Breakthrough Marketing in a Breakneck World
Join us at the GDS CMO Insight Summit in Tampa to discover how to stay agile in a world of constant change, exploring AI-driven content creation, predictive analytics, and advanced personalization at scale. Learn how to unlock actionable data insights while maintaining ethical standards, navigate the changing landscape of physical and digital touchpoints to combat digital fatigue, and optimize your MarTech stack for maximum efficiency.
Our exclusive talks from industry titans, expert-led masterclasses, interactive workshops, problem-solving roundtables will equip you to craft standout content for AI-powered search, leverage cutting-edge attribution models, and build a marketing team ready to drive revenue, bolster brand value, and foster lasting customer relationships.
Ready to ditch the outdated playbook and architect the future of marketing? Join us in Tampa and gain the competitive edge you need to not just survive but thrive.
Immerse yourself in thought-provoking insights
Exclusively curated from our previous
CMO Physical Summit
Core Themes
Marketing in Motion
Staying Agile in the Face of Change: Building marketing strategies that can adapt to real-time changes, consumer trends, and market shifts. Preparing your team for the changing roles and responsibilities in an AI-driven world, leveraging technology to free up your people for higher-value strategic and creative work.
The AI Advance for Smarter Marketing
Discover practical, ethical applications of AI for content creation, personalization, predictive analytics, and e-commerce dominance. We'll go beyond the hype and explore how to use AI to enhance human creativity, not replace it.
Data Done Right
Break down silos, ensure data privacy, and leverage actionable insights for hyper-personalized campaigns and precise attribution. Learn how to navigate the complex regulatory landscape and use data ethically to build customer trust. Go beyond basic reporting and discover advanced attribution models that reveal the true impact of your marketing efforts.
Digital Fatigue, Physical Revival
Seamlessly integrate physical and digital touchpoints, creating unforgettable customer journeys. Explore the resurgence of physical experiences as a powerful way to combat digital fatigue and create lasting brand impressions.
Optimize your MarTech Stack
Strategically leverage technology for maximum return. Streamlining tools to reduce and increase efficiency.
Hyper-Personalize at Scale
Learn to leverage the power of AI to move past basic segmenting and truly personalize at scale.
Agenda
12:00 pm - 12:45 pm
Networking Lunch
1:10 pm - 1:35 pm
Keynote
Unlocking the Power of the Brand
Join Tampa Bay Buccaneers, CMO, James Ruth’s for an engaging and dynamic session showcasing a compelling journey of brand transformation and fan engagement. This talk will empower brand leaders with actionable frameworks and inspiring insights on:
- Harnessing Data for Brand Reinvention: Discover how to leverage data insights beyond traditional reach metrics to redefine your brand’s core value proposition, vision, and storytelling.
- Cultivating Fan Loyalty and Vibrant Communities: Explore strategies to build impactful partnerships and unforgettable, immersive experiences that captivate and retain loyal audiences.
- Cross-Industry Innovation: Learn how marketing leaders across industries can adopt groundbreaking approaches from the dynamic sports world, including nostalgia-driven marketing, bridging generational gaps, and creating compelling hybrid physical-digital experiences.
1:40 pm - 2:20 pm
Panel
Marketing's AI Inflection Point
AI is already part of your toolkit—but now, the stakes (and the possibilities) are much higher. As the technology evolves at breakneck speed, we’re all looking for the north star of connecting innovation with measurable impact. Unlocking true value from AI means going beyond experimentation and zeroing in on real, ROI-driven outcomes.
Join our power-packed panel of forward-thinking marketing leaders as we dive into how they’re hoping to crack the ROI code on advanced AI. From reimagining ad creative to hyper-personalized experiences and next-level efficiency, we’re breaking down how GenAI is revolutionizing the game—and what that means for the bottom line. We’ll talk frameworks, ethics, KPIs, and real-world results, all geared toward helping you stay ahead of the curve (and your competition)!
