Taking place from 7 – 9 October 2019 at the wonderful Powerscourt Hotel Resort and Spa in Wicklow, Ireland, the European edition of our NG Retail Summit will bring together Directors, VPs & Chiefs of Retail, Technology, Marketing & Operations from across the continent to share experiences, discuss current challenges – and find pragmatic solutions to help deliver meaningful results.

The summit will look at a number of key themes, including: personalisation, AI, data & analytics, the new consumer, retail employees & what happened to omnichannel?

From case studies that lift the lid on operations inside best-in-class organisations, to workshops, panels and oxford style debates that focus on real challenges and future innovations, to one-to-one meetings with industry peers offering practical advice tailored to your specific needs, the summit provides you with everything you need to implement your key projects more effectively.

Our Approach

Every GDS Summit has one stated aim: to help attending executives implement their key projects more effectively. We do this by developing an in-depth understanding of those executives' project needs, the business outcomes they want to achieve, and the challenges they face in terms of hitting those goals.

Who Attends

Our summits are designed for executives looking to take their business to the next level – from market-leading brands to disruptive new entrants. As such, we’ve worked with some of the world’s best-loved and most forward-thinking businesses.
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Attendees Include

The upcoming summit will welcome executives from some of the world's biggest and most recognisable firms - as well as the most forward-thinking - as they look to address their project challenges.
Image of Seth Ellison
Seth Ellison
President & EVP
Levi’s
Image of Rien Jansen
Rien Jansen
MD
BonPrix
Image of Marcin Jasiak
Marcin Jasiak
President Europe & Russia
L’Occitane Group
Image of Katharina Sutch
Katharina Sutch
Director Shopper & Omnichannel Activation
LEGO Group
Image of Chris Lamontagne
Chris Lamontagne
CEO
Teespring
Image of Hash Ladha
Hash Ladha
CEO
Oasis & Warehouse
Image of Thomas Rasmussen
Thomas Rasmussen
COO
Intersport
Image of Maria Murphy
Maria Murphy
Head of UX
FeelUnique
Image of James McGhee
James McGhee
Head of UX
Footasylum
Image of Kai Herzberger
Kai Herzberger
Group Director DACH & EMEA, eCommerce & Transformational Retail
Facebook
Image of Stuart Hill
Stuart Hill
VP Logistics
Farfetch
Image of Stefan Hesse
Stefan Hesse
Board Member
GS1

6 Challenges in Retail

Our summit is focused on solving your strategic challenges
  • Identifying the differences in the new generation; employees, customers
  • Recognising which technologies will solve a problem you have, and which are searching for a problem to fix
  • Determining the role of the future store in a world of experience economy
  • Understanding the online & offline power play & knowing how these two channels can work best together
  • Leveraging your data to provide truly personal, relevant recommendations to better customer experience without being creepy 
  • Gaining & protecting market share 
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Summit Schedule

3 Days - 3 Summit Themes - 5 Workshops
Day 1
Day 2
Day 3
Monday October 7, 2019
Summit registration
1:00pm - 6:00pm

Grab your name badge, say hello, activate the onsite app and prepare to leave the office behind for two-and-a-half days of networking, learning and intelligence gathering.

Welcome remarks and briefings
2:30pm - 2:45pm

What? When? How? Where? Join our Master of Ceremonies for a brief welcome and orientation session, where we’ll explain your itinerary for the next few days.

Panel Discussion
2:45pm - 3:30pm
The End of the World [as we know it]
headshot of Kai Herzberger
Kai Herzberger
Group Director DACH & EMEA, eCommerce & Transformational Retail - Facebook
headshot of Dragan Radojevic
Dragan Radojevic
Retail Innovation Director - Euronics
Interview
3:30pm - 3:50pm
Leading the pack – spearheading the revolution
Roundtable
3:50pm - 5:00pm
Personalisation: No longer an option
Roundtable
3:50pm - 5:00pm
Omnichannel – what happened?
headshot of Stefan Hesse
Stefan Hesse
Board Member - GS1
Roundtable
3:50pm - 5:00pm
AI, Data & Analytics
Roundtable
3:50pm - 5:00pm
Retail Employees
headshot of Niko Kontoyannis
Niko Kontoyannis
Head of Retail - Breitling
Roundtable
3:50pm - 5:00pm
The New Consumer: Principles, wants, spending habits, lifestyle, expectations
headshot of Katharina Sutch
Katharina Sutch
Director Shopper & Omnichannel Activation - LEGO Group
Roundtable
5:00pm - 5:30pm
Roundtable feedback
Networking drinks
6:00pm - 7:00pm

Time to kick off your heels, loosen those ties and get to know your fellow summit attendees. Relax, drinks are on us.

