8th October | 11:30am EST
From ISO 20022 Regulatory Milestone to Modernization: Banking’s Next Chapter
An ACI Worldwide Digital Showcase brought to you by GDS.
The Federal Reserve’s ISO 20022 cutover has changed the playing field for U.S. banks.
What began as a compliance requirement has now opened the door to new opportunities and challenges across payments. Meeting the ISO 20022 deadline is a major milestone, but it’s just the beginning. Now that your systems are compliant, we'll unpack what comes next for financial institutions.
What began as a regulatory mandate has now redrawn the competitive landscape. How? Sweeping growth, richer payments data transparency, faster reconciliation, and new product opportunities. It's time to unlock value beyond regulatory compliance, streamline high-value and real-time payment processes and enable new products that customers are demanding.
We will explore the real-world impact of the new standard, what it means for payment operations, and why modernization has moved from a “someday” initiative to a strategic imperative. The discussion will address the risks of delaying system upgrades, the growing gap between modernized and legacy institutions, and the architectural choices that set the foundation for long-term growth.
This is not just a technical deep dive. We will connect the dots between technology, business models, and customer expectations, showing U.S. banks how to turn a regulatory milestone into a catalyst for transformation and competitive differentiation.
Key questions we’ll discuss:
How are banks rethinking product and service innovation, as well as restructuring their data capabilities having met ISO 20022’s deadline?
What operational and architectural strategies are proving most effective for balancing short-term upgrade costs with long-term modernization benefits?
How can machine learning and intelligent automation extract maximum value from ISO 20022 data and improve fraud detection, compliance, and customer experience?
With a dedicated group of experts across ACI Worldwide, Swift, and Federal Reserve Financial Services, we’ll delve into how forward-looking banks are already harnessing ISO 20022 data to streamline operations and design customer-facing innovations. Where AI and ML is being applied to improve fraud detection, drive real-time compliance, and optimize cross-border payments.
Speakers
Adam Needel
Director of High-Value Account-to-Account Payments, ACI Worldwide
Adam Needel has worked in real-time payments at ACI for nearly twenty years, across varied roles including solution architecture, software product management, and now in solution leadership. His expertise spans both high and low value real-time payments, including instant/immediate payments, cross-border, ACH and SEPA. By leveraging his extensive and broad experience both in the field and building software, Adam helps customers drive success with real-time payments.
Rachel Hunt
Head of Growth ACI Connetic, ACI Worldwide
Rachel Hunt leads Innovation and Go-to-Market for financial services and payments platforms at ACI Worldwide. With over 20 years’ experience in the financial services technology sector, Rachel has held go-to-market roles with banks, vendors, and independent research firms. She has a successful track record in driving growth in the payments technology sector, positioning software solutions in SaaS or cloud environments as well as raising growth stage capital investment. Most recently, Rachel was responsible for strategy and growth at Volante through the development of compelling customer-centric value propositions.
Rachel is driven by her passion for new technologies and how they can revolutionise current business models, and she is excited to focus on innovation and growth opportunities in ACI's banking business. When not thinking about payments, Rachel enjoys sailing and her role as Trustee of MoveintoWellbeing. a charity focused on people with Parkinson’s disease and other mobility issues.
Erin Moore
Lead for North America Go-to-Market, Swift
Erin Moore is a seasoned expert in Swift payment solutions, driving the organization’s mission to enable fast, frictionless cross-border payments. She leads a diverse portfolio of financial institutions, corporates, and partners, working to enhance the end-user payment experience by aligning systems and schemes and optimizing operational efficiency. Erin is an active member of Women in Payments and BAFT.
Before joining Swift in 2020, Erin held progressively senior roles at The Clearing House and Citibank across product management, solution sales, operations, and technology, serving as both an individual contributor and a team leader. She holds a Master of Business Administration (MBA) from the University of Delaware.