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November 16 - 18, 2020

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Connecting business & innovation digitally

Audience Q&A

Live Polling

Interactive Quizzes

Moderated Q&A

Digital Note-Taking

Engage sessions audience and create memorable conversations.

The ultimate live polling and gamification tools, keeping you engaged.

Interactive quizzes to gamify your session.

Enabling your team to help you control your session experience.

Improve engagement by making note-taking easy.

 Town Hall Keynotes

 Interactive Panels

 Live Debates

 Breakout Roundtables

 1-to-1 Meetings

Event Format

Our all-in-one audience engagement provides a captive audience to enhance you experience.

Audience Engagement

November 16 - 18, 2020

Collaborative and Interactive

Thought leadership when it matters most

Shared experiences, ideas and new challenges

Leading edge technology and solution providers

Downloadable, actionable takeaways

Real and powerful connections

Programme Highlights

Opening Keynote

Lessons Learned Post Pandemic: Why E-Commerce Will Never Be the Same  

Track 1: Putting the 'I' in Omnichannel: Driving Personalization 

Track 2: Employee Reengagement: How Will We Rebuild Trust Post-Pandemic? 

Track 1: E-Commerce is Through the Roof: How to Integrate, Align and Unify Multichannel E-Commerce to Drive Productivity 

Track 2: Time to Fine Tune Your Brand: How to Develop Bold Brand Strategy and Channel Authenticity  

Track 3: Data & Analytics: How to Drive Data Led Decisions to Create Seamless Customer Experience  

Interactive Panels

Roundtables

Keynote

What Makes a True Partner

Vice President of Marketing

Vice President of Customer

Vice President of eCommerce

Vice President of Omnichannel

Vice President of Brand

Chief Marketing Officer

Chief Digital Officer

Chief Omnichannel Officer

Chief Experience Officer

Vice President of Digital

FIND OUT MORE

Who Attends

Jessica Murphy

VP Retail Marketing & 

Ecommerce Marketing

Tom Hutchison

VP Customer Engagement


Christopher Brennan 

SVP


FIND OUT MORELEARN MORE ABOUT OUR SUMMITS

Join 100+ senior industry leaders for an immersive digital experience focused on addressing your business critical challenges through interactive workshops and keynotes

Keynote

Level Up: Turning Brick-&-Mortar into Top-of-Funnel Powerhouse 

Track 1: Social is Supercharged: Tapping into a Torrent of Touchpoints 

Track 2: We’re Open! How to Harness of the Return of the Highstreet to Optimize Consumer Engagement 

Track 1: E-Commerce is Through the Roof: How to Integrate, Align and Unify Multichannel E-Commerce to Drive Productivity 

Track 2: Time to Fine Tune Your Brand: How to Develop Bold Brand Strategy and Channel Authenticity  

Track 3: Data & Analytics: How to Drive Data Led Decisions to Create Seamless Customer Experience 

Interactive Panels

Roundtables

Keynote

 Solution Provider Case Study – A Challenge Addressed

Keynote

Technology Enabling the Future – Solution Provider Vision

Track 1: Digital and Physical Convergence: Challenges, Opportunity and Strategy 

Track 2: End to End Experiences that Matter: Mapping Out The Digital Customer Journey 

Track 1: E-Commerce is Through the Roof: How to Integrate, Align and Unify Multichannel E-Commerce to Drive Productivity 

Track 2: Time to Fine Tune Your Brand: How to Develop Bold Brand Strategy and Channel Authenticity  

Track 3: Data & Analytics: How to Drive Data Led Decisions to Create Seamless Customer Experience 

Interactive Panels

Roundtables

Closing Keynote

Reimagining the Customer Journey for Generation-N, an Evolving Market Segment of Connected and Enlightened Consumers