Creating a unified service experience for higher education
IT - ROUNDTABLE
How to create a unified experience for students, faculty, and staff members to streamline campus-wide service management.
Modern higher education institutions are complex organizations with various departments, student groups, administrators, and alumni organizations whose operational activities span hundreds of applications and legacy systems. This results in inconsistent service experience across campus, leading to longer wait times and lower CSAT.
For university CIOs, the challenge lies in delivering value to all constituents while addressing their distinct needs. To overcome these challenges, it is crucial to modernize campus IT to elevate the student, faculty, and staff experience by bringing everyone on a single platform that is easy to adopt and achieves quick time-to-value. Where do you start?
Join Freshworks and an esteemed panel of experts to discuss your digital transformation challenges and explore best practices in connecting campus experiences and building a future-ready IT infrastructure.
Event host
Fredrik Hallberg
Bhagya Bherwani
About Freshworks
Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax.
Discussion topics
With rising service expectations, how to streamline processes and create a unified experience for students, faculty, and staff members.
How AI and automation can modernize your service management and improve operational efficiency.
Improving business operations and staff productivity.
Why Attend
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Meet industry leading like-minded executives tackling similar initiatives.
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Discover and network to gain expertise and experience on how to best act and succeed.
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Digital event benefits
Meet
Access to industry leading like-minded executives tackling similar initiatives
Discover
Collaborate and network to gain expertise and experience on how to best act and succeed
Accelerate
In-depth face time with the world’s leading tech companies pushing the boundaries to solve your challenges
Apply to attend
Meet with fellow industry leaders and solve today’s greatest business challenges.
Thank you for your interest. One of the team will be in touch soon.
Frequently asked questions
A Digital Roundtable from GDS Group is a tailored, 90-minute closed-door discussion between senior decision makers actively seeking innovative technological solutions and solution providers from global leading brands who come together to solve business challenges.
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