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Security
Article

Cybersecurity in 2025: Challenges and Solutions

With the year ahead of you, now’s a better time than any to start rethinking your security measures.
Patrick Mclean
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CX
Article

Personalized or Predatory? We Want Personalization But Are We Ready?

After covering countless CX events, Host and Content Editor Amanda Brilhante asks: are we ready for the reality of personalization?
Amanda Brilhante
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Business
Press Release

Matt Mullikin Appointed as CEO of GDS Group

Leading Data-Driven Engagement Business Restructures Leadership Team
GDS Author
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Healthcare
Article

Can You Solve the Human Challenges of Healthcare With AI?

In the face of regulations, complex processes, legacy tech, and vast amounts of incredibly sensitive data, can AI move the needle for healthcare?
Josh Porter
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AI
Article

Are You Really Ready for AI?

If you want to achieve AI-integrated success, you have some work to do. So, if you’re unsure whether you’re really ready for AI, this will give you so
Patrick Mclean
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Healthcare
Article

Healthcare: Staying Secure in 2025

For the healthcare industry making a robust cybersecurity strategy not just important but absolutely critical.
Patrick Mclean
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AI
Article

Responsible AI – A Struggle or a Strategic Asset?

Responsible AI. Is it a necessary evil, an arduous compliance exercise, or can it actually be a strategic advantage?
Josh Porter
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CX
Article

Creating Powerful Connections Through Customer Experience

Creating powerful emotional connections in the digital age can feel like an uphill struggle but re-evaluating how you communicate can be the first ste
Patrick Mclean
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AI
Article

Trump Announces $500bn ‘Stargate’ AI Investment

Initial plans have ties to the previous administration.
Patrick Mclean
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