Taking place from 28 – 30 October at the wonderful The Ritz-Carlton, Sarasota in Florida the US edition of our CIO Insight Summit will bring together senior IT decision-makers and business leaders from across North America to share experiences, discover new ideas, and discuss the hottest topics in tech.

The summit program will focus on key themes such as: innovation and digitalization: separating from the pack; the CIO forecast: emerging tech and trends to integrate into your strategy; and infrastructure and operations: strategic, tactical and organizational challenges 2019.

From case studies that lift the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focus on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to your specific needs, the summit provides you with everything you need to implement your key projects more effectively.

Our Approach

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Attends

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.
Apply to attend

Attendees Include

The upcoming summit will welcome executives from some of the world's biggest and most recognisable firms - as well as the most forward-thinking - as they look to address their project challenges.
Image of Paul Moulton
Logo of CostCo
Paul Moulton
Image of Justin Kershaw
Logo of Cargill
Justin Kershaw
Image of Jayne Lerman
Logo of Mastercard
Jayne Lerman
Image of Kerry O'Donnell
Logo of Estée Lauder
Kerry O'Donnell
Executive Director
Estée Lauder
Image of Alyce Reopelle
Logo of Citi
Alyce Reopelle
SVP PMO Leader & Chief of Staff
Image of David Nuss
Logo of Cresa
David Nuss
Image of Ashok Kumar
Logo of Verizon
Ashok Kumar
Image of Sumit Anand
Logo of At Home Group
Sumit Anand
At Home Group
Image of Endre Walls
Logo of Customers Bank
Endre Walls
Customers Bank
Image of Nabil Malouli
Logo of DHL
Nabil Malouli
Image of David Whipple
Logo of Apple Leisure Group
David Whipple
Apple Leisure Group

6 Challenges in IT

Our summit is focused on solving your strategic challenges
  • Cognitive Computing – exploring AI and ML use cases to solve business problems, not upgrade business processes.
  • Security & Risk – the realities of increased malicious and regulatory security concerns.
  • Digital Transformation – breaking down what digital transformation means to your organization, employees, and customers.
  • The Future of Work People and Culture – focusing on emotional intelligence and company culture to drive diversity, address the skill gap, and improve employee retention.
  • Legacy cultures and systems– how technology is changing the way we lead, collaborate with, and inspire our workforce.
  • Innovation, implementation, and integration – the headaches associated with implementing scaled change, strategies for assessing the impact of emerging technologies, and looking at potential use cases and industry standards for new technologies.
Apply to attend

Summit Schedule

3 Days - 3 Summit Themes - 3 Workshops
Day 1
Day 2
Day 3
Monday October 28, 2019
Summit registration
1:00pm - 6:00pm
Welcome remarks and delegate briefing
2:30pm - 2:45pm
Panel Discussion
2:45pm - 3:30pm
Building Partnerships across the business
headshot of

A panel exploring the nuances of CXO relationships. How best to interact with your fellow C-Level execs as people and leverage new technologies/data to align decision making with business expectations.

3:30pm - 3:50pm
It’s a bandwidth issue – human capital and the future of work
headshot of

From home grown applications that weren’t built to be cloud ready, to compliance in the face of tighter regulations, many organisations are struggling to get the best out of their teams. How can you make them most out of your workforce and leverage new technologies to maximise the potential of your team.

