discover new technical solutions, share learning opportunities and discuss trending industry topics which boosts insight, conversation and connections.
There are a couple of ways you can participate in a GDS event experience; as a partner or as an attendee. Whichever you are interested in, do get in touch.
Global senior decision makers from leading industry brands attend our event experiences. Between 2020 to May 2023, 34,473 senior executives attended our event experiences. If you are interested in attending a GDS event experience, please check out our upcoming events.
At one of our GDS Digital Summits there are several speaking slot packages available for you – 2x power insights commentator slots, keynote panel seats, masterclass hosting, prime keynote slot, and headline keynote slot.
Get in touch with us to learn more.
Yes! We partner with leading brands all across the globe – for partnership opportunities please get in touch.