On 18 – 20 November 2019 at the excellent Old Course, St Andrews in Scotland, our European NG Telecoms Summit will bring together senior decision-makers and business leaders from across the continent and beyond to come together and discuss current industry challenges and opportunities, how to get the most out of them – and where the solutions lie.

From case studies lifting the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focus on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to attendees’ specific needs, the summit will provide executives with everything they needed to implement their key projects more effectively.

Our Approach

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Attends

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.
Apply to attend

Past Attendees

At previous events we've helped executives from some the world's most significant firms - as well as the most forward-thinking - to address their project challenges.
Image of Kati Sulin
Logo of DNA
Kati Sulin
CDO
DNA
Image of Mariano de Beer
Logo of Telefonica
Mariano de Beer
Group Chief Commercial and Digital Officer
Telefonica
Image of Jean-Luc Vuillemin
Logo of Orange France
Jean-Luc Vuillemin
SVP International Networks Infrastructure & Services
Orange France
Image of Awais Malik
Logo of VEON
Awais Malik
Group CCO
VEON
Image of Chris Tooley
Logo of Lycamobile Group of Companies
Chris Tooley
CEO
Lycamobile Group of Companies
Image of Kristoffer Kvam
Logo of Telenor
Kristoffer Kvam
VP Data Management and Insights
Telenor
Image of Susan Wegner
Logo of Deutsche Telekom
Susan Wegner
VP Data Governance Architecture & Analysis
Deutsche Telekom
Image of Krzysztof Kozlowski
Logo of Orange Poland
Krzysztof Kozlowski
MD Orange Labs
Orange Poland
Image of Grazyna Piotrowska-Oliwa
Logo of Virgin Mobile Poland & CEE
Grazyna Piotrowska-Oliwa
CEO
Virgin Mobile Poland & CEE
Image of Alla Slavinskaya
Logo of VEON
Alla Slavinskaya
Global Director Business Transformation
VEON
Image of Jean-Claude Geha
Logo of Deutsche Telekom
Jean-Claude Geha
SVP International Technology and Service Delivery
Deutsche Telekom
Image of Nazirali Rajvani
Logo of EE
Nazirali Rajvani
Head of Network Solution Architecture
EE

6 Challenges in Telecoms

Our summit is focused on solving your strategic challenges
  • To maximise existing network assets.
  • To personalise services and improve omnichannel customer support. To become a customer-centric organisation.
  • As custodian of the network, to play a pivotal role in fighting new security threats.
  • To overhaul legacy IT systems, to execute change, and to - all the while - deliver cashflow.
  • To discover new revenue opportunities, to explore new routes to innovation.
  • To generate maximum value from data, to best exploit tomorrow's IoT ecosystem.
Apply to attend

Summit Schedule

Day 1
Day 2
Day 3
Monday November 18, 2019
Summit registration
1:00pm - 6:00pm

Grab your name badge, say hello, activate the onsite app and prepare to leave the office behind for two-and-a-half days of networking, learning and intelligence gathering.

Solution provider briefing
2:00pm - 2:30pm

Details To Follow.

Welcome remarks and delegate briefing
2:30pm - 2:45pm

What? When? How? Where? Join our Master of Ceremonies for a brief welcome and orientation session, where we’ll explain your itinerary for the next few days.

Panel Discussion
2:45pm - 3:30pm
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Keynote: Monetizing 5G
  • The current state of 5G coverage in Europe
  • When can we expect 5G to start producing profits?
  • Investment in infrastructure, marketing and technology
  • Consumer or Corporation: Where will the dividends be made?
Interview
3:30pm - 3:50pm
A one on one interview diving into the details of how to prepare yourself for the realities of one of the industry's top challengers.
Connecting 5G with consumers
  • Near-term consumer benefits – Reality or Myth?
  • Learning lessons from South Korea and Switzerland
  • Connecting in Megacities
  • A viable alternative to fix broadband?
Networking drinks
6:00pm - 7:00pm

Time to kick off your heels, loosen those ties and get to know your fellow summit attendees. Relax, drinks are on us.

Gala dinner
7:00pm - 10:00pm

Time for some fun; you’ve earned it. Join us for our night’s dinner and entertainment. Details to follow.

