Insights - GDS Group

Insights are our eXpertise

Our team of experts conduct original research and analysis, sharing our expertise to actively contribute to the conversation, with new insights and industry perspectives.
Insights are our Expertise

Return on eXpertise



Gain access to essential insights and content.

Valuable real-life, real-time insights through a variety of channels, including blogs and podcasts. For more in-depth research, there are a variety of resources, such as eBooks, reports, and white papers that enable you to outpace the speed of change.

Through original research and analysis, we provide unique insights and perspectives on the latest developments. We are not bystanders, we are active participants in shaping the future, sharing our expertise and driving meaningful discussions in your industry.

CX Report: Building and Maintaining Customer Trust
FEATURED

CX
Building and Maintaining Customer Trust


Featuring senior industry experts from our GDS CX Insight Summits, discover how top CX leaders are using data-driven insights, to build customer trust, loyalty, and future-ready experiences.

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CX
Article

Omnichannel Utopia: Learnings from Intersport’s CX Journey

Read the insights of Bartlomiej Behnke, VP Board of the Directors & CMO at Intersport ISI regarding the enhancement of the omnichannel CX in retail.
Julia Belle
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IT
Article

Five Steps to Building a Resilient Enterprise: The Broadcom Perspective

We look at five steps for organizations to take to build more resilience as highlighted by Nicole Fagen, Director of AIOps and Automation at Broadcom.
Jade Gamlin
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Healthcare
Podcast

From crisis to care: How innovative solutions are supporting nurses need

GDS Group speak with Tammy Purcell, Clinical Nurse Executive at Elsevier.
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CX
Article

Delivering Lasting and Engaging Customer Experiences

Discover how businesses are revolutionizing CX to boost retention and revenue growth in 2023.
Verena Fiebelmann
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General
Article

Maligned and Misunderstood: Why Chief Data Officers Don’t Last Long in the Job

It’s considered one of the trendiest roles among C-suite leadership, but is the Chief Data Officer tragically misunderstood?
Alex Wood
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General
Article

Three Ways the World of Work has Changed Forever (and How Health and Safety Leaders Can Navigate Them)

Read about the research John Dony shared at our latest HSE Insight Summit regarding the disruption and emerging issues challenging health and safety.
Jade Gamlin
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General
Article

Forget What You Thought You Knew About Humans, AI, and The Future of Work

Key learnings from our latest Data & Analytics summit.
Colin Cosell
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CX
Article

Building a Successful Customer Loyalty Programme for a Competitive Edge

Read about why it is crucial for retailers to create a successful loyalty program and the bigest challenges in the process.
Stephanie Garey
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Security
Podcast

Cyber insurance: Are you becoming uninsurable?

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