On the 18-20 November 2019 at the wonderful The Ritz-Carlton, Amelia Island in Florida, our North American NG Financial Services Technology Summit will bring together a host of senior financial services decision-makers and business leaders to discuss the most pressing challenges – and opportunities – in the fast-moving financial services sector.

The summit looks at a number of key themes, including innovation; banking breakthrough; payments made here, there, everywhere and dominating data; and reaching for the cloud: IT, compliance and fraud protection.

From case studies lifting the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focused on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to attendees’ specific needs, our summits provide executives with everything they needed to implement their key projects more effectively.

Our Approach

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Attends

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.
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Past Attendees

At previous events we've helped executives from some the world's most significant firms - as well as the most forward-thinking - to address their project challenges.
Image of John Bilden
John Bilden
SVP, Head of Enterprise CRM
U.S. Bank
Image of Jay Krish
Jay Krish
SVP Head of Operational Risk Technology
State Street
Image of Madaleine Garcia
Madaleine Garcia
SVP Mobile and Online Channel
Image of John Symcox
John Symcox
Chief Innovation Officer
First Fidelity Bank
Image of Leslie Olma
Leslie Olma
Director of Enterprise Payments & Treasury Operations
Capital One
Image of Rohan Ranadive
Rohan Ranadive
SVP – Head of Intelligent Automation
Image of Philip Sprague
Philip Sprague
SVP Head of Payments
Wells Fargo
Image of Brian Paull
Brian Paull
SVP Enterprise Risk Management
First Citizens Bank
Image of Sagar Dalal
Sagar Dalal
SVP Head of Digital Payments and Innovation
Image of Damon Young
Damon Young
SVP Enterprise Business Transformation
City National Bank
Image of Mohammed  Saleem
Mohammed Saleem
American Community Bank
Image of Jason Edwards
Jason Edwards
Compliance Director - Cybersecurity

6 Challenges with Technology in Financial Services

Our summit is focused on solving your strategic challenges
  • Leadership: automation of roles, and how to spend less time serving line-of-business management and more time partnering with it.
  • Personalization: AI, ML, bots and facilitating your company’s no. 1 goal – to be closer to the customer.
  • Transformation: moving from the traditional technology ownership model to a cloud-based, data-based, API-based future.
  • Efficiency + control for existing processes, innovation + support for new business models, linking IT transformation to business goals.
  • Risk management: new channels, new threats, new regulations, new tools.
  • The future of finance, the blockchain, and how we should be organizing now to compete tomorrow.
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Summit Schedule

3 Days - 3 Summit Themes - 3 Workshops
Day 1
Day 2
Day 3
Monday November 18, 2019
Summit registration
1:00pm - 6:00pm
Solution provider briefing
2:00pm - 2:30pm
Welcome remarks and delegate briefing
2:30pm - 2:45pm
Panel Discussion
2:45pm - 3:30pm
Technology Foresight: What's on the horizon for 2020?
3:30pm - 3:50pm
eKYC: The challenge of digital identities in an era of digital transformation
3:50pm - 5:00pm
A Financial fight: Challenger Banks vs Traditional Banks
3:50pm - 5:00pm
Omnichannel: Putting user experience at the forefront of the process
3:50pm - 5:00pm
What is the future of customer authentication
3:50pm - 5:00pm
The power of networks and partnerships: Should financial institutions build ecosystems?
3:50pm - 5:00pm
How much data does the customer what you to know?
Roundtable feedback
5:00pm - 5:30pm
Networking drinks
6:00pm - 7:00pm
Gala dinner
7:00pm - 10:00pm
8:00pm - 8:30pm
Gala dinner keynote, Q&A: Delegate
Tuesday November 19, 2019
7:00am - 7:50am
Welcome Remarks
7:50am - 8:00am
8:00am - 8:20am
Legacy technology and legacy mindset: How do you champion innovative reasoning.
8:20am - 8:50am
Title TBC
Panel Discussion
8:50am - 9:20am
Digital Transformation: How do you go from strategy to reality?
Oxford Style Debate and Live Polling
9:20am - 10:00am
Open Banking: How has it worked in Europe and will it change consumer banking in North America?
Coffee & Networking Break
10:00am - 10:20am
Case Study
10:20am - 11:00am
Banking-as-a-Service: Is there a threat of digital giants entering the financial service industry?
11:00am - 11:40am
Title TBC
Panel Discussion
11:40am - 12:20pm
Digital or Physical Payments: Which is more convenient and seamless for the North American consumer?
12:20pm - 12:50pm
Omnichannel: The new point of customer engagement?
Networking Lunch
12:50pm - 1:50pm
1:50pm - 2:40pm
Drill Down Roundtables
2:40pm - 3:20pm
Title TBC
Panel Discussion
3:20pm - 4:00pm
Artificial Intelligence: How do financial institutions use AI?
Case Study
4:00pm - 4:40pm
Big Data: How do you establish a personal relationship between the customer and financial institutions?
Coffee & Networking Break
4:40pm - 5:00pm
Oxford Style Debate and Live Polling
5:00pm - 5:40pm
Blockchain: What is its true purpose?
5:40pm - 6:10pm
Closing Keynote: How do you implement technology to meet the demands of your cross-generational audience?
Attendee downtime
6:10pm - 7:00pm
Networking drinks
7:00pm - 7:30pm
Gala dinner, silent auction, quiz/trivia
7:30pm - 10:00pm
Wednesday November 20, 2019
7:30 am - 8:20 am
Welcome Remarks
8:20 am - 8:30 am
8:30 am - 8:50 am
Beyond GDPR: How do the regulatory pressures in North America hinder innovation in the financial services space.
8:50 am - 9:20 am
Title TBC
9:20 am - 10:00 am
Drill Down Roundtables
Coffee & Networking Break
10:00 am - 10:30 am
10:30 am - 11:10 am
The regulatory challenge for Challenger Banks in North America.
11:10 am - 11:50 am
Title TBC
Panel Discussion
12:00 pm - 12:40 pm
Closing panel & wrap up
Buffet lunch
12:45 pm - 1:45 pm

Summit Location

The Ritz-Carlton, Amelia Island, Florida

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

Latest Case Study

Senior executives love our summits because of the unparalleled opportunity to meet people with ideas on how to move their key projects forward. But don’t just take our word for it…

To discuss how GDS Summits can help you solve your project challenges contact us on: 0117 921 4000 or email sayhello@gdsgroup.com.

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