Keynote
8:00pm - 8:30pm
Our Keynote speaker will be addressing the entirety of Summit attendees during our Gala Dinner. They will be going beyond the 'brand story' and sharing their experience and the real truths of tackling a challenge that is shaping the industry.
Gala dinner keynote, Q&A: The Transformative Power of 5G
  • Smart cities
  • Smart grids
  • Connected cars
Tuesday November 19, 2019
Breakfast
7:00am - 7:50am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Welcome Remarks
8:00am - 8:10am

Details To Follow.

Roundtable Track 1
Session 1 - Challenges
8:10am - 9:10am
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
5G, consumers and business

a. The challenges in trying to monetize 5G technologies

b. How can 5G be made to appeal to consumers?

c. Working with business to develop their 5G networks as part of IoT infrastructure

d. How do we share the burden of investments?

Roundtable Track 2
Session 1 - Challenges
8:10am - 9:10am
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Data and Cyber Security

a. Protecting customer’s data

b. How best to secure your network

c. How to mitigate cyber-attacks quickly and efficiently

d. Decentralizing DNS to boost cyber security

Roundtable Track 3
Session 1 - Challenges
8:10am - 9:10am
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Taking advantage of Emerging Technologies

a. How best to take advantage of artificial intelligence and machine learning

b. Are we embracing the capabilities of Blockchain technology?

c. How wireless payments are offering new opportunities for telecoms

d. Can we achieve an error-free network with BSS-OSS?

Roundtable Track 4
Session 1 - Challenges
8:10am - 9:10am
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Customer Experience/Engagement

a. What can a positive customer experience create?

b. Defining Digital Experience

c. Eliminating customer churn and boosting retention

d. What is the future for customer services for telecoms?

Roundtable Track 5
Session 1 - Challenges
8:10am - 9:10am
It’s all about identifying your challenges. What are the key questions that keep you up at night? What solutions are you looking for? Find common ground.
Expanding Networks and Data Growth

a. Can MNOs be relied upon to meet increasing data demand?

b. What does the growth in data packages mean for traditional service providers?

c. Local, national and Europe-wide network growth and cooperation

d. Content providers and other opportunities in the data revolution

Panel Discussion
9:10am - 9:40am
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
Cookie Monster: Building Trust & Data Protection
  • How has privacy legislation impacted on telecoms ability to function?
  • Issues of trust and data, how can telecoms build the bridge?
  • Legitimate Interest, Permission and Individual Rights
  • How secure is our data and how can it be protected?
Oxford Style Debate and Live Polling
9:40am - 10:10am
One Topic. Two experts. Two opinions. You'll get the chance to vote on where you stand before the session starts. We'll then hear from our two experts, to see if they can sway your opinion when you participate in the closing vote.
Will Artificial Intelligence make cyber security weaker or stronger?
  • Does an increase in AI suggest stronger and safer systems?
  • Can AI be better used to attack systems?
Coffee & Networking Break
10:10am - 10:30am

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Case Study
11:15am - 11:55am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Bots and the High Street: The best way to reach your customers
  • How smart technology is helping operators interact with consumers
  • The use of advanced analytics techniques to exploit network data
  • How predictive analysis aids in providing faster customized solutions
  • Revolutionising technical support with chatbots
Keynote
12:40pm - 1:10pm
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Rebuilding the customer experience for the 2020s
  • The role of B2B and B2C customer experience for telecoms
  • The use of technology and data to give consumers a new experience
  • Personalisation and the increasing use of bespoke strategies
  • Give the customer what they want responding to changing telecom habits
Networking Lunch
1:10pm - 2:00pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch, and prepare to meet the afternoon head-on.