- Building strong business cases for GenAI tools
- Ways to measure the real impact of AI on marketing KPIs
- Smart frameworks for assessing value in a fast-changing landscape
- Evaluating and prioritizing GenAI use cases across advertising, content generation, and personalization
2:20 pm - 2:45 pm
Masterclass
An ROI Revolution Masterclass - The Real Secret to Ads That Stick So You Can Stop Wasting Money
In an era of hyper-targeted ads, limitless data, and AI everywhere, cutting-edge technology alone won’t save your marketing dollars from going down the drain. This bold and refreshing session unpacks what truly makes ads memorable, engaging, and—most importantly—impactful. Get ready to rethink everything you thought you knew about attention and brand resonance.
2:50 pm - 3:00 pm
Networking Break
3:00 pm - 4:00 pm
Roundtables
Track 1: Personalization, Trust, and ROI in the Age of Automation
AI is no longer just a tool— it’s becoming the backbone of modern marketing. This roundtable dives into how brands are using generative and agentic AI to drive ROI through personalization, content efficiency, and real-time decision-making.
But with content at scale comes a critical question: how do we balance speed and efficiency with the quality and authenticity customers expect? What happens to brand voice and creative professionals when AI systems start making more marketing decisions than we do? How do brands stand out in a landscape increasingly shaped by answer engines, voice search, and platform convergence?
We'll explore:
- The impact of AI-generated content on audience perception and brand consistency
- How marketers should adapt as AI agents gain autonomy
- How to stay discoverable in a world of visual, voice, and zero-click search
- And how to balance emerging tech with values like trust and transparency
Join us to discuss the practical, ethical, and strategic dimensions of human-AI collaboration—and how they come together to create seamless, empathetic, and high-impact customer journeys.
Track 2: Data Discovery Supercharged
Are you spending too much time lost in the maze of your marketing data, struggling to find the insights that truly matter?
It's a common challenge – marketers are awash in data but often lack the efficient tools and techniques to effectively discover its hidden potential. Join this Roundtable to break free from data search frustration and empower you to stop wasting precious hours on fruitless data hunts and start uncovering game-changing insights, faster than ever before. We’ll delve into powerful techniques for metadata enrichment and intelligent search that will fundamentally transform how you interact with your data.
- Refine your data with laser precision: Learn how to leverage metadata to cleanse, organize, and enrich your data assets, ensuring clarity, accuracy, and ultimately, trust in your insights.
- Uncover hidden insights that were previously invisible: Discover the power of intelligent search strategies to navigate complex datasets and surface valuable patterns, correlations, and opportunities that would otherwise remain buried and untapped.
- Accelerate your entire marketing analysis workflow for a significant competitive advantage: Equip yourself with the methods to drastically reduce data search time, freeing up valuable resources and enabling your team to become more agile, responsive, and insight-driven in a fast-paced market.
Track 3: Loyalty & Lifecycle Marketing in the Modern Martech Stack
Today’s marketing leaders are reimagining customer engagement by leaning into smarter tech stacks, deeper personalization, and programs that prioritize long-term value. In this roundtable, we’ll explore how brands are evolving their loyalty strategies and lifecycle marketing efforts—leveraging first-party data, AI-driven personalization, team collaboration, and emerging tools to drive retention and stronger customer relationships. Expect a practical, open discussion on how AI is changing the game for personalization, what's working, what's not, and how to build toward sustainable growth.
Key Takeaways:
- Modern Loyalty Strategies
Explore how brands are designing loyalty programs that deepen customer connections and drive repeat engagement—without relying on third-party data. - Personalization at Every Stage
Share tactics for delivering relevant, timely, and AI-enhanced content across the full customer journey—from onboarding to reactivation.. - Lifecycle Marketing Meets Martech
Align your martech tools with your lifecycle strategy to support automated campaigns, AI-driven, behavior-based journeys, and real-time optimization.. - Proving Performance
Identify the key metrics and frameworks teams are using to track ROI, engagement, and lifetime value, especially as AI enhances data precision.. - Team Readiness & Execution
Talk through how to roll out new AI tools or tactics across your team—without overwhelming workflows or compromising the customer experience..
3:00 pm - 6:30 pm
1:1 Meetings
4:10 pm - 4:40 pm
Masterclass
Surfing The Black Wave of AI
How top CMOs ride the AI disruption and lead with personalized marketing in the age of marketing automation— with best-selling author and CEO of DBA | Adbox.io and a case study on Chick-fil-A's Center Stage.
