On 3-5 April 2017 at the five-star Omni Barton Creek Resort, the US edition of our NG Retail Summit brought together senior retail decision-makers and business leaders from across North America to discuss current industry challenges – and how best to tackle them.

The summit focused on key topics such as: the role of digital in improving customer engagement and loyalty; how to deliver a true omnichannel experience in an increasingly mobile-first world; and the growing importance of blending online and offline data for a 360-degree customer view.

From case studies that lift the lid on operations inside best-in-class organisations, to workshops and collaborative sessions that focus on real challenges and future technology innovations, to one-to-one meetings with industry peers offering practical advice tailored to your specific needs, the summit provided everything needed to implement your key projects more effectively.