From Training Completion to Workforce Readiness
How can organisations connect workforce insight, close capability gaps and improve performance across every frontline location?
Most organisations can tell you who has completed their training. Far fewer can say, with confidence, whether every employee is genuinely ready to perform and can meet the standard their role requires.
For large, distributed frontline workforces, this lack of visibility creates real operational risk. When learning, engagement, performance and compliance information sits in separate systems, leaders are left with individual data points rather than a clear picture of workforce capability. It becomes harder to see where support is needed, understand why performance varies between locations or act before a gap affects business results.
Confirm’s latest workforce readiness research found that 76% of organisations believe frontline employees not being fully job-ready creates operational risk. Some 41% report significant or extreme variation between their highest and lowest-performing locations. By contrast, organisations with a unified view of performance are 3.5 times more likely to report consistent frontline performance.
Learning can also become part of the problem. Nearly three-quarters say accessing training disrupts employees’ ability to do their jobs, even though half say learning already happens naturally during shifts or on the job. Although 98% believe their workforce performance initiatives are effective, many still face barriers including disconnected systems, limited manager support and a lack of time.
These findings suggest the answer is not simply more training. Employees need relevant support at the right moment, while leaders need a connected view of whether that support is building capability and improving performance.
This is the challenge at the heart of workforce enablement: connecting what an organisation knows about learning, engagement, performance and compliance so leaders can see where gaps exist, act on them sooner and understand whether investment in their people is improving business results.
This private dinner will bring together leaders across HR, L&D and operations to compare how they define workforce readiness, what evidence they trust and what they do when gaps emerge. Attendees will have the opportunity to challenge the research findings, share what is working in their organisations and learn how peers are approaching similar challenges.
Join Confirm and a select group of leaders for an open, practical discussion about moving beyond completion data and building a frontline workforce that is ready to perform.
Discussion Topics
What does “ready to perform” actually mean?
Training completion confirms that someone has finished a course. It does not necessarily show that they can apply what they have learned on the job. We will compare how different organisations define readiness and what evidence gives leaders confidence that employees can perform to the required standard.
Where are readiness gaps appearing and how do you close them?
Even where useful workforce information exists, it is often spread across different teams and systems. We will discuss how leaders are bringing those signals together, identifying the reasons behind inconsistent performance and deciding what support will make the greatest difference.
How do you prove workforce investment is improving the business?
Completion rates show that activity has taken place, but they do not show whether it has changed performance. We will compare which outcomes organisations measure, how they connect workforce initiatives to operational results and what evidence senior leaders find convincing.
About Confirm
Confirm, formerly Learning Pool, helps organisations connect learning, engagement, performance and compliance to build stronger frontline workforces. Its Workforce Enablement System brings workforce insight together, giving leaders a clearer view of capability so they can spot gaps earlier and take action to improve performance.
Built on 20 years of global experience, Confirm supports leading organisations Lidl GB, Center Parcs, IHG, Primark and Renault.
Speaker
Stefan Eger
Event Agenda
6:30pm - 7:00pm
Arrivals, welcome drinks, and networking
7:00pm - 7:30pm
Event welcome and introductions
7:30pm - 9:15pm
Table discussion and three-course dinner
9:15pm - 9:30pm
Event Wrap Up
Why Attend
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed.
Accelerate your projects
Accelerate in-depth face time with the world's leading tech companies pushing the boundaries to solve your challenges.
An engaged experience
An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation.
Discover next-level ideas
Ensure project success with access to industry experts and cutting edge thought leadership.
De-risk new projects
Gain a range of insights from peers and technical experts who are current with emerging business trends.
