Innovating for impact: Unmasking healthcare’s new frontier
The 2024 GDS Healthcare Summit will be a pivotal forum for industry leaders to navigate the transformative changes taking place in the healthcare arena. Core themes spotlight critical areas of focus, such as fostering payer & provider partnerships to optimize value-based care, and striking the delicate balance between human & AI collaboration for improved patient outcomes. Innovation in healthcare will take center stage, exploring the potential of data and digital tools in revolutionizing patient care. Simultaneously, the summit will address the imperative of improving healthcare engagement, seeking innovative strategies to elevate the overall patient and member experience. As leaders convene, the GDS NextGen Healthcare Summit promises to shape the future of healthcare through collaboration, innovation, and a commitment to equitable healthcare for all.
Agenda
1:10 pm - 1:30 pm
Keynote
The Medical Mindset: Balancing Quality Care & Financial Responsibility
This keynote will explore the concept of a medical mindset, a holistic approach that prioritizes patient needs while considering the broader healthcare ecosystem. The speaker will discuss how a medical mindset can guide decision-making, foster innovation, and drive sustainable healthcare practices. By focusing on patient-centered care, optimizing resource utilization, and creating a supportive work environment, healthcare organizations can achieve a delicate balance between quality care and financial responsibility.
1:35 pm - 2:15 pm
Panel
Track 1: From data to diagnosis: Harnessing the power of digital insights
Healthcare organizations are inundated with data, yet struggling to harness its full potential. This panel will delve into the challenges and opportunities surrounding data utilization in healthcare. Panelists will discuss the obstacles hindering data-driven decision-making, such as data quality, interoperability, and privacy concerns. The panel will explore strategies for overcoming these challenges and unlocking the value of data to improve patient outcomes, enhance operational efficiency, and drive innovation. Attendees will gain insights into best practices for data governance, analytics, and visualization, as well as the role of emerging technologies in transforming healthcare through data-driven insights.
2:15 pm - 2:40 pm
Keynote
3:00 pm - 4:00 pm
Roundtables
Track 1: Digitally AI powered workflows, care experiences, and patient intelligence
As healthcare navigates a digital transformation, the convergence of AI and advanced technologies is reshaping workflows, enhancing patient care, and unlocking unprecedented insights. This roundtable will explore how healthcare organizations can leverage AI-powered solutions to optimize operations, personalize patient experiences, and derive actionable intelligence from vast datasets. Participants will discuss the challenges and opportunities associated with implementing AI-driven initiatives, share best practices, and envision the future of healthcare, where data-driven decision-making becomes the norm.
Track 2: Healthcare's hidden costs: Rectifying operational inefficiencies
Healthcare organizations are under immense pressure to reduce costs while maintaining high-quality care. This roundtable will delve into the often-overlooked operational inefficiencies that contribute to inflated healthcare expenditures. This roundtable will discuss how proper change management and technological evolution can aid in operational efficiency. Participants will explore strategies for identifying and addressing these hidden costs, leveraging technology and human capital to optimize processes, and how we can ultimately improve financial performance without compromising patient care.
Track 3: Bridging the gap: Payer and provider relations
The relationship between payers and providers is a cornerstone of the healthcare ecosystem. This roundtable will explore the challenges and opportunities for enhancing collaboration between these two critical stakeholders. By examining both the human and technological dimensions of the payer-provider relationship, participants will delve into strategies for improving communication, streamlining administrative processes, and aligning incentives. The discussion will focus on the role of technology in fostering trust, transparency, and efficiency, while also emphasizing the importance of human connection and shared goals in driving better patient outcomes. This roundtable will provide a platform for payers and providers to share insights, identify common ground, and develop actionable solutions to enhance their partnership and ultimately improve the overall healthcare experience.
4:10 pm - 4:40 pm
Masterclass
Reimagining & Reinventing the Boardroom: A Health Equity Blueprint
Want to create a boardroom that truly makes a difference in healthcare? This masterclass is your roadmap. We'll delve deep into the complexities of health equity, transforming abstract concepts into actionable strategies. Discover how to build a board culture that prioritizes diversity, inclusion, and social responsibility. Learn to identify and address systemic barriers, measure your board's impact, and communicate effectively about your commitment to health equity. This isn't just about ticking boxes; it's about creating lasting change. Get ready to be inspired, challenged, and equipped with the tools to build a better boardroom. This masterclass will provide valuable insights and actionable steps to help you build a board that drives positive change in your community.
7:20 pm - 9:30 pm
Gala Dinner
8:30 pm - 9:00 pm
Dinner Keynote
From clicks to care: Patient driven support in the age of algorithms
Fitness Trackers, Alexa, Siri, TikTok. The digital age has ushered in unprecedented access to health information, empowering patients to take control of their well-being. However, digital redlining and the abundance of misinformation pose significant challenges to healthcare delivery. This keynote will explore the complex interplay between technology and patient engagement, highlighting the risks and rewards associated with digital health platforms. It will emphasize the critical role of healthcare providers in guiding patients through the digital landscape, fostering health literacy, and ensuring access to accurate and reliable information. By bridging the gap between technology and human connection, we can create a healthcare ecosystem that empowers patients, improves outcomes, and strengthens the patient-provider relationship.
