Insights - GDS Group

Insights are our eXpertise

Our team of experts conduct original research and analysis, sharing our expertise to actively contribute to the conversation, with new insights and industry perspectives.
Insights are our Expertise

Return on eXpertise



Gain access to essential insights and content.

Valuable real-life, real-time insights through a variety of channels, including blogs and podcasts. For more in-depth research, there are a variety of resources, such as eBooks, reports, and white papers that enable you to outpace the speed of change.

Through original research and analysis, we provide unique insights and perspectives on the latest developments. We are not bystanders, we are active participants in shaping the future, sharing our expertise and driving meaningful discussions in your industry.

CX Report: Building and Maintaining Customer Trust
FEATURED

CX
Building and Maintaining Customer Trust


Featuring senior industry experts from our GDS CX Insight Summits, discover how top CX leaders are using data-driven insights, to build customer trust, loyalty, and future-ready experiences.

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Operations
Article

Supply Chain Sustainability:Why, When and How ESG Became a Business Imperative

Sustainability is no longer a passing trend – it is now a business imperative.
Alex Wood
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General
Article

How sustainable technology can future-proof the enterprise

Learn how to make the right technology choices today to help businesses thrive and survive external factors that can shake any enterprise.
Jade Gamlin
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Marketing
Article

Black History Month:4 Lessons in Brand Leadership

Learnings from Denise Bennett, Vice President of Brand Strategy & the Idea Lab at iHeart Media
Julia Belle
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HR
Article

The New Changemakers:How Gen Z is Transforming the Future of Work

Read about generation Z and what makes them the new disruptors poised to reshape the future of work and what they want from their career.
Michelle Brown
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CX
Podcast

Hot topics in customer experience

Hear about the crossover in customer experience and creativity, personalization and accessibility
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CX
Article

CX Trends and the Future of the Contact Center

How are you transforming from a transactional organization to an experiential organization?
Tim Cassidy
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Operations
Podcast

Banish burnout: Crucial questions to ask yourself today

It’s January (still?) and that ‘new year, new me’ energy is likely waning. So how can we take care of ourselves, and those around us ...
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Operations
Article

Healthy Data Exchange and Interoperability

How payers and providers are Improving health outcomes and retaining caregivers in the post-acute homecare segment
Tim Cassidy
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General
Article

A Successful Digital Transformation Roadmap:What Does it Look Like?

Read about the key insights from our latest Asana Showcase and how digital transformation has redefined how companies ran their businesses.
Colin Cosell
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