Banking on innovation: Driving the future of finance
Join us for a stand-out summit that unites industry leaders, innovators, and experts to explore the cutting-edge advancements transforming the banking sector. This event will have a focus on the latest developments in AI, blockchain, fintech, and digital banking, highlighting their impact on customer experience, security, and operational efficiency. Attendees will gain insights from thought-provoking keynote sessions, engaging panel discussions, and interactive workshops. Join us to network, collaborate, and harness the power of innovation to drive the future of finance, ensuring your institution stays ahead in a rapidly evolving landscape.
Speakers
Jeffrey DiMuro
Dr. Denise Turley
Agenda
1:10 pm - 1:35 pm
Keynote
1:35 pm - 2:20 pm
Panel
Revolutionizing banking operations: The role of automation, AI, & ML
2:20 pm - 2:45 pm
Keynote
3:00 pm - 4:00 pm
Roundtables
Track 1: Automating finance: Leveraging predictive tools
As evidenced in the 2024 Digital Banking Performance Metrics Report, the shift toward digital channels in financial services shows no sign of slowing down. 42% of financial institutions have already deployed machine learning and over half will have deployed the technology by the end of the year.
One major advantage is the ability to process and analyze vast amounts of data quickly and accurately. Predictive tools can identify patterns and trends in financial data, enabling companies to make informed decisions and forecasts, leading to increased efficiency and productivity. Additionally, predictive analytics can enhance risk management by identifying potential financial risks and opportunities.
However, automation in finance also comes with its drawbacks. Automation can lead to significant workforce reductions and require employees to acquire new skills to remain relevant in the job market. The reliance on predictive tools raises concerns about data security and privacy. So, how do you strike the right balance?
Join this roundtable discussion as we explore automation, the risks and rewards and how to deliver transparent, compliant, customer centric experiences in banking.
Track 2: Harnessing generative AI: Enhancing CX in banking
The banking sector’s spending on generative AI is projected to surge to $84.99 billion dollars by 2030, according to Statista. AI-driven chatbots and virtual assistants can provide personalized customer experiences. These tools can handle a large volume of customer inquiries, offer tailored financial advice, and perform routine transactions. All of which can improve customer satisfaction and reduce the workload on human employees.
Despite the advantages AI in banking also comes with drawbacks and risks. One of the primary concerns is with data security and privacy. AI systems require access to large datasets, which often include sensitive customer information, raising the risk of breaches and cyberattacks. Another issue is the potential for biased or inaccurate AI models.
Join this roundtable to discuss how to maximize the benefits while mitigating the risks and adopt a balanced approach when implementing generative AI.
Track 3: Regulations, compliance, and governance: A strategic overview
Banks face significant challenges due to the ever-evolving regulatory landscape. Regulatory requirements are often complex and can vary significantly across different jurisdictions, creating a maze of compliance obligations.
Compliance with regulatory requirements imposes a heavy burden on banks. They must invest in robust compliance programs, which include hiring specialized staff, implementing advanced technological solutions, and conducting regular audits and risk assessments. While effective governance is crucial to navigate regulatory and compliance challenges successfully. How are you striking the right balance?
Join this roundtable as we discuss how to mitigate misalignment between governance frameworks and regulatory compliance and avoid gaps in oversight and increased risk exposure.
4:10 pm - 4:40 pm
Collaboration Corner
Blockchain beyond crypto: Real-world applications in banking
7:30 pm - 9:30 pm
Gala Dinner
8:30 pm - 8:50 pm
Dinner Keynote
8:00 am - 8:40 am
Panel
Balancing convenience & security in digital banking
8:40 am - 9:10 am
Keynote
9:20 am - 10:20 am
Roundtables
Track 1: Automating finance: Leveraging predictive tools
As evidenced in the 2024 Digital Banking Performance Metrics Report, the shift toward digital channels in financial services shows no sign of slowing down. 42% of financial institutions have already deployed machine learning and over half will have deployed the technology by the end of the year.
One major advantage is the ability to process and analyze vast amounts of data quickly and accurately. Predictive tools can identify patterns and trends in financial data, enabling companies to make informed decisions and forecasts, leading to increased efficiency and productivity. Additionally, predictive analytics can enhance risk management by identifying potential financial risks and opportunities.
However, automation in finance also comes with its drawbacks. Automation can lead to significant workforce reductions and require employees to acquire new skills to remain relevant in the job market. The reliance on predictive tools raises concerns about data security and privacy. So, how do you strike the right balance?
Join this roundtable discussion as we explore automation, the risks and rewards and how to deliver transparent, compliant, customer centric experiences in banking.
Track 2: Harnessing generative AI: Enhancing CX in banking
The banking sector’s spending on generative AI is projected to surge to $84.99 billion dollars by 2030, according to Statista. AI-driven chatbots and virtual assistants can provide personalized customer experiences. These tools can handle a large volume of customer inquiries, offer tailored financial advice, and perform routine transactions. All of which can improve customer satisfaction and reduce the workload on human employees.
Despite the advantages AI in banking also comes with drawbacks and risks. One of the primary concerns is with data security and privacy. AI systems require access to large datasets, which often include sensitive customer information, raising the risk of breaches and cyberattacks. Another issue is the potential for biased or inaccurate AI models.
Join this roundtable to discuss how to maximize the benefits while mitigating the risks and adopt a balanced approach when implementing generative AI.
Track 3: Regulations, compliance, and governance: A strategic overview
Banks face significant challenges due to the ever-evolving regulatory landscape. Regulatory requirements are often complex and can vary significantly across different jurisdictions, creating a maze of compliance obligations.
Compliance with regulatory requirements imposes a heavy burden on banks. They must invest in robust compliance programs, which include hiring specialized staff, implementing advanced technological solutions, and conducting regular audits and risk assessments. While effective governance is crucial to navigate regulatory and compliance challenges successfully. How are you striking the right balance?
Join this roundtable as we discuss how to mitigate misalignment between governance frameworks and regulatory compliance and avoid gaps in oversight and increased risk exposure.
12:45 pm - 1:10 pm
Closing Keynote
1:00 pm - 1:30 pm
Beyond the Challenges
The Ballantyne - Charlotte, NC
The Ballantyne is a Luxury Collection Hotel which offers stylish hotel accommodation within an exceptional location.
Why attend?
Connect with like-minded senior leaders for a curated agenda, focused on tackling your current business critical challenges and driving industry forward.
Be a part of exclusive shared learning, horizon scanning and actionable insights enabling organizations to deliver transformative strategies.
Build meaningful relationships with solution providers matched to your business priorities to help accelerate your projects and deliver your objectives.
