Join top retail leaders at an exclusive event to discuss how best to maximize ROI through implementing transformative technologies, where the solutions lie and gain insights around the future of retail; omnichannel power & eCommerce explosion.

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21st NG Retail event | 1-3 June, Georgia, USA

What is it?

On 1-3 June 2020 at the wonderful Château Élan in Atlanta, Georgia the US edition of our NG Retail Summit will bring together senior retail decision-makers and business leaders from across North America to discuss current industry challenges – and how best to tackle them.

How does it work?

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Has Attended?

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.

John Hegedus

Sharon Price John

Richard Lucas

Paul Tepfenhart

SVP Stores

CEO & Presidant

VP Operations

SVP Omni-channel Retail & Innovation

Snapshot of the Agenda

Château Élan, Atlanta, Georgia

Getting to grips with emerging tech: finding use cases that work for your business

Improving customer retention: figuring out how to generate and reward loyalty

Making the most of bricks and mortar: harnessing the store as an experience hub

Connecting the retail environment: leveraging omnichannel to deliver seamless CX

Cutting through the noise: effective marketing in the age of personalization

Taking ecommerce to the next level: responding to new ways of shopping

Our summit is focused on solving your strategic challenges

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

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The Role of the Smartphone & In-Store Mobile Technology

Details To Follow…

More than 8 in 10 shoppers use their smartphone while in store to search reviews, find product information, and to price check online with competitors.

  • How should retailers leverage cutting edge tech to experiment with and integrate AR/VR to position themselves at an advantage over the competition?
  • How best can retailers optimize their mobile storefront by connecting digital experiences with in-store actions?
  • In what way can gamification & other innovations in mobile tech held drive sales?

Simplifying Retail Operations: Finding efficiencies, synergies & optimization in retail processes

  • What are the main barriers to reducing complexity & tearing down functional silos? How can they be overcome?
  • What can retailers do to revolutionalize the business to find efficiencies & simplify all areas of retail operations
  • What role will AI & POS technology play in realising simplification, synergies & efficiency savings? What other new technologies will come into play?
  • How important is retailers’ attitudes to emerging technologies & integrating them with current legacy systems & internal IT infrastructure in simplifying operations?

Gala Dinner Keynote: TBC

Details To Follow…

Crafting experiences that merge digital and physical

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Why should you attend?

View full agenda