Panel Discussion
2:00pm - 2:30pm
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
Data Traffic Jams: How will we deal with the explosion in data use in 2020
  • More devices than ever before and more data being consumed
  • Can networks handle the exploding demand?
  • How can operators take advantage of the boom?
  • Net Neutrality
  • Telco energy consumption
Keynote
2:30pm - 3:00pm
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Using data to grow your customer base
  • Identifying new customers and new markets
  • How to reach new customers?
  • Putting your products in front of the right people
  • How to best understand analytics?
Coffee & Networking Break
3:00pm - 3:15pm

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Case Study
3:15pm - 3:55pm
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
Investing and erecting national 5G networks
  • How will networks invest in infrastructure for 5G and beyond?
  • Regional, national or Europe-wide networks?
  • Will there be a Schengen-style zone for telecoms network sharing?
  • Network sharing possibilities
Oxford Style Debate and Live Polling
4:45pm - 5:15pm
One Topic. Two experts. Two opinions. You'll get the chance to vote on where you stand before the session starts. We'll then hear from our two experts, to see if they can sway your opinion when you participate in the closing vote.
Phone numbers are obsolete
  • Do we need phone numbers if we have online profiles?
  • With data outselling minutes/SMS package is there any demand for a phone number?
  • Or are we at risk of centralising too much of our personal data?
  • Is forcing people to give up their profile for communication an attack on civil liberties?
Roundtable
Session 2 - Discovery
5:15pm - 6:00pm
Learning and sharing with your group. What are the solutions? Are they readily available? What path are you going to take?
Drill Down Roundtables
  1. 5G and the Consumer
  2. Data and Cyber Security
  3. Taking Advantage of Emerging Technologies
  4. Customer Experience & Engagement
  5. Expanding Networks & Data Growth
Attendee downtime
6:00pm - 7:00pm

Time for a well-deserved break in your busy schedules.

Networking drinks
7:00pm - 7:30pm

Time to kick off your heels, loosen those ties and get to know your fellow summit attendees. Relax, drinks are on us.

Dinner, silent auction, quiz/trivia
7:30pm - 10:00pm

Time for some fun; you’ve earned it. Join us for our second night’s dinner and entertainment. Details to follow.

Wednesday November 20, 2019
Breakfast
7:00 am - 8:10 am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Welcome Remarks
8:20 am - 8:30 am

Details To Follow.

Keynote
8:30 am - 9:00 am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
AI for Network Optimization
  • How will combining SON applications and 5G best optimize networks?
  • What impact will AI have on virtual networks?
  • Will AI help with designing new networks?
  • How will more complex nonlinear modeling of behaviours benefit
Keynote
9:00 am - 9:30 am
A brand exec takes you behind the scenes, providing insight into a successful project implementation – what worked, what didn’t and which pitfalls to avoid.
AI and IoT Device Management
  • Provisioning and authentication
  • Configuration and control
  • Monitoring and diagnostics
  • Software updates and maintenance
Roundtable
Session 3 - Outcomes
9:30 am - 10:15 am
What does it all mean. Tracing back through two days of work, where are we? What you are bringing back to the office with you.
Drill Down Roundtables
  1. 5G and the Consumer
  2. Data and Cyber Security
  3. Taking Advantage of Emerging Technologies
  4. Customer Experience & Engagement
  5. Expanding Networks & Data Growth
Coffee & Networking Break
10:15 am - 10:30 am

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Workshop
10:30 am - 11:00 am
An industry expert will lead an interactive workshop tackling common challenges and scenarios, engaging the audience to confront the issues and discuss ideas. What will your proposed solutions be?
What’s Coming Next?
  • What new technologies will shape telco in the 2020s?
  • How will telcos transition from legacy tech?
  • What advantages or does being on top of tech present?
  • How to minimize risk with new technologies
Panel Discussion
11:00 am - 12:00 pm
The perspectives of 4-5 industry experts into one of the key challenges we're all facing today. This will be moderated to create a session of different perspectives, opinions and tangible takeaways of how our panelists are tackling them.
Closing panel & wrap up

What have been the most interesting discussion points over the last few days? What are the key takeaways? Are there any immediate actions to be implemented? And what further questions have emerged?

Open Collaboration Session
12:00 pm - 1:00 pm

Details To Follow.

Buffet lunch
1:00 pm - 2:00 pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch for your journey home.

Summit Location

Old Course, St Andrews, Scotland

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining, and amenities make attending one of our summits both business and pleasure. Being productive has never been so much

Popular content from our Telecoms Summits

GDS Summits host experts to help experts. Our speakers are leading executives willing to share their insight to change the industry and the world in critical ways.

To discuss how GDS Summits can help you solve your project challenges contact us on: 0117 921 4000 or email sayhello@gdsgroup.com.

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