On 8-10 April 2019 at the wonderful Omni Interlocken, Denver in Colorado the US edition of our NG Retail Summit will bring together senior retail decision-makers and business leaders from across North America to discuss current industry challenges – and how best to tackle them.

The summit focuses on key topics such as: The future of Retail; omnichannel power & eCommerce explosion .

From case studies that lift the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focus on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to your specific needs, the summit provides you with everything you need to implement your key projects more effectively.

Our Approach

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Attends

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.
Apply to attend

Attendees Include

The upcoming summit will welcome executives from some of the world's biggest and most recognisable firms - as well as the most forward-thinking - as they look to address their project challenges.
Image of Joice Wirkus
Joice Wirkus
VP Marketing
Image of Gus Weber
Gus Weber
VP Enterprise Data & Analytics
Image of Ali Bouhouch
Ali Bouhouch
Image of Oskar Kaszubski
Oskar Kaszubski
Global VP eCommerce Acceleration
Kellogg Company
Image of Robert Sorce
Robert Sorce
VP Retail
Image of Tara Macrae
Tara Macrae
SVP eCommerce & Marketing
Image of Lisa Kerns
Lisa Kerns
Fareway Stores
Image of Tim Simmons
Tim Simmons
VP Operational Transformation
Sam's Club
Image of Christiana DiMattesa
Christiana DiMattesa
Sr. Director DTC Retail Marketing
Under Armour
Image of Abu Bakar
Abu Bakar
Image of Scott Emmons
Scott Emmons
Head of the Innovation Lab
Neiman Marcus
Image of Adam Starr
Adam Starr
VP Brand Development & Strategy
ALDO Group

6 Challenges in Retail

  • To rethink the role of stores. To identify new shopping experiences that can’t be found online.
  • To make digital a core part of the store experience. And use it to engage and empower all staff, from warehouse to store.
  • To gather meaningful customer data and use it to achieve long-term shopper loyalty.
  • To improve inventory visibility and forecasting. To get the right product to the right place at the right time. As efficiently as possible.
  • To explore and test ecommerce and online customer experience strategies, but still make money.
  • To differentiate. To compete.
Apply to attend

Summit Schedule

3 Days - 3 Summit Themes - 15 Workshops
Day 1
Day 2
Day 3
Monday April 8, 2019
Summit registration
2:00pm - 5:00pm

Grab your name badge, say hello, activate the onsite app and prepare to leave the office behind for two-and-a-half days of networking, learning and intelligence gathering.

Welcome briefing
3:45pm - 4:25pm

What? When? How? Where? Join our Master of Ceremonies for a brief welcome and orientation session, where we’ll explain your itinerary for the next few days.

4:30pm - 6:00pm
Track 1: The Future of Retail: 2020
4:30pm - 6:00pm
Track 2: Omnichannel power
4:30pm - 6:00pm
Track 3: e-Commerce explosion
Welcome drinks reception
6:00pm - 7:00pm

Time to kick off your heels, loosen those ties and get to know your fellow summit attendees. Relax, drinks are on us.

Gala dinner & keynote
7:00pm - 10:00pm

From independent thinkers to technology pioneers to execs from some of the world’s most progressive companies, our keynote speakers are handpicked to provide you with the insight you need to inspire your next business decision.

As a leader that has helped to shape and drive this transformation of customer experience, Ali will talk about the importance of organic approach to CX innovation and shaping the transformation process as a part of a wider society.

  • How do we introduce new technology to ensure acceptance?
  • Creating digital experiences and products to make consumer interactions more fun and more efficient: how do we engage, educate and entertain?
  • Leading the AI-enhanced world: looking out for and shaping customer needs
Tuesday April 9, 2019
7:00am - 8:00am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Breakfast keynote - Elevate from Transactional to Meaningful
8:05am - 8:45am

With the brand and retail landscape changing daily, there’s never been a more crucial time to ask yourself if what you’re doing today is having the impact you want tomorrow.


In terms of branding, leading with purpose is undeniably proving successful – in affinity, engagement and in sales. Today’s consumers want to align with and support brands that stand for something greater than the offering. And let’s be clear: retail is not dead. In many cases, retail experiences are lacking special-ness, which then make them a commoditization, and ultimately forgettable. But it’s this hard truth that gives today’s brands the biggest opportunity to change their retail game.


Latitude, a retail brand and experience design agency, is helping brands succeed in some of the most competitive and crowded sectors and across audience segments. Their expertise and advice will boldly challenge the actions you’re taking today and have you asking yourself how you can elevate your game from transactional to meaningful.

8:50am - 9:30am
Session 1: Creating a Store Experience that Cultivates an Unbreakable Connection
9:35am - 10:15am
Session 2: The Giving Tree was Customer Centric, and Now it's a Stump
10:20am - 11:00am
Session 3: Synergising Integrated Marketing with eCommerce Strategy
11:05am - 11:45am
Session 4
11:50am - 12:30pm
Session 5: Innovating Technology and Maintaining Brand Integrity
Lunch & networking
12:45pm - 1:35pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch, and prepare to meet the afternoon head-on.

1:40pm - 2:20pm
Session 6: In-Store Customer Engagement and Digital Signage Technologies
2:25pm - 3:05pm
Session 7: Time is Money- Communication at AEO
3:10pm - 3:50pm
Session 8
3:55pm - 4:35pm
Session 9
Cocktails, Dinner and Second Night Experience
6:30pm - 10:30pm

Time for some fun; you’ve earned it. Join us for our second night’s dinner and entertainment. Details to follow.

Wednesday April 10, 2019
8:00 am - 8:45 am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

8:50 am - 9:30 am
Session 10
9:35 am - 10:15 am
Session 11
10:20 am - 11:00 am
Session 12: How to meld your in-store and digital experience to drive sales in both channels
11:05 am - 11:45 am
Session 13: Transform Marketing Silos Into Customer Lifetime Value
11:50 am - 12:30 pm
Session 14: Customer Obsession - a sustainable remedy to retail disruption.
12:35 pm - 1:15 pm
Session 15: Talking points and key takeaways
What have been the most interesting discussion points over the last few days? What are the key takeaways? Are there any immediate actions to be implemented? And what further questions have emerged?
1:15 pm - 2:15 pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch before you head home.

Summit Location

Omni Interlocken Resort, Denver, Colorado

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

Latest Case Study

Senior executives love our summits because of the unparalleled opportunity to meet people with ideas on how to move their key projects forward. But don’t just take our word for it…

To discuss how GDS Summits can help you solve your project challenges contact us on: 0117 921 4000 or email sayhello@gdsgroup.com.