Taking place from 9 – 11 December 2019, a host of senior healthcare decision-makers and business leaders from across North America will gather at the wonderful The Ritz-Carlton, Amelia Island in Florida for our NG Healthcare Summit, to discuss the most pressing challenges – and opportunities – in the fast-moving health provision sector.

The summit will look at a number of key themes, including: customer experience – payer/provider collaboration and consumer loyalty; wearables and patient generated data – how to leverage patient data from remote monitoring and wearables to better manage chronic disease and at risk individuals; and data analytics – gaining insights and developing an action plan based on a unified patient data set.

From case studies that lift the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focus on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to your specific needs, the summit provides you with everything you need to implement your key projects more effectively.

Our Approach

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Attends

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.
Apply to attend

Past Attendees

At previous events we've helped executives from some the world's most significant firms - as well as the most forward-thinking - to address their project challenges.
Image of Peter Pracha Eamranond
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Peter Pracha Eamranond
Chief Medical Officer
Trinity Health
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Nick Patel
Chief Digital Officer
Prisma Health
Image of Terika Richardson
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Terika Richardson
President
Advocate Lutheran General Hospital
Image of Vincent Nelson
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Vincent Nelson
VP of Medical Affairs
Blue Cross Blue Shield
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Kori Magallanez
Clinical Quality Program Director
Anthem
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Ram Raju
SVP and Community Health Investment Officer
Northwell Health
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Amy Lung
VP Quality Improvement
Meridian Health Plan
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Dr. Heitham Hassoun
VP and Medical Director, International
Cedars-Sinai
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Michael Radosta
Chief Nursing & Quality Officer
New York Presbyterian Hospital
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Zachary Fleming
GM, Digital
Baylor Scott & White
Image of Eugene McMahon
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Eugene McMahon
SVP & Chief Medical Officer
Capital Health System
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Darmita Wilson
COO
Providence Health & Services

6 Challenges in Healthcare

Our summit is focused on solving your strategic challenges
  • Identifying and overcoming obstacles in transition to a value based reimbursement model
  • Building a robust data collection strategy and ensuring data accessibility between the major stakeholders in health
  • How to engage and retain your members and patients to maintain a competitive edge within the market & provide a higher quality of care
  • Artificial intelligence is transforming the healthcare industry, how can we demystify the hype and understand where the real applications are?
  • How to utilize technology to develop strategies that impact population health and drive down costs
  • Diversify and innovate your income strategies in order to keep up with the competition
Apply to attend

Summit Schedule

Day 1
Day 2
Day 3
Monday December 9, 2019
Summit registration
1:00pm - 6:00pm

Grab your name badge, say hello, activate the onsite app and prepare to leave the office behind for two-and-a-half days of networking, learning and intelligence gathering.

Solution provider briefing
2:00pm - 2:30pm

Details To Follow.

Welcome remarks and delegate briefing
2:30pm - 2:45pm

What? When? How? Where? Join our Master of Ceremonies for a brief welcome and orientation session, where we’ll explain your itinerary for the next few days.

Panel Discussion
2:45pm - 3:30pm
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
The Quadruple Aims: Where are we now and where are we headed
headshot of Harneet Bath
Harneet Bath
Vice President - VEP Healthcare
  • The quadruple aims are the benchmarkers which direct the healthcare industry. Enhancing patient experience, improving population health, reducing costs, improving physician satisfaction are the goals which drive organizations to facilitate change.
  • 4 panelists evaluate the quadruple aims and discuss the tools which enhance progression towards achieving them
Interview
3:30pm - 3:50pm
A one on one interview diving into the details of how to prepare yourself for the realities of one of the industry's top challengers.
Building a Strategy: A How To guide to develop the strategy to achieve the Quadruple Aims
headshot of Justin Morley
Justin Morley
System Vice President - Continuous Improvement - SSM Health

Digital tools, AI, analytics and telehealth are enabling progression towards achieving the quadruple aims

  • How to develop a strategy and engage your entire organisation to achieve the end goals of quality care, reduced costs, and improved patient and physician satisfaction
Roundtable Track 1
Session 1 - Challenges
3:50pm - 5:00pm
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Defining Quality Reimbursement

The ongoing migration of healthcare currency, from volume to value, is reshaping the healthcare ecosystem.