3:50pm - 5:00pm
Cognitive computing
headshot of
  1. Exploring and understanding AI/ML use cases.
  2. Driving innovation by implementing ML to solve business problems, not upgrade business processes.
  3. Building AI capabilities in your organisation and understanding your data verticals.
3:50pm - 5:00pm
Security & Risk
  1. Exploring the realities of increased malicious and regulatory security concerns.
  2. Defining responsibility and aligning culture with technology to bolster security within your organisation.
  3. Understanding your “digital twin” and how to secure them – what is it, where does it live, and how do we protect it?
3:50pm - 5:00pm
Digital Transformation
headshot of David Whipple
David Whipple
CIO - Apple Leisure Group
  1. Breaking down what digital transformation actually means to your organisation, employees, and customers.
  2. Tackling the concern that we are looking at digital from a technology lens and not a business lens.
  3. Questioning where we are getting our inspiration from and analysing the liquid expectations of the market.
3:50pm - 5:00pm
The future of work, people, and culture
headshot of David Nuss
David Nuss
CIO - Cresa
  1. Focusing on emotional intelligence and company culture to drive diversity, address the skill gap, and improve employee retention.
  2. Striving to understand the intersection of emerging technologies and our current workforce as business demands accelerate.
  3. Exploring where we can invest in opportunities to collaborate better.
3:50pm - 5:00pm
Legacy cultures and systems
headshot of Jeff Bipes
Jeff Bipes
Director of Information Technology - Land O'Lakes, Inc.
  1. How technology is changing the way we lead, collaborate with, and inspire our workforce.
  2. Tackling the horizontal and vertical management challenges of legacy culture in your organization.
  3. Understanding your responsibilities to when it comes to transitioning from legacy systems.
3:50pm - 5:00pm
Innovation, implementation, and integration
headshot of Gopalan Mukunden
Gopalan Mukunden
VP and Chief Technologist - Comercia Bank
  1.  Integration headaches and developing strategies to implement scaled change.
  2. Cloud implementation strategies and the impact of emerging technologies on cloud systems.
  3. Exploring blockchain capabilities, industry standards, and potential use cases
Roundtable feedback
5:00pm - 5:30pm

Details To Follow.

Networking drinks
6:00pm - 7:00pm
Gala dinner
7:00pm - 10:00pm
8:00pm - 8:30pm
Gala dinner keynote, Q&A: Cargill: Innovation for a thriving world
headshot of Justin Kershaw
Justin Kershaw
CIO - Cargill

As one of the globe’s largest food and agricultural companies, Cargill’s purpose is to nourish the world in a safe, responsible and sustainable way. Innovation and technology are powerful tools to accomplish this, and the approach Cargill takes matters greatly. Justin Kershaw, CIO, will share how Cargill is making strides in digital investments, combined with a bias toward open-source technology principles and industry consortia, that make supply chains more inclusive and help create new markets for farmers and developing economies. Technology not only delivers a competitive advantage, it helps Cargill align with the UN’s Sustainable Development Goals, build partnerships in and outside of the industry, and recruit new talent.

Tuesday October 29, 2019
7:00am - 7:50am
Welcome Remarks
7:50am - 8:00am

Details To Follow.

Panel Discussion
8:00am - 8:30am
Digital transformation and the human experience.
headshot of Jayne Lerman
Jayne Lerman
EVP - Mastercard
headshot of Kerry O'Donnell
Kerry O'Donnell
Executive Director - Estée Lauder

The pressure is on to digitise all areas of business, but what does this actually entail and is it always right for our customers?

  1. Breaking down our understanding of digital and going back to the basics of what it means to digitally transform our businesses
  2. Is digital transformation the right decisions, does it always make your customers life easier?
  3. Economies of speed vs scale, is move fast and break stuff played out? Is move slow and fix things more effective given the currently regulatory landscape?
8:30am - 9:00am
Modernization of Your IT Organization: Continual Learning & Career Road-mapping as Accelerants
headshot of Michael Hendricksen
Michael Hendricksen
Vice President Tech & Dev Products - Skillsoft

To integrate the efforts of upskilling, reskilling and pre-skilling tech talent pool, organizations are instilling continual learning as an accelerant to modernize their technology stack. Learn how organizations are overcoming the challenges of enabling talent around the globe, the proven tips to optimize your learning programs and the defining factors for success.

  • Learn the strategies for optimizing your talent
  • Identify how to successfully measure your learning effectiveness
  • Learn key strategies to upskill, reskill or pre-skill your talent based on needs
  • Learn about key factors in the global job market
  • Obtain strategies for your organization’s future successes.
9:00am - 9:30am
Leading in a changing environment with empathy and compassion
headshot of Paul Moulton
Paul Moulton
CIO - CostCo

Technology is changing how we understand culture and collaboration. As a new generation establish themselves in the workforce, how do we utilise emerging technologies to invigorate talent.

