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June 30 - July 2, 2020

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Connecting business & innovation digitally

Audience Q&A

Live Polling

Interactive Quizzes

Moderated Q&A

Digital Note-Taking

Engage sessions audience and create memorable conversations.

The ultimate live polling and gamification tools, keeping you engaged.

Interactive quizzes to gamify your session.

Enabling your team to help you control your session experience.

Improve engagement by making note-taking easy.

SPEAKERS INCLUDE

 Town Hall Keynotes

 Interactive Panels

 Live Debates

 Breakout Roundtables

 1-to-1 Meetings

Event Format

Fabio Brunello

Director, Merchandise Planning & eCommerce

Anthony Fletcher

CEO

Paul Martin

Chair Global Retail Group & UK Head of Retail

Our all-in-one audience engagement provides a captive audience to enhance you experience.

Audience Engagement

June 30 - July 2, 2020

RESERVE MY SEAT

Collaborative and Interactive

Thought leadership when it matters most

Shared experiences, ideas and new challenges

Leading edge technology and solution providers

Downloadable, actionable takeaways

Real and powerful connections

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Digital Programme

Retail Director

Digital Director

IT Director

Marketing Director

Head of Retail

Chief Executive Officer

Chief Marketing Officer

Chief Technology Officer

Chief Retail Officer

Chief Customer Officer

VIEW ALL ATTENDEES

Who Attends

Media Partners

1

Day 1 - Highlights

9:30 - 9:40


9:40 - 10:10



10:15 - 10:55



11:05 - 12:05



12:10 - 12:40



Opening Remarks


Keynote Panel

COVID-19: The final nail in physical retail's coffin?

David Pujolar Segura, General Manager, AW LAB

Bijou Abiola, Director of Data Strategy, Hudson's Bay Company

Thomas Just Rassmusen, COO, INTERSPORT Group


Interactive Panels

Track 1: Remaining (not) in touch with customer expectations 

Track 2: Logistics: the unsung hero  


Roundtables

Track 1: Pandemic-proofing loyalty & retention 

Track 2: Boosting omnichannel during contagion  

Paul Martin, Chair Global Retail Group & UK Head of Retail, KPMG

Wim Decraene, CEO, Nayan

Track 3: Conquer COVID-19 using your supply chain


Keynote

Retail Darwinism: staying relevant and surviving disruption

2

Day 2 - Highlights

9:30 - 9:40


9:40 - 10:10



10:15 - 10:55



11:05 - 12:05



12:10 - 12:40



Opening Remarks


Keynote

Turning nightmares into dreams 

Mercedes Vidal Lobato, Former Chief Digital Officer, IKEA & Digital Director, Clarks 


Interactive Panels

Track 1: Your customers need experiences now more than ever: going digital with experiential retail 

Mercedes Vidal Lobato, Former Chief Digital Officer, IKEA & Digital Director, Clarks 

Track 2: Brick & mortar 2.0: what value are your stores now?

 Jozo Džakula, CIO, Konzum

Patrick Van Der Linden, COO/CMO, Pimkie

Frans Jansen, Director of Global Retail Operations, HEMA


Roundtables

Track 1: Pandemic-proofing loyalty & retention 

Track 2: Boosting omnichannel during contagion  

Paul Martin, Global Head of UK Retail, KPMG

Wim Decraene, CEO, Nayan

Track 3: Conquer COVID-19 using your supply chain


Keynote

Weathering the storm: what does the immediate future hold?

3

Day 3 - Highlights

9:30 - 9:40


9:40 - 10:10



10:15 - 10:55



11:05 - 12:05



12:10 - 12:40



Opening Remarks


Keynote

Cashless after COVID?


Interactive Panels

Track 1: Establishing a fanatical customer base in a crisis

Track 2:   Reinventing your supply chain: from in-store to e-store

Fabio Brunello, Director of Merchandise Planning, Wholesale & eCommerce, Levi Strauss & Co.



Roundtables

Track 1: Pandemic-proofing loyalty & retention 

Track 2: Boosting omnichannel during contagion  

Paul Martin, Global Head of UK Retail, KPMG

Wim Decraene, CEO, Nayan

Track 3: Conquer COVID-19 using your supply chain


Keynote

Looking to the East: Has China shaped the future of retail?

Paul Martin, Chair Global Retail Group & UK Head of Retail, KPMG