How to create a unified experience for students, faculty, and staff members to streamline campus-wide service management.
Modern higher education institutions are complex organizations with various departments, student groups, administrators, and alumni organizations whose operational activities span hundreds of applications and legacy systems. This results in inconsistent service experience across campus, leading to longer wait times and lower CSAT.
For university CIOs, the challenge lies in delivering value to all constituents while addressing their distinct needs. To overcome these challenges, it is crucial to modernize campus IT to elevate the student, faculty, and staff experience by bringing everyone on a single platform that is easy to adopt and achieves quick time-to-value. Where do you start?
Join Freshworks and an esteemed panel of experts to discuss your digital transformation challenges and explore best practices in connecting campus experiences and building a future-ready IT infrastructure.
Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax.
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