6:30 pm - 7:20 pm
Cocktail Reception
7:20 pm - 9:30 pm
Gala Dinner
7:30 pm - 7:35 pm
Diamond Toast
8:30 pm - 8:55 pm
Dinner Keynote
From Booking to Belonging
As inboxes overflow and algorithms shift, Resy is helping restaurants break through by turning tables into stages and diners into evangelists. Join Resy’s Chief Marketing Officer, Hannah Kelly for actionable insights into how marketers can reset their strategies around presence, place, and personalization. Learn more about Resy’s ecosystem, spanning events, editorial, and data, and discover how in-person experiences can become a brand’s most powerful growth engine in the post-digital age.
7:00 am - 7:45 am
Breakfast
8:00 am - 8:20 am
Keynote
Marketing’s Seat at the Strategic Table
Marketing leaders today must not only master creativity but also adopt a scientific, data-driven mindset to solidify their strategic role within their organizations. In this insightful session, Maite Salazar, an accomplished marketing executive with extensive experience across sectors including financial services, healthcare, education, media, and more, explores how marketing teams can transition from tactical execution to becoming influential drivers of revenue and business strategy.
Drawing from her global expertise and deep experience in both B2B and B2C environments, Maite will discuss effective methods to leverage data insights despite their inherent imperfections, enhancing decision-making and proving marketing’s ROI. She'll share strategies for how marketers can assert their position at the C-suite table, effectively communicate value to executive stakeholders, and pivot quickly when results demand agility.
Join this session to learn how to:
- Navigate the integration of commercial strategy, marketing, and data analytics.
- Utilize data-driven insights to shape, justify, and adapt marketing strategies.
- Elevate marketing from order-taking to strategic business partnership.
- Demonstrate marketing’s direct impact on overall revenue and organizational success.
8:20 am - 8:40 am
Keynote
Beat Digital Fatigue Through Tangible Experiences
In an era of screen saturation, consumers crave real-world interactions. Amanda Croce, CMO of Club Pilates, shares how the world's largest Pilates brand is tackling digital fatigue head-on by significantly scaling experiential marketing alongside digital efforts. Learn their strategies—from grassroots pop-ups to national activations like "Club Pilates at Sea"—for building tangible connections, fostering community, and achieving remarkable ROI and brand loyalty in the physical world.
8:40 am - 9:10 am
Chatbots suck. Give your website a voice.
9:20 am - 12:10 pm
1:1 Meetings
9:20 am - 10:20 am
Roundtables
Track 1: Personalization, Trust, and ROI in the Age of Automation
AI is no longer just a tool— it’s becoming the backbone of modern marketing. This roundtable dives into how brands are using generative and agentic AI to drive ROI through personalization, content efficiency, and real-time decision-making.
But with content at scale comes a critical question: how do we balance speed and efficiency with the quality and authenticity customers expect? What happens to brand voice and creative professionals when AI systems start making more marketing decisions than we do? How do brands stand out in a landscape increasingly shaped by answer engines, voice search, and platform convergence?
We'll explore:
- The impact of AI-generated content on audience perception and brand consistency
- How marketers should adapt as AI agents gain autonomy
- How to stay discoverable in a world of visual, voice, and zero-click search
- And how to balance emerging tech with values like trust and transparency
Join us to discuss the practical, ethical, and strategic dimensions of human-AI collaboration—and how they come together to create seamless, empathetic, and high-impact customer journeys.
Track 2: Data Discovery Supercharged
Are you spending too much time lost in the maze of your marketing data, struggling to find the insights that truly matter?
It's a common challenge – marketers are awash in data but often lack the efficient tools and techniques to effectively discover its hidden potential. Join this Roundtable to break free from data search frustration and empower you to stop wasting precious hours on fruitless data hunts and start uncovering game-changing insights, faster than ever before. We’ll delve into powerful techniques for metadata enrichment and intelligent search that will fundamentally transform how you interact with your data.
- Refine your data with laser precision: Learn how to leverage metadata to cleanse, organize, and enrich your data assets, ensuring clarity, accuracy, and ultimately, trust in your insights.
