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June 29 - July 1 2020

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Connecting business & innovation digitally

Audience Q&A

Live Polling

Interactive Quizzes

Moderated Q&A

Digital Note-Taking

Engage sessions audience and create memorable conversations.

The ultimate live polling and gamification tools, keeping you engaged.

Interactive quizzes to gamify your session.

Enabling your team to help you control your session experience.

Improve engagement by making note-taking easy.

SPEAKERS INCLUDE

 Town Hall Keynotes

 Interactive Panels

 Live Debates

 Breakout Roundtables

 1-to-1 Meetings

Event Format

Bruce Neal

VP Store Support

Ashlee Weisser

VP Analytics & Insights

Prabhu Chandrasekhar

Director of Data Foundation

Cedric Clark

VP Operations 

Our all-in-one audience engagement provides a captive audience to enhance you experience.

Audience Engagement

June 1 - 3, 2020

RESERVE MY SEAT

Collaborative and Interactive

Thought leadership when it matters most

Shared experiences, ideas and new challenges

Leading edge technology and solution providers

Downloadable, actionable takeaways

Real and powerful connections

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Digital Programme

Opening Remarks

10.15 - 10.55

11.05 - 12.05

Interactive Panels

Track 1: COVID-19: The Final Nail in Physical Retail's Coffin?

David Aquino, Former CIO & COO, SharkNinja

Morris Liao, VP eCommerce, Supply Chain & Marketing Finance, Dick's Sporting Goods

Bruce Neal, VP Store Support, Talbots

Track 3: Remaining (Not) In Touch with Consumer Expectations

Peter Huh, CIO/CTO, Capital Brands

Jack Freedman, COO (USA), YM Inc.

Michelle Hadley, Director of CRM, Candid Co.

Roundtables

Track 1: Reexamining the Value of Your Stores

Rajesh Naidu, VP Architecture & Emerging Technologies, Starbucks

Andrea France, GTM Lead & Strategic Industry Advisor, Workday

Track 2: Harnessing the Power of Consumer Data & Analytics

Ashlee Weisser, VP Analytics & Insights, Bloomin Brands

Track 3: Pandemic-proofing Loyalty & Retention

John Giaquinto, Sr Director of Customer Loyalty, Hannaford Supermarkets 

Janet Jaiswal, SVP Marketing, ZineOne

Keynote

Understanding the Next Normal in Retail

Sue McMahon, Retail & Consumer Goods Industry Expert, Microsoft

12.10 - 12.40

Day 1 - Sessions

1

9.30 - 9.40 ET 


9.40 - 10.10

Keynote

Reopening is Easy, Now to Rebuild Trust

Bob Phibbs, The Retail Doctor

Chief Digital Officer

Vice President of IT

Vice President of Customer

Vice President of Digital

Vice President of Design

Chief Marketing Officer

Chief Customer Officer

Chief Experience Officer

Chief Technology Officer

Chief Data Officer

VIEW ALL ATTENDEES

Who Attends

Bob Phibbs

The Retail Doctor

Media Partners

10.15 - 10.55

11.05 - 12.05

Interactive Panels

Track 1: Don't Fall Victim to the Virus: Is Your eCommerce Strategy Up to the Test?

Guy Burgstahler, Sr Director of eCommerce Experience, Kroger

John Flanders, CEO, CBD Emporium

Jako VanderLinde, eCommerce Director of Spend Management Integration, The Home Depot

Track 2: Social is Supercharged: Tapping into a Torrent of Touchpoints

Guillermo Lopez, CTO, LuLaRoe

Nicole Vinson, Sr Director of Global Omni-shopper & Digital Consumer Marketing, Kellogg Company

Track 3: Keep Your Hands Clean During COVID-19: Staying True to Purpose

Roundtables

Track 1: Reexamining the Value of Your Stores

Rajesh Naidu, VP Architecture & Emerging Technologies, Starbucks

Andrea France, GTM Lead & Strategic Industry Advisor, Workday

Track 2: Harnessing the Power of Consumer Data & Analytics

Ashlee Weisser, VP Analytics & Insights, Bloomin Brands

Track 3: Pandemic-proofing Loyalty & Retention

John Giaquinto, Sr Director of Customer Loyalty, Hannaford Supermarkets 

Janet Jaiswal, SVP Marketing, ZineOne

Keynote

Consumers Need Experiences Now More Than Ever: Going Digital with Experiential Retail

12.10 - 12.40

2

Day 2 - Sessions

9.30 - 9.40 ET 

9.40 - 10.10

Opening Remarks


Keynote

Leveraging Data & Technology to Activate Retail Relevancy

Tony Rogers, CMO, Sams Club

Cedric Clark, VP Operations, Sams Club

10.15 - 10.55

11.05 - 12.05

Interactive Panels

Track 1: Creating Channel Cohesion: Enhancing Omnichannel During Contagion

Laurel Day, VP Product & Customer Experience, Deseret Book Company

Jonathan Jochimsen, Sr. Director of Global Athlete Operations, Nike

Track 2: Seeing the Full Picture: Unlocking the Value of a Well-rounded Analytics Strategy

Rakesh Srinivasan, VP Shopping Intelligence, Petco

Sean MacCarthy, Executive Director of Global Analytics & Store Segmentation, Claire's

Prabhu Chandrasekhar, Director of Data Foundation, Advance Auto Parts

Track 3: Employee Reengagement: How Will We Rebuild Trust Post-pandemic?

John Hegedus, SVP Stores, Stein Mart

Michael Moran, VP Retail Operations, Fanatics

Roundtables

Track 1: Reexamining the Value of Your Stores

Rajesh Naidu, VP Architecture & Emerging Technologies, Starbucks

Andrea France, GTM Lead & Strategic Industry Advisor, Workday

Track 2: Harnessing the Power of Consumer Data & Analytics

Ashlee Weisser, VP Analytics & Insights, Bloomin Brands

Track 3: Pandemic-proofing Loyalty & Retention

John Giaquinto, Sr Director of Customer Loyalty, Hannaford Supermarkets 

Janet Jaiswal, SVP Marketing, ZineOne

Keynote

Weathering the Storm: What Does the Immediate Future Hold?

Moira Dorsey, XM Catalyst, Qualtrics

12.10 - 12.40

3

Day 3 - Sessions

9.30 - 9.40 ET 

9.40 - 10.10

Opening Remarks


Keynote

Establishing Organizational Agility & Collaboration From a Distance

Ashlee Weisser, VP Analytics & Insights, Bloomin Brands