Redefining financial services within the digital revolution

Financial services is waking up to digital disruption, with new technologies and changing customer expectations meaning change is now inevitable.


Digital is redefining everything – in our work and personal lives. No industry is immune to the effects of digital disruption. The pace of change is faster than any of us could ever have predicted. And it’s only set to increase. Traditional industries have been forced to rethink their entire business models as new entrants come into the market, without the baggage of legacy infrastructure, channel siloes and the advantage of starting with a blank sheet. Being agile is their baseline.

In this series on Digital Disruption, Sasha Qadri explores how the financial services sector is adjusting to this rapid and transformative change.