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Article

How life sciences can listen to customers: and the powerful rewards that follow!

Learn how in a patient-centric environment, deep listening leads to effective tactics that match customer needs.
Kelley Iuele
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CX
Article

The Key to Innovation?Keep Asking One Question

Some of the best and brightest CX leaders from across North America gathered in our studio discussing the best ways for brands to differentiate today.
Kelley Iuele
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Sales
Article

How Sales Leaders Can Support Every Seller on the Team

Read some key learnings sales leaders can glean from the latest GDS Group Revenue Generation Summit including effective strategies for their business.
Kelley Iuele
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General
Article

Inspiring the Next Generation of Computer Science Leaders

Kelley Iuele
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Security
Article

You Clicked a Malicious Link.Now What?

Hackers. Whether you own the company or you just work there, we’re all in their crosshairs.
Kelley Iuele
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HR
Article

Stop the Bleeding:How Do We Keep Nurses?

Kelley Iuele
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Technology
Article

Technology Makes (or Breaks) the Work Experience

Technology is defining the employee experience. The right tools are more crucial than ever. Here’s how companies can get it right (or wrong).
Kelley Iuele
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IT
Article

Why Transformation Requires Companies to Rethink Security

Kelley Iuele
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Marketing
Article

Why Marketers Should Stop Using the Term “Consumer”

How changing the way we view ourselves can help sustainability efforts
Kelley Iuele
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