Retail revolution: Embracing change in a dynamic marketplace
The retail industry is constantly evolving, driven by technological advancements, changing consumer behaviors, and emerging market dynamics. Explore the nuances of omnichannel strategies, innovative marketing, user experience, and digital advancements. Engage with industry leaders, share insights, and discover new approaches to stay competitive.
Immerse yourself in thought-provoking insights
Exclusively curated from our previous
Retail Physical Summit
Speakers
Shireesh Annam
Agenda
1:10 pm - 1:30 pm
Keynote
1:35 pm - 2:15 pm
Panel
From clicks to bricks: Mastering e-commerce and omnichannel strategies in retail
The retail industry is at a pivotal moment as e-commerce continues to dominate consumer preferences. Consumer demands are ever evolving, so how do retailers ensure they are meeting consumers where they are.
This session focuses on the dynamic growth of online shopping and the critical role of omnichannel strategies in the retail sector. We will examine how retailers are merging their online and offline efforts to offer cohesive shopping experiences, highlighting key innovations such as buy online, pick up in-store (BOPIS), and curbside pickup.
Topic discussions will include:
- How well are we integrating our online and offline operations?
- Are we effectively managing the challenges that come with merging these two worlds?
2:15 pm - 2:40 pm
Keynote
3:00 pm - 4:00 pm
Roundtables
Track 1: Future-proof Retail: Harnessing AI, AR, and VR to transform shopping experiences
The future of retail lies in the seamless integration of advanced technologies. While the technology continues to generate significant industry hype, how are forward-thinking retailers and brands cutting through the noise to find and implement meaningful, value-driving AI applications?
This session will focus on how artificial intelligence and machine learning are being utilized to streamline inventory management, predict demand with greater accuracy, and tailor marketing efforts to individual consumers. We will also explore the role of augmented reality (AR) and virtual reality (VR) in providing immersive and interactive shopping experiences, such as virtual try-ons and product demos.
During this round table we will cover:
- How are advanced algorithms and data analytics enabling retailers to predict consumer demand with greater accuracy, and how does this improve inventory planning and customer satisfaction?
- How are retailers using AI and machine learning to optimize inventory management, reduce waste, and ensure products are available when and where customers need them?
Track 2: Beyond transactions: The power of personalization for enhanced CX
As retail continues to evolve, personalization and exceptional customer service have become crucial for success. Slick content marketing, beautiful, high-quality imagery, shoppable video, AI-based recommendation tools, and human-like chatbots are just some of the tactics and technologies that make digital shopping more engaging.
How can retailers leverage the power of AI and data analytics to create personalized shopping experiences that truly resonate with consumers? From individualized product recommendations to targeted marketing messages, personalization is driving customer engagement and loyalty.
During this round table we will cover:
- How can AI be utilized to analyze customer data and map out detailed customer journeys, and in what ways can this information help retailers create highly personalized shopping experiences?
- How can retailers balance the need for personalized experiences with consumers' expectations for privacy and data security, ensuring transparency and building trust?
Track 3: The social commerce revolution: Harnessing social media for retail success
Social media is not just for engagement anymore - it's for shopping. This session focuses on the rise of social commerce, where platforms like Instagram, Facebook, and TikTok have become pivotal sales channels. Learn how users can seamlessly shop through social media posts and ads and discover the impact of influencer marketing in driving sales.
We will discuss best practices for leveraging influencers to create authentic, compelling content that resonates with audiences and boosts brand messaging. Join us to gain insights into crafting effective social commerce strategies that convert social interactions into sales.
7:20 pm - 9:30 pm
Gala Dinner
8:30 pm - 9:00 pm
Dinner Keynote
8:00 am - 8:40 am
Panel
Redefining retail: Harnessing digital transformation for innovation and customer-centricity
Digital transformation is revolutionizing the retail sector, bringing forth innovative business models and creating new revenue opportunities.
So how are retailers leveraging digital technologies to optimize their operations, improve efficiency, and reduce costs?
We will explore the power of personalization and customer insights, showcasing how data analytics enables retailers to offer tailored shopping experiences. Discover the strategies and technologies driving this transformation and learn how to harness these innovations to stay competitive in the evolving retail market.
Topic discussions will include:
- What are some innovative digital-first business models in retail, and how do they differ from traditional retail models in terms of cost savings, customer reach, and potential risks?
- How are retailers leveraging automation to optimize operations and reduce costs, and what are some examples of automated systems in inventory management, order fulfilment, and customer service?
8:40 am - 9:10 am
Keynote
9:20 am - 10:20 am
Roundtables
Track 1: Future-proof retail: Harnessing AI, AR, and VR to transform shopping experiences
The future of retail lies in the seamless integration of advanced technologies. While the technology continues to generate significant industry hype, how are forward-thinking retailers and brands cutting through the noise to find and implement meaningful, value-driving AI applications?
This session will focus on how artificial intelligence and machine learning are being utilized to streamline inventory management, predict demand with greater accuracy, and tailor marketing efforts to individual consumers. We will also explore the role of augmented reality (AR) and virtual reality (VR) in providing immersive and interactive shopping experiences, such as virtual try-ons and product demos.
During this round table we will cover:
- How are advanced algorithms and data analytics enabling retailers to predict consumer demand with greater accuracy, and how does this improve inventory planning and customer satisfaction?
- How are retailers using AI and machine learning to optimize inventory management, reduce waste, and ensure products are available when and where customers need them?
Track 2: Beyond transactions: The power of personalization for enhanced CX
As retail continues to evolve, personalization and exceptional customer service have become crucial for success. Slick content marketing, beautiful, high-quality imagery, shoppable video, AI-based recommendation tools, and human-like chatbots are just some of the tactics and technologies that make digital shopping more engaging.
How can retailers leverage the power of AI and data analytics to create personalized shopping experiences that truly resonate with consumers? From individualized product recommendations to targeted marketing messages, personalization is driving customer engagement and loyalty.
During this round table we will cover:
- How can AI be utilized to analyze customer data and map out detailed customer journeys, and in what ways can this information help retailers create highly personalized shopping experiences?
- How can retailers balance the need for personalized experiences with consumers' expectations for privacy and data security, ensuring transparency and building trust?
Track 3: The social commerce revolution: Harnessing social media for retail success
Social media is not just for engagement anymore - it's for shopping. This session focuses on the rise of social commerce, where platforms like Instagram, Facebook, and TikTok have become pivotal sales channels. Learn how users can seamlessly shop through social media posts and ads and discover the impact of influencer marketing in driving sales.
We will discuss best practices for leveraging influencers to create authentic, compelling content that resonates with audiences and boosts brand messaging. Join us to gain insights into crafting effective social commerce strategies that convert social interactions into sales.
12:45 pm - 1:10 pm
Closing Keynote
Is it time to invest in AI for your organization?
1:10 pm - 1:30 pm
Beyond the Challenges
Ritz Carlton Naples, Tiburon, FL
Nestled among native wetlands and migratory bird preserves The Ritz-Carlton Naples, Tiburón offers a sanctuary with serene spaces.
Why attend?
Connect with like-minded senior leaders for a curated agenda, focused on tackling your current business critical challenges and driving industry forward.
Be a part of exclusive shared learning, horizon scanning and actionable insights enabling organizations to deliver transformative strategies.
Build meaningful relationships with solution providers matched to your business priorities to help accelerate your projects and deliver your objectives.