- Uncover hidden insights that were previously invisible: Discover the power of intelligent search strategies to navigate complex datasets and surface valuable patterns, correlations, and opportunities that would otherwise remain buried and untapped.
- Accelerate your entire marketing analysis workflow for a significant competitive advantage: Equip yourself with the methods to drastically reduce data search time, freeing up valuable resources and enabling your team to become more agile, responsive, and insight-driven in a fast-paced market.
Track 3: Loyalty & Lifecycle Marketing in the Modern Martech Stack
Today’s marketing leaders are reimagining customer engagement by leaning into smarter tech stacks, deeper personalization, and programs that prioritize long-term value. In this roundtable, we’ll explore how brands are evolving their loyalty strategies and lifecycle marketing efforts—leveraging first-party data, AI-driven personalization, team collaboration, and emerging tools to drive retention and stronger customer relationships. Expect a practical, open discussion on how AI is changing the game for personalization, what's working, what's not, and how to build toward sustainable growth.
Key Takeaways:
- Modern Loyalty Strategies
Explore how brands are designing loyalty programs that deepen customer connections and drive repeat engagement—without relying on third-party data. - Personalization at Every Stage
Share tactics for delivering relevant, timely, and AI-enhanced content across the full customer journey—from onboarding to reactivation.. - Lifecycle Marketing Meets Martech
Align your martech tools with your lifecycle strategy to support automated campaigns, AI-driven, behavior-based journeys, and real-time optimization.. - Proving Performance
Identify the key metrics and frameworks teams are using to track ROI, engagement, and lifetime value, especially as AI enhances data precision.. - Team Readiness & Execution
Talk through how to roll out new AI tools or tactics across your team—without overwhelming workflows or compromising the customer experience..
10:30 am - 11:00 am
Keynote
From Legacy to Leading-Edge
Join Shriners, Chief Marketing Officer, Mel Bower for a behind the scenes look on how a century-old institution pivoted from primarily fundraising to actively marketing its patient-care services—using focused research, digital transformation, and strategic brand positioning to revolutionize community perceptions. He’ll share the real-world roadmap that took Shriners from minimal infrastructure to a robust, data-driven marketing operation.
11:05 am - 11:35 am
Workshop
The AI Revolution in Marketing: Past Lessons, Present Successes, and Future Innovations
12:00 pm - 12:45 pm
Networking Lunch
12:35 pm - 1:00 pm
Keynote
Tampa Bay's Marketing Moonshot
Patrick Harrison, the Chief Marketing Officer of Visit Tampa Bay, pulls back the curtain on their award-winning, unconventional marketing strategies. Learn how they've captured attention and boosted tourism through initiatives like famously flying an entire Kansas town to experience Florida's charm. Harrison emphasizes the power of compelling storytelling and building strong community partnerships as the driving force behind their success. Discover how Visit Tampa Bay stays ahead in the ever-evolving marketing landscape, constantly innovating and embracing bold ideas.
Key Insights Include:
- Fuel Your Marketing Fire: Curiosity and a passion for learning are essential in this dynamic industry.
- From Newsroom to Boardroom: Harrison shares how experiences in journalism and public relations provided a valuable foundation for his marketing career.
- Beyond Business Books: He suggests that reading biographies and autobiographies can offer surprisingly insightful business lessons.
- Innovation Needs Imperfection: Understand why failure is an inevitable and crucial part of marketing innovation and growth.
- More Than Just Promotion: Destination management organizations are vital for the overall growth and enhancement of their communities.
1:05 pm - 2:10 pm
1:1 Meetings
2:15 pm - 2:30 pm
Roundtable Reflections
Inside the CMO Roundtables: Trends & Takeaways
Innisbrook Golf Resort - Palm Harbor, FL
Driving through Innisbrook Resort’s welcome gates, you’ll get carried away by rolling hills and peaceful lakes set across the spacious property.
Why attend?
Connect with like-minded senior leaders for a curated agenda, focused on tackling your current business critical challenges and driving industry forward.
Be a part of exclusive shared learning, horizon scanning and actionable insights enabling organizations to deliver transformative strategies.
Build meaningful relationships with solution providers matched to your business priorities to help accelerate your projects and deliver your objectives.