Making IT work smarter, not harder
IT - ROUNDTABLE
How AI is transforming the ITSM landscape, scaling IT maturity, and helping teams do more
Today’s IT teams do so much more than just ‘keep the lights on’—they’re powering experiences that help drive strategic value. But scaling IT operations while managing growing demands and limited resources requires a strategic approach.
So, what’s really moving the needle? How are best-in-class organisations delivering impact across cost, speed, and employee experience? How are they boosting productivity, cutting legacy tools, and improving IT efficiency?
Join experts from Freshworks, along with a group of likeminded peers, as we explore how organisations can effectively scale IT capabilities, optimise costs, and adopt practical solutions—including AI—to drive innovation and efficiency without compromising on sustainability. You’ll discover strategies to advance IT maturity, enhance efficiency, and integrate AI as a key enabler for growth and innovation, so your teams can work smarter, not harder!
Event host
Anand Elangovan
About Freshworks
Freshworks provides people-first, AI service software that organizations use to deliver exceptional customer and employee experiences. More than 68,000 companies, including American Express, Bridgestone, Databricks, Fila, Nucor and Sony choose Freshworks’ uncomplicated solutions to increase efficiency and loyalty.
Discussion topics
What challenges reflect your current IT service management situation?
Where will AI help IT scaling?
How do you keep up with new capabilities while managing costs?
Why Attend
Experience shared learning
Meet industry leading like-minded executives tackling similar initiatives.
Benchmark with your industry peers
Discover and network to gain expertise and experience on how to best act and succeed.
Accelerate your projects
Accelerate in-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges.
Digital event benefits
Meet
Access to industry leading like-minded executives tackling similar initiatives
Discover
Collaborate and network to gain expertise and experience on how to best act and succeed
Accelerate
In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
Apply to attend
Meet with fellow industry leaders and solve today’s greatest business challenges.
Thank you for your interest. One of the team will be in touch soon.
Frequently asked questions
A Digital Roundtable from GDS Group is a tailored, 90-minute closed-door discussion between senior decision makers actively seeking innovative technological solutions and solution providers from global leading brands who come together to solve business challenges.
There are a couple of ways you can participate in a GDS event experience; as a partner or as an attendee. Whichever you are interested in, do get in touch
Global senior decision makers from leading industry brands attend our event experiences. Between 2020 to May 2023, 34,473 senior executives attended our event experiences. If you are interested in attending a GDS event experience, please check out our upcoming events
Our event experiences all provide all kinds of opportunities for your business. Just as every organization is different, so too are our event experiences. From smaller closed-door roundtables right up to 3-day summits, there are event experiences to suit what you want to achieve. Find out more about each of our GDS event experiences and contact us to learn even more.
Yes! We partner with leading brands all across the globe – for partnership opportunities please get in touch