Insights are our eXpertise

Our team of experts conduct original research and analysis, sharing our expertise to actively contribute to the conversation, with new insights and industry perspectives.
Insights are our Expertise

Return on eXpertise



Gain access to essential insights and content.

Valuable real-life, real-time insights through a variety of channels, including blogs and podcasts. For more in-depth research, there are a variety of resources, such as eBooks, reports, and white papers that enable you to outpace the speed of change.

Through original research and analysis, we provide unique insights and perspectives on the latest developments. We are not bystanders, we are active participants in shaping the future, sharing our expertise and driving meaningful discussions in your industry.

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Evolving horizons:
The future of pipeline generation


Unlock the secrets of 346 senior sales and marketing leaders to elevate your 2024 strategies. Unlock insights into evolving budgets, shifting priorities, and key growth areas.

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CX
Article

From Notifications to Enhanced Communications

Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
Kristina Cartwright
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CX
Article

Customer Experience – The Trends of 2022 & Beyond

Create new digital communications interactions by turning notifications and transactions into meaningful conversations and to stay ahead of the curve.
Balve Bains
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CX
Article

Instant Gratification – When Self-Help Is the Best Help

How to give digital-first customers what they want, when they want it without creating friction points.
Alex Wood
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Operations
Article

Trends Transforming Frontline Operations Management

Versatility is the name of the game in the modern business, so how might we bolster our frontline operations to make it a reality?
Ellen Fearnley
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IT
Article

3 Pillars of Web 3.0: More than Crypto

Web 3.0 is set to redefine the internet but what are some of the cornerstones we can expect to come to the fore?
Colin Cosell
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IT
Article

The Challenges of Implementing AI: Part 1

How Artificial Intelligence (AI) is shaping the future.
Stephanie Garey
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Marketing
Article

Are you Marketing to Me?! Personalization at Scale

How can we create an irreplaceable role for our brand in consumers’ lives with personalized marketing?
Julia Belle
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HR
Article

How to Create a Culture of Compliance

Protecting your people, protecting your brand
Kelley Iuele
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CX
Article

Transforming CX for the Millennial and Gen Z Buyer

The Future of CX - How to connect, engage and convert the Millennial and Gen Z consumer.
Kristina Cartwright
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