  • Developing your leadership style with authenticity and compassion to promote and see returns on a diverse team – a guide to culture hacking with empathy and compassion.
  • Millennials as consumers, millennials as employees, how applying lessons learnt from one to the other can benefit business and retain talent.
Oxford Style Debate and Live Polling
9:30am - 10:00am
Innovation, a strategic roadmap: quick wins vs moon shots.
headshot of Sumit Anand
Sumit Anand
CIO - At Home Group
headshot of Hitesh Patel
Hitesh Patel
VP - Advance Auto Parts

A discussion of development strategy, an opportunity to share experiences of focusing on product-led vs experience-led development cycles:

  • Getting fresh perspectives on how best to get projects in the pipeline.
  • How to allocated limited resources to balance investments in emerging technologies with advanced technologies on the horizon.
  • Answering whether we should divide our resources to tackle both short and long term goals, or focus our efforts on one?
Coffee & Networking Break
10:00am - 10:15am
Case Study
10:15am - 10:55am
Digital Transformation: Change On the Verizon
headshot of Ashok Kumar
Ashok Kumar
CTO - Verizon

Although digital transformation remains a top priority for executives across the board, the process continues to be plagued by the same challenges: Cultural misalignment, budget restrictions, legacy debt, skills shortages, change-averse peers and a general fear of risk. Despite these obstacles, some organisations have achieved tangible progress.

11:00am - 11:40am
Building Multi-Cloud and Hybrid Location Applications
headshot of Randolph Kahle
Randolph Kahle
Cloud Solution Architect - Dito

Dito will present their approach to building unified applications that span on-premise and cloud or multi-cloud deployments. There will be an architectural design discussion and demonstration of a working system using the Dito approach.

Panel Discussion
11:45am - 12:25am
Who is responsible for our security today, and tomorrow?​
headshot of Endre Walls
Endre Walls
CISO - Customers Bank
headshot of Larry Maccherone
Larry Maccherone
Executive Director DevSecOps - ComCast

A dramatic increase in the number of elements (for example, systems, devices, things, data and dynamic relationships) are exposing scalability issues with traditional security solutions and raises questions of responsibility. ​

  • Who owns operational security, what role does the CIO have in setting security strategy as regulatory requirements redefine the stakes on an international scale? ​
  • Constant breach/intrusion detection becomes one of the most relevant IoT/ML use cases to counteract human error. How do we begin using ML techniques, detect false positives and improve our data sets?​
  • The future of contextualized security, focusing on zero trust principles and establishing operating procedures for an inevitable breach.
12:30am - 1:00pm


Networking Lunch
1:00pm - 1:45pm
1:45pm - 2:30pm
Drill Down Roundtables

1. Cognitive computing

2. Security & Risk

3. Digital Transformation

4. The future of work, people, and culture

5. Leadership challenges up and down the business 

6. Innovation, implementation, and integration 

2:35pm - 3:15pm
Integration headaches and remedies to change.

Change is an inevitable part of progress, headaches caused by legacy systems and the necessity of modernising infrastructure is pervasive across all industries.

  • Too big to change with agility, lumped with legacy systems, or have a shortage of skills? Learn from an industry leader about how best to navigate scalability, integration, and modernisation.
  • What types of solution sets are out there to help solve issues of legacy systems?
  • How modular API’s, SD-WAN and 5G can revolutionise big business.
Case Study
3:20pm - 4:00pm
Building a consensus of innovation​.
headshot of Nabil Malouli
Nabil Malouli

People, technology, and innovation — none of these things can thrive when siloed. Emerging technologies like blockchain are often misunderstood and poorly articulated, losing their real value propositions. In order to drive progress, let’s explore what’s being done and what we need to do together.​

  • Blockchain and regulations, do we need to set industry standards as we move towards “plug-and-play” blockchain solutions?​
  • Exploring case studies for emerging cross-vertical technologies with the potential to drive society-wide progress.​
  • What are the human-capital and leadership impacts of the emerging technologies on the horizon​
Panel Discussion
4:05pm - 4:55pm
20,000 leagues under the data lake – building AI capability into your company.
headshot of
headshot of Sundeep Kumar
Sundeep Kumar
VP Technology - State Street
headshot of Marc Raman
Marc Raman
CIO Americas - Merck

Even with use cases what’s stopping you from building out AI capability?