  • Identifying the current obstacles to a smooth transition, and finding solutions for this
  • Managing risk – developing a risk management strategy
  • Incorporating patient experience
  • Price transparency between payers and providers
Roundtable Track 2
Session 1 - Challenges
3:50pm - 5:00pm
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Improving User Engagement

Patients are transforming from passive recipients of healthcare services to active consumers

  • How to unite channels of healthcare delivery
  • How to provide an engaging experience
  • Managing competition from commercial disruptors
Roundtable Track 3
Session 1 - Challenges
3:50pm - 5:00pm
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Data Management and Analytics
headshot of Betsy Mcvay
Betsy Mcvay
VP/Chief Analytics Officer - UnityPoint Health

Quality data is pushing the healthcare industry forwards, understanding ownership along with the roadblocks which slow down the process of sharing data is paramount and the industry becomes increasingly digitized.

  • Forming a strategy for data collection, integration and analysis
  • Cloud computing
  • How analytics can increase transparency between provider and payer and facilitate collaboration through better use of patient data
  • Technology to increase accessibility of data, eg. FHIR
Roundtable Track 4
Session 1 - Challenges
3:50pm - 5:00pm
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
AI – Current Uses and Opportunities
headshot of J.D. Whitlock
J.D. Whitlock
CIO - Dayton Children's Hospital

Artificial intelligence is transforming the healthcare industry, how can we demystify the hype understand where the real applications are?

  • How to use AI to help payers and providers meet value-based care goals of improved outcomes and lower costs
  • Smart automation of back end processes, administrative work and EMR support
  • Applications in chronic health improvement and population health
Roundtable Track 5
Session 1 - Challenges
3:50pm - 5:00pm
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Telehealth

The opportunities in telehealth are vast, learn more about the various use cases which are driving innovation in healthcare delivery

Roundtable Track 6
Session 1 - Challenges
3:50pm - 5:00pm
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Revenue Growth and Strategic Direction
headshot of Bruce Elegant
Bruce Elegant
President and CEO - Rush Oak Park Hospital

Revenue growth is increasingly reported as a greater priority than cost containment for organisations and C-suite executives.

  • Strategic ventures
  • Keeping up with disruptors
  • What are the most important revenue sources for your hospital?
Roundtable feedback
5:00pm - 5:30pm

Details To Follow.

Networking drinks
6:00pm - 7:00pm

Time to kick off your heels, loosen those ties and get to know your fellow summit attendees. Relax, drinks are on us.

Gala dinner
7:00pm - 10:00pm

Time for some fun; you’ve earned it. Join us for our night’s dinner and entertainment. Details to follow.

Keynote
8:00pm - 8:30pm
Our Keynote speaker will be addressing the entirety of Summit attendees during our Gala Dinner. They will be going beyond the 'brand story' and sharing their experience and the real truths of tackling a challenge that is shaping the industry.
Gala dinner keynote, Q&A: Creating A Seamless Patient Experience
headshot of Scott Schell
Scott Schell
Chief Medical Officer and Venture Partner - Aspire Universal
  • All too often patient experience is fractured due to fragmentation throughout the healthcare delivery system
  • How to bring silos together and create a unified experience for the customer
Tuesday December 10, 2019
Breakfast
7:00am - 7:50am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Welcome Remarks
7:50am - 8:00am

Details To Follow.

