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Retail

Foster Brand Loyalty and Engagement by Renovating Your Brand

Learn how to foster brand loyalty and engagement by effectively reimagining customer service in retail
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Retail

Harnessing Automation and Innovation as a Key Differentiator for your retail business

Why utilizing the power of modern innovation and automation can make the difference for your retail business?
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Retail

How to Effectively Reimagine Retail Customer Service

Analysts have long since predicted the death of the high street, but now more than ever there is a credible risk that this could become reality
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Retail

Retail: All About Experience (The 2019 NG Retail Summit Report)

The 2019 North American NG Retail Summit drew executives from Sephora, BoxyCharm, Sam's Club, Punchh, Georgia Pacific, and more. Get the insights...
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Retail

Is There a Glimmer of Hope for Retailers in Trouble?

Advice from industry heavyweight Andrew Jennings could save retailers in trouble after another tough year on global high streets
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Marketing

5 Key Points to Support an Omnichannel Strategy (Insights for 2020)

Insights from the engineer behind one of the world's greatest brands.
Article

Retail

Change your employees’ mindset, or go under

Retailers are running out of time to train employees to embrace change
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Retail

Retail, like sport, is making itself redundant

Struggling retailers can’t match online only sales, so we ask will sport soon follow their rocky lead with the arrival of new tech?
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Retail

Silos can rescue or ruin retail empires

Silos are known to cause all sorts of headaches for executives, but now they could save a struggling industry
Article

Marketing

The Story of BENRUS: How Omnichannel Helps Customer Stories Live Forever

The CEO and Chair of Benrus tells us how he learned at the GDS Summit it's time for the historic watch company to explore digital storytelling.
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Financial Services

Moore’s law of losers

Backing the big transformation bet is the only way to win says author and advisor Geoffrey Moore. Time to put all your eggs in one basket...
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Retail

Experts, events, in-store demos – that’s retailtainment!

Companies offer unique experiences to ‘elevate shopping’ in their brick-and-mortar stores.
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Retail

Reach eCommerce Fraud Prevention Enlightenment

Security Experts at the GDS eCommerce Insight Summit say online retailers are losing 15 billion dollars directly to fraud.
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Marketing

How digital transformation can destroy the siloed business

Perhaps more than any other business decision, digital transformation is a team game...
Article

Retail

Out of Site, Out of Mind? — Retailers React to a Rise in Mobile Shopping

The digital transformation of brick-and-mortar retail is underway, one app update at a time.
Article

Financial Services

Digital disruption must die

Businesses are stronger together, so why are the leaders trumpeting something that creates division? Disruption is dead. Long live transformation.