Salvage your customer & employee experiences: intelligent task automation to the rescue

IN-PERSON EVENT
30 November 2023, Toronto 6:30 pm - 9:30 pm BST
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In partnership

Dinner Location: Canoe Restaurant

How are you implementing automation to improve productivity and business performance?

It’s a pivotal time for customer experience. Organizations in digital transformation are trying to make up for lost time during the pandemic and figure out how to do more with fewer resources and employees. How do you recruit and keep talent motivated? How do we deliver a best-in-class customer experience despite the constraints?

AI-powered automation can orchestrate experiences with a more holistic approach and more AI capabilities than ever to offer immediate relief from major challenges. AI-based business automation technologies are gaining traction and shifting from differentiator to table-stakes. RPA is among the most adopted business automation solutions among AI. So, where do you start?

Join IBM and a select group of your peers to learn new ways to automate your processes and stay competitive, boost efficiency, and reduce operational cost. The future is bright!

We hope to see you in Toronto!

View agenda

Discussion topics

Recruit and keep talent motivated

Deliver best-in-class CX

AI & automation to make better decisions

"These events are great for relationship building and early stage lead development tool"
Art DuRivage, VP Sales
"It's not a business of selling, it's a business of sharing. And so GDS helps create the environment to share with trust."
David Kidder, CEO & Co-Founder, Bionic
"It's all about exposure and visibility, right? Getting us in front of the right CEOs or the practitioners or whatever, bringing people together to share new techniques, new processes, and new technologies. "
Jason Mical, Cyber Security Evangelist, Devo
"It was a very qualified audience. It was exactly the level and the type of people we want to talk to. The dialogue, the nature of those one on ones gives you the ability to really understand what the client is seeking."
Hamp Hampton, Chief Revenue Officer, Cadalys

Event Agenda

Day one

6:30 pm - 7:00 pm

6:30 pm - 7:00 pm

Arrivals, welcome drinks, and networking

7:00 pm - 7:30 pm

7:00 pm - 7:30 pm

Event welcome and introductions

7:30 pm - 9:15 pm

7:30 pm - 9:15 pm

Table discussions and three-course dinner

9:15 pm - 9:30 pm

9:15 pm - 9:30 pm

Event Wrap Up

Day one

Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed

Accelerate your projects

Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.

An engaged experience

An expert host facilitates conversations, with live polling, Q&As, and gamification to ensure focused conversation

Discover next-level ideas

Ensure project success with access to industry experts and cutting edge thought leadership

De-risk new projects

Gain a range of insights from peers and technical experts who are current with emerging business trends.

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About IBM

IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world.

Find out more

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