Panel Discussion
8:00am - 8:20am
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
What Do Quality Metrics Look Like
headshot of Vandna Pandita
Vandna Pandita
Vice President, HEDIS Strategy - AmeriHealth Caritas

Value-based care programs are flourishing across the US; and according to a recent report by Change Healthcare there has been a seven-fold increase in the number of states implementing such initiatives in the past five years.

Quality indicators are tied to value based reimbursement; how can we promote open communication between payers and providers in order to define exactly what quality metrics should look like

  • Managing the data acquisition and the delay in data sharing and data processing
  • Quality measures that matter to patients are very difficult to measure and have multiple stake holders that have an impact on them. Often quality measure end up devolving into quantitative process measures, what are the risks associated with this and how can we avoid them.
Keynote
8:20am - 8:50am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Title TBC

Details To Follow.

Keynote
8:50am - 9:20am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Modernizing Clinical Communication
headshot of Sowmya Viswanathan
Sowmya Viswanathan
Chief Medical Officer - Tenet Healthcare

Details To Follow.

Oxford Style Debate and Live Polling
9:20am - 10:00am
One Topic. Two experts. Two opinions. You'll get the chance to vote on where you stand before the session starts. We'll then hear from our two experts, to see if they can sway your opinion when you participate in the closing vote.
The Impact of Consolidation in Healthcare
headshot of Jordan Harmon
Jordan Harmon
VP Strategy - CityMD

Consolidation is shaping the landscape of healthcare, is the overall effect positive or negative?

Coffee & Networking Break
10:00am - 10:20am

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Case Study
10:20am - 11:00am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Harnessing Analytics To Make Cost-controlled Population Health A Reality
headshot of Derrick Schafer
Derrick Schafer
Senior Director Enterprise Data & Analytics - Sanford Health

Targeted AI and analytics can provide visibility across the population

  • Where is the greatest potential of application to improve population health?
  • Understanding social determinants of health
  • Understanding the roadblocks to Population Health Management Adoption
Workshop
11:00am - 11:40am
An industry expert will lead an interactive workshop tackling common challenges and scenarios, engaging the audience to confront the issues and discuss ideas. What will your proposed solutions be?
Shift To The Cloud

The impact of IOT in healthcare – Opening up the lines of communication between patient, payer and provider

  • How to harness cloud computing to effectively manage data from your healthcare consumer population
  • How can IOT be utilized to leverage customer engagement
Panel Discussion
11:40am - 12:20pm
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
The New Data Economy
headshot of Leslie Lenert
Leslie Lenert
Chief Research Information Officer - MUSC

Data is quickly becoming the currency that drives the healthcare industry

  • Understanding the ethics and security of information management
  • How to improve efficiency and collaboration between payer and provider by effective data sharing
  • FHIR
Keynote
12:20pm - 12:50pm
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Digital Doctor – How To Arm Physicians With Intelligent Digital Assets To Improve Patient Care

How can we harness technology and connectivity to assist physicians

  • Operations and clinical efficiency
  • Supporting physicians and improving outcomes
Networking Lunch
12:50pm - 1:50pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch, and prepare to meet the afternoon head-on.

Roundtable
Session 2 - Discovery
1:50pm - 2:40pm
Learning and sharing with your group. What are the solutions? Are they readily available? What path are you going to take?
Drill Down Roundtables
  1. Defining Quality Reimbursement
  2. Improving User Engagement
  3. Data Management and Analytics
  4. AI – Current Uses and Opportunities
  5. Telehealth
  6. Revenue Growth
Workshop
2:40pm - 3:20pm
An industry expert will lead an interactive workshop tackling common challenges and scenarios, engaging the audience to confront the issues and discuss ideas. What will your proposed solutions be?
Transforming The Clinical Documentation Experience

Physicians struggle under a barrage of clinical documentation and electronic health record workflow challenges.

