Featured
ISV Leaders Blaze a Trail
This AWS-supported community is unlocking the full potential of Agentic and GenAI technology.
Featured
CXO Series: How I Think About Technology Disruption
Episode 1 - “It’s not about technology. It’s about attitude,” says XPO Logistics’ MD UK&I Dan Myers.
Featured
Profitable Revenue, Faster
What does “data-driven engagement” mean? Measurable results, as Charlie Oakley explains…
Spotlight
$11m pipeline for Twilio
Software developer Twilio wanted to increase brand awareness and unlock new, actionable leads…
Marketing
Article
Dollars & scents: What is sensory marketing?
With so many customers set to jump in the car to visit your stores, how do you give them a reason to keep coming back?
CX
Article
Who is the customer of the future?
Discover tomorrow’s trends in CX and marketing with learnings from the recent GDS CX Innovation summit.
Marketing
Article
From pixels to peak performance:How Paramount Global are using AI/ML to drive value from content
Learnings from David Katz, SVP & GM at CBS Media Ventures Digital, Paramount Global
CX
Article
Omnichannel Utopia: Learnings from Intersport’s CX Journey
Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
CX
Article
A Costly Distraction?Why Customer Delight Could Be Fool’s Gold
Read about the importance of creating customer delight and how it might sparkle even on marketing campaigns.
Marketing
Article
Black History Month:4 Lessons in Brand Leadership
Learnings from Denise Bennett, Vice President of Brand Strategy & the Idea Lab at iHeart Media
CX
Article
5 Steps to Create a Culture of Innovation
Five takeaways from GDS’s recent world-leading business events, direct from industry experts who are pioneering an innovation-first approach.
CX
Article
The C-Suite Perception Trap
The urgent “reality check” executives need to successfully attract and retain talent.
Marketing
Article
Social Responsibility:What Are Customers Googling About Your Brand?
Identifying Your Brands Purpose & Aligning It with Your Strategy
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