How AI is revolutionizing the quick-service restaurant industry

22 February 2024, America 12:00 pm - 1:30 pm EST

How can artificial intelligence improve operations, customer experience, and profitability for QSR franchises?

According to research by McKinsey & Company, “rising labor costs and frequent worker shortages – coupled with rapid advancements in technology – are making automation one potential route to operational efficiency, allowing employees to be redeployed to higher value activities.” This is why AI in quick-service restaurants is more than a trend; it’s the future of helping the QSR industry streamline operations, reduce costs, and boost profits.

AI can help in areas such as dynamic pricing, order automation, personalized marketing, enhanced customer service, improved loyalty programs, and better staffing and scheduling, just to name a few. For example, best in class QSR’s such as McDonald’s have leveraged AI to automate drive-through lanes, thus streamlining and enhancing the customer experience. So, how can your QSR join their ranks and be part of the AI revolution?

.Join Dialexa, an IBM company, and a select group of likeminded executives as we discuss your current challenges as well as use cases and best practices for the use of AI and automation

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Event host

Mark Canada

Client Partner

Josh Rives

Principal, Product Engineering
Josh has spent the last 20 years providing great technology solutions for his clients. From the size of the find out more

About Dialexa

Dialexa, an IBM Company, is a digital product engineering firm headquartered in Dallas, Texas that believes every company must become a great technology company. Dialexa partners with today's most innovative companies to create cutting-edge technology products and business solutions to disrupt industries, transform companies, and drive measurable business outcomes.

Find out more

Discussion topics

What have been your biggest pain points with creating or supporting a digital product or portfolio of products?

What strategies can Fast Casual and QSRs adopt to accelerate their tech transformation journeys and fully unlock the potential of AI and automation?

How can your QSR remain competitive by improving delivery speed and CX?

Why Attend

Closed door, tailored conversations to benchmark, share and get better equipped to solve complex transformation projects.

Experience shared learning

Meet industry leading like-minded executives tackling similar initiatives.

Benchmark with your industry peers

Discover and network to gain expertise and experience on how to best act and succeed.

Accelerate your projects

Accelerate In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.

"Very engaging on the right topics and with the right people, I very much look forward to (attending more) in the future"
Alex Boehme, CTO, H&M Group
"Since the session I did have several of the attendees reach out to me. We were able to grow our networks, connect together, share experiences, and I look forward to continuing those dialogs into the future"
Jeffrey Johnson, Vice President, Chief Information Security Officer and Chief Security Officer, Siemens Health Affairs for North America
"A great mixture of good topics, great technology, very engaging and having some leading experts in the field being there"
Dr Brian Letort, Fellow & Chief Enterprise Architect, Northrop Grumman
"It's not a business of selling, it's a business of sharing. And so GDS helps create the environment to share with trust."
David Kidder, CEO & Co-Founder, Bionic
"The roundtables were really valuable sessions."
Mike Welna, Senior Information Security Director, Boys Town
"I made quite a few contacts that will be beneficial to me."
Margaret Bond, Director of Cyber Security, Numotion
"This is not your typical zoom. This is a lot more innovative. The look and feel is far more advanced than what I've seen before. "
Marty Sprinzen, Founder & CEO, Vantiq

Digital event benefits

Solve key challenges and ensure relevant discussions connect with outcomes efficiently and at pace.


Access to industry leading like-minded executives tackling similar initiatives


Collaborate and network to gain expertise and experience on how to best act and succeed


In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges

Apply to attend

Meet with fellow industry leaders and solve today’s greatest business challenges.

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