Taking place from 14-16 November 2018, a host of North America’s most senior decision-makers and business leaders from across multiple industries will descend upon the beautiful Fairmont Mayakoba in Mexico for our fourth edition of the Digital Innovation Insight Summit, to discuss the most pressing challenges – and opportunities – in the fast-moving mobile sector.

Amongst other things, the summit will be discussing: app development, UX, design: what works (and what doesn’t); the mobile advantage: right message, right time, who’s doing it well?; and mobile trends and innovations: what’s hot, what’s next?.

From case studies that lift the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focus on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to your specific needs, the summit provides you with everything you need to implement your key projects more effectively.

Our Approach

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Attends

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.
Apply to attend

Past Attendees

At previous events we've helped executives from some the world's most significant firms - as well as the most forward-thinking - to address their project challenges.
Image of Kurt Fulepp
Kurt Fulepp
Chief Product Officer
Image of Jeremy Balkin
Jeremy Balkin
Head of Innovation
Image of Andrew Flanagan
Andrew Flanagan
Executive Director Lenovo.com
Image of Rick Kates
Rick Kates
Sr. Director Business Model Innovation
Johnson & Johnson
Image of Sai Yagnyamurthy
Sai Yagnyamurthy
Director Global Strategy
Ford Motor Company
Image of Jason Norris
Jason Norris
Sr. Director of Engineering and Innovation
Image of Julie Goldthwait
Julie Goldthwait
VP Integrated and Local Marketing
Image of Sherif Mityas
Sherif Mityas
Chief Experience Officer
TGI Fridays
Image of Phil Komarny
Phil Komarny
VP Innovation
Image of Paul Misener
Paul Misener
VP Global Innovation Policy and Communications
Image of James Toney
James Toney
SVP Technology & Innovation
Image of Otto Toth
Otto Toth
SVP Corporate Development Product & Technology

6 Challenges in Digital

Our summit is focused on solving your strategic challenges
  • Integrating emerging technologies such as AR, AI, voice, IoT and others into the innovation pipeline
  • Using data effectively to develop new business models and unlock revenue opportunities
  • Creating engaging interfaces, customer experiences and workflows and through improved UX design
  • Harnessing the knowledge and ideas of employees, customers, start-ups, academia and others
  • Industrializing ideas and scaling innovation from the lab to the frontlines of the business
  • Upskilling the organization to build digital capabilities and develop a ‘design thinking’ mindset
Apply to attend

Summit Schedule

3 Days - 3 Summit Themes - 13 Workshops
Day 1
Day 2
Day 3
Wednesday November 14, 2018
Summit registration
2:00pm - 5:00pm

Grab your name badge, say hello, activate the onsite app and prepare to leave the office behind for two-and-a-half days of networking, learning and intelligence gathering.

Welcome session
4:00pm - 4:25pm

What? When? How? Where? Join our Master of Ceremonies for a brief welcome and orientation session, where we’ll explain your itinerary for the next few days.

Solution Provider Briefing
4:25pm - 5:00pm

Details To Follow

4:30pm - 6:00pm
Track 1: Platforms for success: modernizing IT for the digital age
headshot of Chris Enslin
Chris Enslin
SVP & CIO - Visionworks
4:30pm - 6:00pm
Track 2: Understanding data: the new oil for the digital economy
headshot of Phil Komarny
Phil Komarny
VP Innovation - Salesforce
4:30pm - 6:00pm
Track 3: Embracing the digital mindset: overcoming cultural challenges
headshot of Jason Norris
Jason Norris
Sr. Director of Engineering and Innovation - Walmart
Cocktail Reception
6:00pm - 7:00pm

Time to kick off your heels, loosen those ties and get to know your fellow summit attendees. Relax, drinks are on us.

Gala Dinner & Keynote Speech
7:00pm - 10:00pm

From independent thinkers to technology pioneers to execs from some of the world’s most progressive brands, our keynote speakers are handpicked to provide you with the insight you need to inspire your next business decision.


Thursday November 15, 2018
7:15am - 8:00am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Keynote Speech
8:05am - 8:45am
Breakfast keynote: Demystifying AI for Customer Engagement
headshot of Ryan Lester
Ryan Lester
Director, Customer Engagement Technologies - Bold360 by LogMeIn
8:50am - 9:30am
Session 1: Thought leadership – from legacy to leading edge: becoming innovation-ready
headshot of Chris Enslin
Chris Enslin
SVP & CIO - Visionworks
9:35am - 10:15am
Session 2: Elucidating unarticulated customer needs to drive meaningful customer experiences and successful innovation programs
10:20am - 11:00am
Session 3: VP, Intelligent Automation for Digital Self Service at Citi
headshot of Saman Jebeli-Javan
Saman Jebeli-Javan
VP Intelligent Automation and Emerging Tech, Digital Self Service - Citibank
11:05pm - 11:45am
Session 4: What kind of innovator are you?
headshot of Matt Basford
Matt Basford
Partner - Beyond
11:50am - 12:30pm
Session 5
headshot of Jason Norris
Jason Norris
Sr. Director of Engineering and Innovation - Walmart
Lunch & networking
12:35pm - 1:35pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch, and prepare to meet the afternoon head-on.

1:40pm - 2:20pm
Session 6: Understanding the Augmented Reality ecosystem and how to deliver real value to your business through AR today and for the future.
headshot of Caspar Thykier
Caspar Thykier
CEO Founder - Zappar
2:25pm - 3:05pm
Session 7: How-to masterclass - Scaling innovation beyond the lab
headshot of Neil Shah
Neil Shah
Head of Design and Customer Experience - Verizon
3:10pm - 3:50pm
Session 8: How businesses can actively engage millennials in the age of digital transformation with in-app messaging
headshot of John Kim
John Kim
CEO - SendBird
Meetings & Networking
3:55pm - 4:35pm

Details To Follow

Attendee downtime
4:35pm - 6:25pm

Time for a well-deserved break in your busy schedules.

Cocktails, Dinner and Second Night Experience
6:30pm - 10:00pm

Time for some fun; you’ve earned it. Join us for our second night’s dinner and entertainment.

Friday November 16, 2018
7:15 am - 8:00 am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

8:05 am - 8:45 am
Breakfast Panel
headshot of Jennifer Borchardt
Jennifer Borchardt
Director Omnichannel Experience - Wealth Management - US Bank
8:50 am - 9:30 am
Session 11: Trust, Talent and Blockchain
headshot of Phil Komarny
Phil Komarny
VP Innovation - Salesforce
Meetings & Networking
9:35 am - 10:15 am

Details To Follow

10:20 am - 11:00 am
Session 13
headshot of Sriram Thodla
Sriram Thodla
Senior Director, Voice & AR Service Lead - Samsung Electronics
11:05 am - 11:45 am
Session 14
headshot of Nabeel Alamgir
Nabeel Alamgir
CMO - Bareburger
11:50 am - 12:30 pm
Session 15: Extended Wrap Up with Master of Ceremonies
Lunch & farewells
12:30 pm - 1:30 pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch before heading home.

Summit Location

Fairmont Mayakoba, Riviera Maya, Mexico

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

Previous Summit

Cutting-edge insight, first-class networking - and unparalleled opportunities to improve your project delivery success rates. Find out what you missed last time around...

Latest Case Study

Senior executives love our summits because of the unparalleled opportunity to meet people with ideas on how to move their key projects forward. But don’t just take our word for it…

To discuss how GDS Summits can help you solve your project challenges contact us on: 0117 921 4000 or email sayhello@gdsgroup.com.