In today's landscape of rapidly evolving communication channels, maintaining compliance is a paramount concern for business. With communication recording and transcription becoming integral, ensuring consistent compliance across numerous channels requires comprehensive strategies that encompass not only the technology to capture and archive communications but also the expertise to navigate complex regulatory frameworks that differ across industries and regions. Moreover, the evolution of communication tools often outpaces the establishment of compliance guidelines, leaving companies in a constant race to adapt and maintain adherence to evolving standards.

However, amidst these challenges lie opportunities for companies that prioritize communication compliance. Beyond avoiding legal repercussions and financial penalties, aligning with regulatory requirements can enhance trust and credibility among stakeholders. Ultimately, embracing compliance not only mitigates risks but also positions companies to thrive in an environment where regulatory adherence is increasingly intertwined with corporate success. So, where do we start?

.Join Verint, TM Group, and fellow likeminded executives as we discuss your challenges as well as solutions to capture, analyze, and control communications data – and turn regulatory compliance into a strategic advantage.

About Verint

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.

Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results.

The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners.

With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results.

Our industry focus helps KPMG firms’ professionals develop a rich understanding of clients' businesses and the insight, skills and resources required to address industry-specific issues and opportunities.

The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such

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About TM Group

With over two decades of experience installing and managing compliance solutions for some of the Nordics' largest financial organizations, TM Group is the undisputed leader in recording and compliance technology in the Nordic region . Our team of seasoned professionals will keep, safeguard, and make your recordings available, ensuring that your business is always fully compliant and out of harm's way

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