Roundtable

From Cost-Center to Value-Driver: How Facility Service Providers Win

10 July 2026 9:30 am - 11:00 am EST
Data-driven.
People first.
Executive Engagement.

How are facility service providers moving beyond cost-driven delivery toward differentiated, value-based offerings?

Facilities management is at an inflection point. Commoditized, price-driven services are increasingly being squeezed by margin pressure. Workforce challenges threaten service quality. Client expectations around transparency, ESG and experience are rising. And while technology promises much, execution remains uneven.

The challenges are many. And in response, forward-looking facilities services providers are increasingly looking at how they can differentiate – through data insights, integrated services and enhanced user experiences.

Delivering strategic value is key. So how are leading providers transforming their operating models – leveraging data, AI, workforce innovation, and experience-led services – to move beyond cost-driven delivery toward differentiated, value-based offerings?

Join this virtual roundtable, in partnership with Planon, to explore how the facilities management space is changing – and what best-in-class firms are doing in response.

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Speakers

Derrek Clarke

Senior Solution Marketer
Derrek is responsible for the positioning of Planon solutions for the field and facility services provider find out more

Tom Ryckaert

Solution Strategist
With over two decades of experience across facility management, field service, and real estate environments, find out more

Discussion Topics

1

 Can facilities management truly become strategic – or is cost still king?

2

 Where do AI, data, and automation really deliver value today?

3

 What role does technology play in meeting ongoing talent challenges?

About Planon Shared Services B.V.

Planon Field Services empowers mission critical field and facilities services teams to implement, monitor, and manage field services efficiently and effectively for seamless customer experiences.

Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed.

Accelerate your projects

Accelerate in-depth face time with the world's leading tech companies pushing the boundaries to solve your challenges.

"Very engaging on the right topics and with the right people, I very much look forward to (attending more) in the future"
Alex Boehme, CTO, H&M Group
"Since the session I did have several of the attendees reach out to me. We were able to grow our networks, connect together, share experiences, and I look forward to continuing those dialogs into the future"
Jeffrey Johnson, Vice President, Chief Information Security Officer and Chief Security Officer, Siemens Health Affairs for North America
"A great mixture of good topics, great technology, very engaging and having some leading experts in the field being there"
Dr Brian Letort, Fellow & Chief Enterprise Architect, Northrop Grumman
"It's not a business of selling, it's a business of sharing. And so GDS helps create the environment to share with trust."
David Kidder, CEO & Co-Founder, Bionic
"The roundtables were really valuable sessions."
Mike Welna, Senior Information Security Director, Boys Town
"I made quite a few contacts that will be beneficial to me."
Margaret Bond, Director of Cyber Security, Numotion
"This is not your typical zoom. This is a lot more innovative. The look and feel is far more advanced than what I've seen before. "
Marty Sprinzen, Founder & CEO, Vantiq

Digital event benefits

Solve key challenges and ensure relevant discussions connect with outcomes efficiently and at pace.

Meet

Access to industry leading like-minded executives tackling similar initiatives

Discover

Collaborate and network to gain expertise and experience on how to best act and succeed

Accelerate

In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges

Apply to attend

Thank you for your interest. One of the team will be in touch soon.