How are you using data-driven insights to enable more meaningful and personalized customer experiences?
Today’s consumers expect an unprecedented level of customer service more than any previous generation. When they don’t receive the service or experience, they feel they deserve, they are vocal about it.
Fortunately, companies today are modernizing customer care by taking advantage of the new innovations in the marketplace such as conversational and generative AI. However, trust and reliability are vital in AI models to ensure a positive customer experience starting from the first interaction and throughout the buyer’s journey. How are you transforming customer care at your organization?
Join IBM and a select group of your peers as we discuss how to modernize experiences that are not only personalized, but proactive and predictive, using data driven insights to enable more meaningful, real-time experiences.
IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership.
Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world.
What does your current customer experience look like?
What challenges are you currently facing with customer experiences? Are there any gaps or successes?
What roles do you work with on a regular basis? Are there any major blockers that could prohibit growth in customer experience?
What is your overall view of AI infused customer experiences such as virtual assistants?
How do you believe your industry is adopting this technology?
How are you accelerating digital transformation?
Access to industry leading like-minded executives tackling similar initiatives
Collaborate and network to gain expertise and experience on how to best act and succeed
In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
Apply to attend
Meet with fellow industry leaders and solve today’s greatest business challenges.
Thank you for your interest. One of the team will be in touch soon.
A Digital Roundtable from GDS Group is a tailored, 90-minute closed-door discussion between senior decision makers actively seeking innovative technological solutions and solution providers from global leading brands who come together to solve business challenges.
There are a couple of ways you can participate in a GDS event experience; as a partner or as an attendee. Whichever you are interested in, do get in touch
Global senior decision makers from leading industry brands attend our event experiences. Between 2020 to May 2023, 34,473 senior executives attended our event experiences. If you are interested in attending a GDS event experience, please check out our upcoming events
Our event experiences all provide all kinds of opportunities for your business. Just as every organization is different, so too are our event experiences. From smaller closed-door roundtables right up to 3-day summits, there are event experiences to suit what you want to achieve. Find out more about each of our GDS event experiences and contact us to learn even more.
Yes! We partner with leading brands all across the globe – for partnership opportunities please get in touch