Evolving beyond legacy: overhauling archaic processes and igniting KPI success through digitization and automation
In-Person Event
Dinner Location: Sweetbriar
In an era defined by rapid technological advancements and the pursuit of operational excellence, businesses today are undertaking significant transformation. To stay ahead of the competition, finance and operations leaders must focus on digitization and automation.
Done right, transformation can streamline operations and drastically improve KPIs, and data can be harnessed to drive informed, strategic decision-making. But there are plenty of roadblocks along the way, not the least of which is change management.
Over fine wine and great food, we’ll outline a path toward a future defined by enhanced efficiency and improved performance. The journey to overhauling archaic processes begins here.
We look forward to seeing you in New York City.
Discussion topics
Barriers to implementing automation, keys to success
Navigating change management—modernizing legacy systems and mindsets
Opportunities for AI and ML in streamlining back-office practices
Event Agenda
6:30 pm - 7:00 pm
Arrivals, welcome drinks, and networking
7:00 pm - 7:30 pm
Event welcome and introductions
7:30 pm - 9:00 pm
Table discussions and three-course dinner
9:00 pm - 9:30 pm
Event wrap-up
Why Attend
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed.
Accelerate your projects
Accelerate In-depth face time with the world’s leading organizations pushing the boundaries to solve your challenges.
An engaged experience
An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation.
Discover next-level ideas
Ensure project success with access to industry experts and cutting edge thought leadership.
De-risk new projects
Gain a range of insights from peers and technical experts who are current with emerging business trends.
About HGS
HGS is a digital CX company that provides the experts and technologies to make every customer interaction prompt, personal, and positive. With over 22,000 employees across 35 delivery centers in 8 countries, HGS provides CX, BPO, IT systems integration, staffing, and professional services. Across ten industries HGS continually transforms, optimizes, and grows businesses to exceed ever-rising customer expectations.
Apply to attend
Thank you for your interest. One of the team will be in touch soon.
Frequently asked questions
An In-person Experience from GDS Group quite literally brings strategic value to the table. Typically, 3-hours of building meaningful connections and shared learning by meeting industry-leading, like-minded executives tackling similar initiatives.
There are a couple of ways you can participate in a GDS event experience; as a partner or as an attendee. Whichever you are interested in, do get in touch
Global senior decision makers from leading industry brands attend our event experiences. Between 2020 to May 2023, 34,473 senior executives attended our event experiences. If you are interested in attending a GDS event experience, please check out our upcoming events
Our event experiences all provide all kinds of opportunities for your business. Just as every organization is different, so too are our event experiences. From smaller closed-door roundtables right up to 3-day summits, there are event experiences to suit what you want to achieve. Find out more about each of our GDS event experiences and contact us to learn even more.
Yes! We partner with leading brands all across the globe – for partnership opportunities please get in touch