8:00 am - 8:40 am
Panel
From burnout to breach: Mitigating risks in healthcare
Healthcare providers are facing unprecedented levels of burnout, with far-reaching consequences for both individuals and organizations. Panelists will discuss the alarming rise in burnout rates and its impact on patient care, including medical errors, decreased patient satisfaction, and increased turnover. Moreover, the panel will explore the critical link between burnout and cybersecurity risks, highlighting how fatigue and stress can contribute to vulnerabilities in healthcare systems. By quantifying the financial impact of burnout, including lost productivity, increased healthcare costs, and reputational damage, this panel will underscore the urgent need for comprehensive strategies to address this crisis and create a more sustainable and resilient healthcare workforce.
Discussion includes:
- What are the long term consequences of burnout for individuals and organizations?
- How does burnout manifest itself in different healthcare roles (physicians, nurses, administrators, payers)?
- How does burnout contribute to human error and cybersecurity vulnerabilities?
- How can technology be leveraged to support provider well-being and reduce burnout?
- How can we measure the return on investment (ROI) of burnout prevention initiatives?
8:40 am - 9:10 am
Keynote
Cyber Resilience: A Roadmap to Recovery
Bad actors continue to target healthcare creating disruption to life-saving critical care. Healthcare organizations both large and small have been attacked with the impact even being discussed at the US Senate. The message is clear, healthcare as critical infrastructure must be resilient in the face of disaster, man-made or otherwise. Please join us for this informative session to learn how to have confidence in your ability to recover within predictable and consistent timeframes.
Learning Objectives:
- Understand the risks to clinical system resiliency from cyber attacks (Why conventional resilience fails today)
- How to Identify Indicators of Compromise early to prevent infection or spread
- Be able to identify the area of infection rapidly for containment, communication and risk exposure
- Learn how to eliminate the cycle of recovery-infection
- Recover known good/clean data within hours not days or weeks
9:20 am - 10:20 am
Roundtables
Track 1: Digitally AI powered workflows, care experiences, and patient intelligence
As healthcare navigates a digital transformation, the convergence of AI and advanced technologies is reshaping workflows, enhancing patient care, and unlocking unprecedented insights. This roundtable will explore how healthcare organizations can leverage AI-powered solutions to optimize operations, personalize patient experiences, and derive actionable intelligence from vast datasets. Participants will discuss the challenges and opportunities associated with implementing AI-driven initiatives, share best practices, and envision the future of healthcare, where data-driven decision-making becomes the norm.
Track 2: Healthcare's hidden costs: Rectifying operational inefficiencies
Healthcare organizations are under immense pressure to reduce costs while maintaining high-quality care. This roundtable will delve into the often-overlooked operational inefficiencies that contribute to inflated healthcare expenditures. This roundtable will discuss how proper change management and technological evolution can aid in operational efficiency. Participants will explore strategies for identifying and addressing these hidden costs, leveraging technology and human capital to optimize processes, and how we can ultimately improve financial performance without compromising patient care.
Track 3: Bridging the gap: Payer and provider relations
The relationship between payers and providers is a cornerstone of the healthcare ecosystem. This roundtable will explore the challenges and opportunities for enhancing collaboration between these two critical stakeholders. By examining both the human and technological dimensions of the payer-provider relationship, participants will delve into strategies for improving communication, streamlining administrative processes, and aligning incentives. The discussion will focus on the role of technology in fostering trust, transparency, and efficiency, while also emphasizing the importance of human connection and shared goals in driving better patient outcomes. This roundtable will provide a platform for payers and providers to share insights, identify common ground, and develop actionable solutions to enhance their partnership and ultimately improve the overall healthcare experience.
10:30 am - 11:00 am
Future Focus Speakers
Sustainable healthcare: A prescription for the future
As healthcare grapples with rising costs and environmental challenges, sustainability emerges as a critical imperative. This panel will explore the intersection of technology and healthcare sustainability. We will discuss innovative solutions to reduce the industry's carbon footprint, optimize resource utilization, and improve patient outcomes. From eco-friendly adaptations to AI-driven energy management, panelists will share insights on practical strategies for creating a more sustainable healthcare sector. The discussion will also delve into the financial benefits of sustainability initiatives and the role of technology in driving a healthier planet and a healthier population.
12:45 pm - 1:10 pm
Closing Keynote
1:00 pm - 1:30 pm
Beyond the Challenges
Ritz Carlton Naples, Tiburon, FL
Nestled among native wetlands and migratory bird preserves The Ritz-Carlton Naples, Tiburón offers a sanctuary with serene spaces.
Why attend?
Connect with like-minded senior leaders for a curated agenda, focused on tackling your current business critical challenges and driving industry forward.
Be a part of exclusive shared learning, horizon scanning and actionable insights enabling organizations to deliver transformative strategies.
Build meaningful relationships with solution providers matched to your business priorities to help accelerate your projects and deliver your objectives.