Gala Dinner
7:00pm - 10:00pm

Time for some fun; you’ve earned it. Join us for dinner.

Keynote
8:00pm - 8:30pm
Reinventing the retail wheel: Levi Strauss & Co; the story of a 160 year old startup
headshot of Seth Ellison
Seth Ellison
President & EVP - Levi’s
Tuesday October 8, 2019
Breakfast
7:00am - 7:50am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Welcome remarks
7:50am - 8:00am

Details To Follow.

Keynote Speech
8:00am - 8:20am
The Age of the Customer
headshot of Hash Ladha
Hash Ladha
CEO - Oasis & Warehouse
Keynote
8:20am - 8:50am
Adapting to living in an Experience Economy
Panel Discussion
8:50am - 9:20am
Panel: Retail Tech: Gimmick or Game-Changer?
Oxford Style Debate and Live Polling
9:20am - 10:00am
A level playing field: Bricks vs. Clicks
headshot of Simon Calvert
Simon Calvert
Director Trading - Bonmarché
Coffee & networking
10:00am - 10:20am

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Panel Discussion
10:20am - 11:00am
The Welcome Stranger – how do you make the most of a first impression?
headshot of Maria Murphy
Maria Murphy
Head of UX - FeelUnique
headshot of James McGhee
James McGhee
Head of UX - Footasylum
headshot of Jens-Ole Boelsen
Jens-Ole Boelsen
Head of UX - Otto Group
Workshop
11:00am - 11:40am
Mobile - the link between online & offline
Panel Discussion
11:40am - 12:20pm
Winning the market share battle
Keynote
12:20pm - 12:50pm
Differentiate. Don’t compete.
Networking Lunch
12:50pm - 1:50pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch, and prepare to meet the afternoon head-on.

Roundtable
1:50pm - 2:40pm
Roundtables
Workshop
2:40pm - 3:20pm
Taking away the pain of paying
Case Study
3:20pm - 4:00pm
The Holistic In-Store Retail Experience
headshot of Rien Jansen
Rien Jansen
MD - BonPrix
Panel Discussion
4:00pm - 4:40pm
The Alliance of Retail & Technology
Coffee & networking
4:40pm - 5:00pm

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Oxford Style Debate and Live Polling
5:00pm - 5:40pm
Discounts - a necessary evil?
Keynote
5:40pm - 6:10pm
Instagram - the world's biggest department store?
headshot of Chris Lamontagne
Chris Lamontagne
CEO - Teespring
Attendee downtime
6:00pm - 7:00pm

Time for a well-deserved break in your busy schedules.

Drinks, Gala Dinner & Entertainment
7:00pm - 10:00pm

Time for some fun; you’ve earned it. Join us for our second night’s dinner and entertainment. Details to follow.

Wednesday October 9, 2019
Breakfast
7:30 am - 8:20 am

The most important meal of the day. Get yourself set for a productive day by joining us for coffee, croissants and more.

Welcome remarks
8:20 am - 8:30 am

Details To Follow.

Panel Discussion
8:30 am - 8:50 am
Gen Z: The true digital natives
headshot of Marcin Jasiak
Marcin Jasiak
President Europe & Russia - L’Occitane Group
Keynote
8:50 am - 9:20 am
What is next for AI?
Roundtable
9:20 am - 10:00 am
Roundtables
Coffee & networking
10:00 am - 10:30 am

Take advantage of time to network with fellow summit attendees and further discuss your business transformation projects.

Workshop
10:30 am - 11:10 am
Is the future of retail drop shipping?
headshot of Stuart Hill
Stuart Hill
VP Logistics - Farfetch
Workshop
11:10 am - 11:50 am
The Future of Loyalty
Workshop
11:50 am - 12:30 pm
Closing panel & wrap up: So what's next…
Lunch & farewells
12:30 pm - 1:30 pm

Worked up an appetite? Recharge those batteries with our buffet-style lunch for your journey home.

Summit Location

Powerscourt Hotel Resort and Spa, Wicklow, Ireland

Our events take place at some of the most prestigious venues in the world. Five-star accommodation, dining and amenities make attending one of our summits both business and pleasure. Being productive has never been so much fun.

Latest Case Study

Senior executives love our summits because of the unparalleled opportunity to meet people with ideas on how to move their key projects forward. But don’t just take our word for it…

To discuss how GDS Summits can help you solve your project challenges contact us on: 0117 921 4000 or email sayhello@gdsgroup.com.

Join us at the Upcoming Event

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