How can organisations build a repeatable decision-making capability that strengthens operational performance and long-term competitive advantage?
In today’s hyper-connected market, retail success increasingly depends on speed. Retailers collect massive amounts of data across omni-channel POS terminals, supply chain networks, smart-store IoT sensors, and shifting consumer behavior. Yet when insights remain trapped in dashboards, a critical lag emerges between knowing an operational bottleneck exists and resolving it. Whether the issue is an inventory shortfall, an asset failure, or friction in the digital customer journey, how can retailers close the gap between real-time insight and operational action?
Forward-thinking retailers are beginning to connect deep data intelligence more directly with enterprise workflows, moving beyond descriptive analytics toward predictive, cross-departmental action. Bringing together real-time data across siloed retail operations with intelligent workflow automation can enable organizations to respond faster to inventory discrepancies, anticipate and address asset maintenance needs, and resolve customer experience bottlenecks as they emerge. The opportunity is to turn growing volumes of operational data into greater agility, without adding unnecessary data movement, complexity, or risk.
Join your executive peers, Cloudera and ServiceNow, as we explore how retailers can bridge the gap between data intelligence and operational agility, move from passive insight toward predictive action, and build the trusted data foundation needed to scale AI across the retail enterprise.
Discussion Topics
Closing the gap between operational insight and action by addressing the data, workflow, and organizational barriers that slow real-time response.
Connecting data and workflows across front-line and omni-channel operations to improve customer service, employee productivity, and operational uptime.
Identifying high-value applications for AI agents while building the trusted data, governance, and business case needed to scale them across retail.
About Cloudera
Cloudera is a hybrid data, analytics, and AI platform company that helps organisations turn complex data into trusted insights and outcomes at scale. Built for the world’s most demanding enterprises, Cloudera enables secure, governed, and unified data across cloud and on-prem environments. Its platform supports advanced analytics and AI use cases, helping businesses drive faster, more informed decision-making while maintaining control, compliance, and data integrity.
ServiceNow (NYSE: NOW) works with leading retailers and consumer brands to connect the workflows that run their business, from supply chain operations and store execution to customer service and employee support. We keep products moving from factory to shelf and store teams focused on the customer. On a single platform with AI agents that finish the work, ServiceNow helps companies cut costs, build resilient operations, and deliver frictionless experiences for retailers, consumers, and employees.
Speakers
Neelabh Pant
Nancy Emsley
Event Agenda
6:30pm - 7:00pm
Arrivals, welcome drinks, and networking
7:00pm - 7:30pm
Event welcome and introductions
7:30pm - 9:15pm
Table discussion and three-course dinner
9:15pm - 9:30pm
Event Wrap Up
Why Attend
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed.
Accelerate your projects
Accelerate in-depth face time with the world's leading tech companies pushing the boundaries to solve your challenges.
An engaged experience
An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation.
Discover next-level ideas
Ensure project success with access to industry experts and cutting edge thought leadership.
De-risk new projects
Gain a range of insights from peers and technical experts who are current with emerging business trends.