  • How can AI facilitate automation of back-end processes to help physicians and nurses
Case Study
3:20pm - 4:00pm
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Diversifying Income Sources
headshot of Zsolt Kulcsar
Zsolt Kulcsar
Physician Head, Telehealth & Innovation Services - White Plains Hospital
headshot of Jonathan Bandel
Jonathan Bandel
Assistant Vice President, Strategic Service Lines - White Plains Hospital

Exploring diversified, innovative revenue streams is a growing priority for C-Suite executives, potential avenues include:

  • Hear a case study example of an organisation’s innovation in revenue growth
Panel Discussion
4:00pm - 4:40pm
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
Tackling User Engagement Head On
  • Who is responsible for digitalisation of healthcare – uniting silos to deliver a more complete consumer experience
  • How to manage competition from the likes of Amazon google, CVS and Walgreens
  • Why is customer engagement low, what are the tools available to combat this
Coffee & Networking Break
4:40pm - 5:00pm

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Oxford Style Debate and Live Polling
5:00pm - 5:40pm
One Topic. Two experts. Two opinions. You'll get the chance to vote on where you stand before the session starts. We'll then hear from our two experts, to see if they can sway your opinion when you participate in the closing vote.
Is Digital Health Snake Oil?
headshot of Arlen Meyers
Arlen Meyers
CEO and Founder - Society of Physician Entrepreneurs

Details To Follow.

Attendee downtime
6:10pm - 7:00pm

Time for a well-deserved break in your busy schedules.

Networking drinks
7:00pm - 7:30pm

Time to kick off your heels, loosen those ties and get to know your fellow summit attendees. Relax, drinks are on us.

Gala dinner
7:30pm - 10:00pm

Time for some fun; you’ve earned it. Join us for our second night’s dinner and entertainment. Details to follow.

Wednesday December 11, 2019
Breakfast
7:30 am - 8:20 am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Welcome Remarks
8:20 am - 8:30 am

Details To Follow.

Keynote
8:30 am - 8:50 am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
How Will Telehealth Shape the Future of Healthcare
  • Home health – how is the landscape of healthcare delivery changing especially in rural communities
  • Increasing access and reducing costs. How to keep patients hospital visits down without reducing quality care
  • How to increase efficiency as there becomes a shortage of providers
  • home health – signify and united health are leaders – how does home health differ what are the benefits of each
Keynote
8:50 am - 9:20 am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Title TBC

Details To Follow.

Roundtable
Session 3 - Outcomes
9:20 am - 10:00 am
What does it all mean. Tracing back through two days of work, where are we? What you are bringing back to the office with you.
Drill Down Roundtables
  1. Defining Quality Reimbursement
  2. Improving User Engagement
  3. Data Management and Analytics
  4. AI – Current Uses and Opportunities
  5. Telehealth
  6. Revenue Growth
Coffee & Networking Break
10:00 am - 10:30 am

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Case Study
10:30 am - 11:10 am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
A holistic Approach to Social Determinants of Health
headshot of Farhad Modarai
Farhad Modarai
Associate regional Medical Officer - Caremore
  • Social determinants of health – how to capture data in innovative ways
  • How are these programs scalable –
Workshop
11:10 am - 11:50 am
An industry expert will lead an interactive workshop tackling common challenges and scenarios, engaging the audience to confront the issues and discuss ideas. What will your proposed solutions be?
Title TBC

Details To Follow.

Panel Discussion
11:50 am - 12:30 pm
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
Closing panel & wrap up: So, what’s next?
  • What’s on the horizon for payers providers and patients
  • A look towards the future of Healthcare, new applications of technology, a definitive outcome based care model and digital healthcare
Buffet lunch
12:30 pm - 1:30 pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch for your journey home.

Summit Location

The Ritz-Carlton, Amelia Island, Florida

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

Popular content from our Healthcare Summits

GDS Summits host experts to help experts. Our speakers are leading healthcare executives willing to share their insight to change the industry and the world in critical ways.

To discuss how GDS Summits can help you solve your project challenges contact us on: 0117 921 4000 or email sayhello@gdsgroup.com.

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