  • Transitioning to a data-driven business model with data-driven PRD’s (product requirement documents) – implementing IA (information architecture) to collect, organise, analyse, and infuse data into AI capability.
  • Looking at data gravity, data governance, and ML as an opportunity to hack your company culture – a discussion on the strategy of building AI capability.
  • Using cross-functional teams to build a culture of innovation in IT and the wider organisation.
Oxford Style Debate and Live Polling
5:00pm - 5:40pm
Cracking the SAFe: Agile, an industry confirmation bias?
headshot of
headshot of Kimberly Eubank
Kimberly Eubank
SVP - Digital Efficiency - Suntrust

This debate will question our assumptions about agile by exploring where is agile not working. Two sides, one for and one against, will question if we are seeing diminishing returns as business operations take control over more of the activities of software developers?

Attendee downtime
5:40pm - 7:00pm
Networking drinks
7:00pm - 7:30pm
Gala dinner
7:30pm - 10:00pm
Wednesday October 30, 2019
7:00 am - 8:20 am
Welcome Remarks
8:20 am - 8:30 am
8:30 am - 8:50 am
How to prepare for and react after a disaster.
headshot of Endre Walls
Endre Walls
CISO - Customers Bank

Lessons on creating a robust security plan and, when that plan fails, how to channel flexibility and train your leadership team to react to a devastating catastrophe.

8:50 am - 9:20 am
Building on blockchain

“The ability to expose the right data, to the right people at the right time.” This is the core value proposition of blockchain, a misunderstood and poorly articulated emerging technology that could revolutionise the industry. In this session we will explore:

  • Blockchain and regulations, do we need to set industry standards as we move towards “plug-and-play” blockchain solutions?
  • Exploring case studies for blockchain. For instance, biometrics and blockchain coming together to secure data or using ML techniques with blockchain to detect unusual contextual behaviour i.e. fraud
  • The future of blockchain, exploring the provenance of data, smart contracts, and identity in a decentralised marketplace
9:20 am - 10:10 am
Drill Down Roundtables

1. Cognitive computing

2. Security & Risk

3. Digital Transformation

4. The future of work, people, and culture

5. Leadership challenges up and down the business 

6. Innovation, implementation, and integration 

Coffee & Networking Break
10:10 am - 10:25 am

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Case Study
10:25 am - 11:10 am
Inspiring talent and invigorating allies.
headshot of David Nuss
David Nuss
CIO - Cresa

A contextualised session exploring the current state of diversity in the workforce, how to leverage new technologies to continue the conversation, and how we can invigorate a diverse younger generation of potential talent.

  • Lessons on how to invigorate allies and inspire talent to create a “change ready” workforce.
  • How investments in data analytics can revolutionise decision making and how we can tackle the issue of data biases.
  • How do you invigorate the younger communities and drive future diversity on a grassroots level?
11:10 am - 11:50 am
Convergence – data as the product, analytics as the service.

A workshop on using real-time analytics to open new revenue streams, enable entry into new markets and engage customers in new and compelling ways.

  • Data and analytics leaders need to develop new strategies, skills, role and methods to manage and analyse data.
Panel Discussion
12:00 pm - 12:40 pm
Closing panel with your round-table leaders

Closing panel rounding up lessons learnt to be fed back from your roundtable leaders/opening panel members

Buffet lunch
12:45 pm - 1:45 pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch for your journey home.

Summit Location

The Ritz-Carlton, Sarasota, Florida

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

Popular content from our Summits

GDS Summits host experts to help experts. Our speakers are leading executives willing to share their insight to change the industry and the world in critical ways.

To discuss how GDS Summits can help you solve your project challenges contact us on: 0117 921 4000 or email sayhello@gdsgroup.com.

Join us at the Upcoming Event

Don't miss out

Apply now