Manufacturers depend on predictable revenue collection to fund inventory, meet supplier commitments, and keep production moving. Yet overdue receivables, distributor deductions, pricing and freight disputes, and unapplied payments can leave working capital tied up long after goods have shipped. With varying customer payment practices and limited visibility into outstanding balances, finance teams face growing pressure to improve collection outcomes without disrupting important commercial relationships. How can manufacturers strengthen financial control while reducing the delays affecting liquidity?
Forward-thinking organizations are examining how to improve collections, accelerate dispute resolution, and gain greater visibility into receivables. From prioritizing overdue accounts based on customer risk and payment behavior to improving interdepartmental coordination teams are exploring more efficient approaches to managing deductions and short-pays. Automating manual collections workflows, improving remittance handling, and modernizing processes around existing ERP systems can also help reduce reconciliation backlogs and support more informed financial planning.
Join industry peers and Quadient to discuss practical approaches to protecting working capital, managing complex customer payment relationships, and reducing unapplied balances. Together we will share experiences overcoming operational bottlenecks, improving cross-functional accountability, and identifying opportunities to strengthen receivables performance without increasing manual workloads.
Speakers
Sarah-Jane Martin
Discussion Topics
Protecting working capital by improving collection priorities, identifying customer payment risks, and connecting overdue receivables to production and financial planning.
Resolving manufacturing deductions and collection challenges through clearer dispute ownership, cross-functional coordination, and customer-specific outreach strategies.
Reducing unapplied payments and improving receivables visibility by modernizing payment matching, reconciliation, and collections processes around existing ERP systems.
About Quadient
From global enterprises to small businesses, Quadient helps teams manage communications, financial processes and
delivery with reliability, clarity and confidence.
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