What’s the role of AI in IT Service and operations Management in today’s digital era?
In an era of rapid technological advancement, manufacturing processes are evolving. The advent of Industry 4.0 and ongoing economic uncertainty have introduced new complexities to IT environments. Legacy systems and insufficient workflow automation could hold manufacturers back.
To bridge the gap between industry advancements and manufacturing excellence, IT Service Management (ITSM) will need to transform, too.
Manufacturers leading the way are enhancing the IT experience across the organization. They’re streamlining operations from the shop floor to the front office and experiencing 57% faster ticket resolution.
Join thought leaders from Freshworks, along with a group of your fellow manufacturing peers, as we discuss ITSM strategies for the future, including the role AI will play in ensuring seamless operations.
Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to implement and designed for the end user, more than 50,000 companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Access to industry leading like-minded executives tackling similar initiatives
Collaborate and network to gain expertise and experience on how to best act and succeed
In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
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Meet with fellow industry leaders and solve today’s greatest business challenges.
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A Digital Roundtable from GDS Group is a tailored, 90-minute closed-door discussion between senior decision makers actively seeking innovative technological solutions and solution providers from global leading brands who come together to solve business challenges.
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